6502 Enrique M. Barrera Pkwy., San Antonio, TX 78227, United States of America
#180 of 320 hotels in San Antonio
Guests' ChoiceBased on 1313 hotel reviews
7.5Cleanliness
7.8
Comfort
7.9
Location
7.6
Facilities
7.6
Staff
8.3
Value for money
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 15, 2024
Julie
United States of Americathe pool/hot tub area. Only one jet worked in the hot tub. When we went out to get in the hot tub there were cigarette butts all around the hot tub area. We went out a couple more times in attempts to use the hot tub during the week but with the cigarette butts still being there, it was a turn off. We did not use but the one time.
I like the majority of it all
Stayed in May 2024
Reviewed: May 12, 2024
Eric
United States of AmericaLocation is a bit sketchy and had problems with shower drain and toilet. Maybe a little more security on location would be nice too.
Breakfast was great! Price was good.
Stayed in May 2024
Reviewed: May 9, 2024
Artavia
United States of AmericaThere was nothing i didn’t like.
It was ok no meat was served but it was pretty decent
Stayed in May 2024
Reviewed: May 6, 2024
Jessica
United States of AmericaIt could use some updates
8 minute drive to Lackland AF Base
Stayed in May 2024
Reviewed: April 28, 2024
Christa
United States of AmericaWe stayed 3 days no room service trash was not emptied but clean towels were provided upon request.Room was showing wear and tear on walls and furniture.Duvet had ,stains lampshade missing on wall light.
Great location close to AFB,room was clean .breakfast was good.Beds were comfortable.Was able to extend our stay without a problem.
Stayed in April 2024
Reviewed: April 21, 2024
Rita
United States of AmericaThe breakfast was horrible. You can hear people screaming and arguing.
Clean
Stayed in April 2024
Reviewed: April 15, 2024
James
United States of AmericaThe bathroom was dirty
Convenient for what I needed to do
Stayed in April 2024
Reviewed: April 13, 2024
Connie
United States of AmericaThe laundry/work room door was always open and the cleaning carts were often congregated in the hallway in front of it. This was the path to our room. Breakfast wasn't refilled very quickly and coffee wasn't hot.
The bed was comfortable. The lobby area was nice.
Stayed in April 2024
Reviewed: March 27, 2024
Alberto
United States of Americaweather
breakfast
Stayed in March 2024
Reviewed: March 25, 2024
Kenneth
United States of AmericaThe area looks a little rundown, but the hotel itself was comfortable and clean. The parking is awkward when exiting as you need to circle around to get back out.
Close to the Air Force base which was very convenient. The staff were extremely friendly and helpful. We were there for our son’s graduation from basic training, and everyone made us feel supported and welcomed.
Stayed in March 2024
Reviewed: March 23, 2024
Karen
United States of AmericaWe enjoyed everything.
I wish I had known they accepted AARP for my discount.
Stayed in March 2024
Reviewed: March 21, 2024
Melanie
United States of AmericaHow it doesn’t look like the pictures at all, has a weird smell and also the building itself needs a lot of redoing and deep cleaning!!!!!
The breakfast options and area
Stayed in March 2024
Reviewed: March 20, 2024
Clint
United States of AmericaBetter movie channels
The breakfast was good and the location was perfect for me
Stayed in February 2024
Reviewed: March 17, 2024
Chanbum
United States of AmericaFlooring was not clean.
Facilities
Stayed in March 2024
Reviewed: March 14, 2024
Pamela
United States of AmericaThe breakfast was delicious
Stayed in February 2024
Reviewed: March 13, 2024
Courtney
United States of AmericaNot in good condition; cleanest. Floors and linens didn’t seem clean. Toilet had rusty spots, had to put towel down in tub to shower/stand in there. The door to living area had paint large chips and marks/multi color. The ceiling was dirty in bathroom and ceiling showed damage in other areas of the room; maybe patched but not painted over.
Location close to SeaWorld and six flags. Staff was very nice and helpful. Breakfast was good.
Stayed in March 2024
Reviewed: March 11, 2024
Suzette
United States of AmericaThe continental breakfast wasn’t all that great so we skipped it while there.
It was close to seaworld without costing us an arm And a leg.
Stayed in March 2024
Reviewed: March 9, 2024
Donna
United States of AmericaOur bathroom floor was always wet due to some leaking in the toilet base. We asked for extra pillow but none available because the hotel is fully booked.
Close to air force base
Stayed in March 2024
Reviewed: March 1, 2024
Ramirez
United States of AmericaBigger towels for guests.ice machines were broken.
Breakfast,room AC ❄️🥶,and whole stay was really good.
Stayed in February 2024
Reviewed: February 27, 2024
Julia
United States of AmericaThere was no screen on the Windows. The blow dryer had no screen either hair can get caught safety issue, The Iron table was broken.
The front desk the person was amazing thank you for your hospitality.
Stayed in February 2024
Reviewed: February 22, 2024
Rodriguez
United States of AmericaThe air conditioner in our room wasn't functioning. Good thing it was pretty cool outside.
Quick check-in
Stayed in February 2024
Reviewed: February 21, 2024
Salazar
United States of AmericaDoor didn't lock securely
Location was good staff was friendly and breakfast was pleasant
Stayed in February 2024
Reviewed: February 19, 2024
Brenda
United States of AmericaBathtub was clogged, breakfast options went quick and not replaced
Close proximity to attractions
Stayed in February 2024
Reviewed: February 13, 2024
Resendiz
United States of AmericaThe rooms were nice and clean just construction going on which was annoying other than that great for the price
Stayed in December 2023
Trosa, Sweden
Versailles, France
Lamai, Thailand
Tyros, Greece
Jastarnia, Poland
Dehradun, India
Perugia, Italy
Olhão, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content