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  5. Reviews of Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD

Reviews of Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8850 Hampton Mall Drive North, Capitol Heights, MD 20743, United States of America

#3 of 3 hotels in Capitol Heights

Guests' Choice

Review Score

Based on 656 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.9

  • Location

    7.5

  • Facilities

    6.6

  • Staff

    8.0

  • Value for money

    6.8

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    5.0
    I liked my stay, I just didn't receive back my $100 room deposit
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't receive back my $100 deposit for if there was any damages in my room after I checked of the hotel on Monday, April 8, 2024

    I liked my room and accomodations, it was clean and kept up well.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    The stay was good but the room wasn’t clean and furniture is old
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It is not clean

    The location is good

    Stayed in April 2024

  • Reviewed: April 3, 2024

    7.0
    I will def want to stay again if im near by.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Maybe need to work on more cleaness such as water station at lobby ( stain that i dont know) and found hair in the room when i checked in. Also shower was draining slowly. Maybe need wipes for breakfast tables so we can wipe it out after guests were using.

    Room was spacious than i thought! Even with mini fridge and good size of working table. Breakfast was icluded! Coffeshop, some franchise restaurant were near by! So convinient within walking distance. Staffs were nice!

    Stayed in March 2024

  • Reviewed: January 14, 2024

    7.0
    It was just ok.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights

    The towels were not sufficient. It was so frustrating that the body towels were not even adult size. The lights were not all on in the room. So the closet was dark. The room was not well lit at all. The WiFi did not work properly.

    The room was nice. I thought it was cool that the bedroom was separated. The room was warm.

    Stayed in December 2023

  • Reviewed: January 4, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet in the room felt warn and nasty. There was no hot water for a hot bath inwhich I desperately needed. The coffee maker didn't work. I had to get dress and go to the lobby. Inconvenient. But after all of that, the nice attendant was arguing so loudly with a couple when I came out of my 2nd floor room that I could hear them immediately upon exiting. Major turn off before coffee.

    The location and cleanliness of the hotel was a plus. The front desk attendant was polite.

    Stayed in January 2024

  • Reviewed: November 20, 2023

    5.0
    Fair
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness was poor. Dingy rugs, stained bed sheets

    Breakfast- just ok Location- ok

    Stayed in November 2023

  • Reviewed: October 31, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom wasn't that clean. The lights didn't all work.

    Smelled good in the room. Staff was very friendly

    Stayed in October 2023

  • Reviewed: October 31, 2023

    6.0
    I hotel served it’s purpose for a short stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel needs to be updated

    Location to my venue was great

    Stayed in October 2023

  • Reviewed: October 23, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Suite with Whirlpool - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Maid staff are horrible cleaners. Unclean shower head, un -vacuumed carpet. Itty bitty shower towels. They are continental breakfast is one of The nastiest hot bars I've ever seen.. Everything look almost jailhouse like. It looked old, gross, and if they're not cleaning the basic things that you can see. Are they really cleaning the machines that they put the food in. That hotel has gone to hell. They're charging people a $150 and nights to stay at a hotel. They're probably has the same cleaning as the motel six across the street. At this point, dusty equivalent of the hotel. How are you, a ratisse and chain? But you have Motel 6 vibes.. I gave this hotel in the chance. The last time I went horrible experience this time since I actually lived in the neighborhood. And I only wanted to really go for the Jacuzzi tub. I brought my own vacuum. The amount of dirt that I got from the broom was insane.. The showerhead clearly has never really been cleaned.. I paid a $150 of relief to clean my own room. They need to be paying me.. How are you charging down much money for a hotel? A doing the basic things.

    Location and hot tub

    Stayed in October 2023

  • Reviewed: October 19, 2023

    5.0
    It was ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were in need of some maintenance, only small well worn towels were provided and there was no plug so our son couldn’t have a bath.

    The breakfast was basic but ok

    Stayed in October 2023

  • Reviewed: October 7, 2023

    7.0
    It served its purpose for our trip.
    • Leisure trip
    • Family with young children
    • Executive King Room with Two King Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet needed to be cleaned. Bed linens and towels were stained. No do not disturb signs for doors

    Close to FedExField

    Stayed in October 2023

  • Reviewed: September 23, 2023

    5.0
    It was a waste of my money. The only good thing about it was the staff members. They were very polite
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Everything . The bed was damaged. The carpet was horrible.

    Absolutely nothing. It was old and disgusting The staff were really nice

    Stayed in September 2023

  • Reviewed: September 6, 2023

    5.0
    Fair
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    For the price the breakfast options were rather slim. The hotel rooms need a new look.

    The room was just what we needed for two people

    Stayed in September 2023

  • Reviewed: August 28, 2023

    7.0
    I enjoyed my stay overall, got out of it what I needed.
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room I was expecting based on the description on the website, is not what I had. Make sure the descriptions and rooms match up.

    The location was convenient and quiet.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Executive King Room with Two King Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Room wasn't clean..carpet very dirty

    Location

    Stayed in August 2023

  • Reviewed: August 7, 2023

    5.0
    Basic living quarters for a decent FedEx stadium experience.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I did not like the cleanliness of our room. The beds had stains and the bathroom did not feel as clean as it should be. The front desk staff were nice, but they did not know how to use booking.com well enough. They never received any updates or did not know how to read their system. They charged me for an extra day when I took a day off on booking.com months before the trip.

    I liked the location, perfect for concerts at fed ex field. Very reasonable with food and shopping centered distance.

    Stayed in August 2023

  • Reviewed: July 21, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staf was

    Stayed in July 2023

  • Reviewed: July 19, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    breakfast was not good

    Stayed in July 2023

  • Reviewed: July 17, 2023

    5.0
    The stay was adequate for an overnight trip.
    • Leisure trip
    • Travelers with friends
    • Executive King Room with Two King Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room decor especially the carpet

    The beds

    Stayed in July 2023

  • Reviewed: July 16, 2023

    7.0
    Nice place close to DC
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not too healthy choices for breakfast, one shower was flooded.

    Great location, nice restaurants close by, comfy beds.

    Stayed in July 2023

  • Reviewed: June 29, 2023

    5.0
    great help would of liked room service
    • Leisure trip
    • Family with young children
    • Executive King Room with Two King Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    was there 5 days never got room service and one day there was no breakfast and another day it was all gone by the time I got up there

    The staff was incredible. everyone

    Stayed in June 2023

  • Reviewed: June 11, 2023

    5.0
    Smelly and soringy
    • Leisure trip
    • Family with young children
    • King Suite with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The smell was bad. The bed was uncomfortable. The vent in the breakfast area was full of dust. Very disappointing for a Radisson.

    The staff was great

    Stayed in June 2023

  • Reviewed: May 31, 2023

    5.0
    Fair
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    HOSPITALITY IS VERY GOOD, BREAKFAST IS VERY WEAK AND NOT GOOD. EVEN NO HAIR DRYER IN THE ROOMS...

    Stayed in May 2023

  • Reviewed: May 23, 2023

    6.0
    it was a good hotel to stay in.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    the breakfast was terrible.

    strategic location to where I had my events planned. the staff was excellent.

    Stayed in May 2023

Showing 1 - 25

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