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  5. Reviews of Country Inn & Suites by Radisson, Madison, WI

Reviews of Country Inn & Suites by Radisson, Madison, WI This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

400 River Place, Madison, WI 53716, United States of America

#36 of 61 hotels in Madison

Guests' Choice

Review Score

Based on 224 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 3, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Dare I say the water was too hot? You can hear the highway sadly

    Decent room, good breakfast.

    Stayed in March 2024

  • Reviewed: January 17, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of gluten free options.

    Would prefer more hot breakfast option.

    Stayed in January 2024

  • Reviewed: December 8, 2023

    9.0
    Great accommodation!
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We found a small roach on the desk and the shower head made a noise the entire time.

    The lobby was nice and open and smelled great. They had a great space for breakfast and the food variety was great. Staff was friendly and communicated well throughout our stay.

    Stayed in December 2023

  • Reviewed: November 12, 2023

    8.0
    All was good here.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    We liked the room location, the pool and hot tub, and that it was quiet.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    9.0
    Clean, comfortable and very good breakfast
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and comfortable

    Stayed in October 2023

  • Reviewed: October 8, 2023

    8.0
    Very enjoyable stay
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The pillows were a bit small and flat, and the down comforter was not in great condition.

    Very nice, clean and convenient. The room was larger than I expected, so that was nice. The staff was amazing, so friendly, and always smiling. We will def stay here again next time we need to stay in Madison.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Too noisy (highway).

    Stayed in September 2023

  • Reviewed: September 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good, not great.

    We liked the location, the rooms and beds were comfortable. Nice pool area Overall this is a place we would come back to, haha we did on our way home, booked it again.

    Stayed in September 2023

  • Reviewed: August 20, 2023

    9.0
    Started out horriable but turned out to be one of our best places to stay in Madison.
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We could have had the correct room when first got there.

    Jacki the lady at the desk was great. At first we did not have the room we requested. We wanted a handicap cap room with out a tub and one king size bed. We started on the 3rd floor with a tv remote that did not work and a tub. Then she put us on the 2nd floor and we still had a remote that didn’t work and a tub. So when we went out for the day we told jacki that we still had a tub and the remote didn’t work. And that I was not happy at all. While we were out she called me to tell me she found the correct room on 1st floor without a tub and the remote worked. So when we got back to the hotel we had what we requested. She went above and beyond to help take care of us. The breakfast was really good. And the hotel was clean, quiet and easy to get to. Very appealing when you first walk in the doors. You can notice the cleanliness and the smell was great. We will for sure stay there again. The room was very clean and appealing and quiet at night.

    Stayed in August 2023

  • Reviewed: August 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location. Close to everything.

    Stayed in August 2023

  • Reviewed: July 28, 2023

    7.0
    Very nice
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and peaceful

    Convenient

    Stayed in July 2023

  • Reviewed: July 23, 2023

    8.0
    Would definitely stay there again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was okay, typical American choices.

    Nice and spacious rooms, nice little lake next to the hotel. Pool area was nice but the big pool was too cold while the jacuzzi was too hot.

    Stayed in May 2023

  • Reviewed: July 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The vending machines need fixed. But that's a separate company I know.

    Hotel was clean and comfortable

    Stayed in July 2023

  • Reviewed: July 10, 2023

    8.0
    Nice beds, and linens. Comfortable stay. Great location.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    On the first night, we were given a room that did not match what I had requested. Fortunately, the front desk person switched to the type of room that I requested the following day.

    I really like the location because it is in a very quiet area of Madison, yet it is minutes away from downtown.

    Stayed in July 2023

  • Reviewed: June 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    wifi

    breakfast good wifi bad

    Stayed in June 2023

  • Reviewed: May 5, 2023

    7.0
    Breezy
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was cool.

    Breakfast was great, the cook kept things full and fresh.

    Stayed in May 2023

  • Reviewed: April 14, 2023

    7.0
    I enjoyed my stay at this hotel for the most part but I’m not sure if I would come back.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    To be honest I’m not a neat freak but this hotel needs a deep cleaning. The pool was scummy, there was some kind of sandy material in the bottom of the hot tub, the carpeted stairs in the lobby really need to be cleaned, and all windows need to be wiped down. Also the waffle makers really need to be cleaned.

    The front desk staff were very friendly and professional. Having tennis gear available at the front check-in area was a nice perk. The breakfast options were really good and cookies and lemon water available at check-in was a nice touch. I liked the convenient location of the hotel and the ‘backyard’ scenery and walkway.

    Stayed in April 2023

  • Reviewed: April 10, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room with Roll-in Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom needed more attention. Bath towels were discolored and hard. Room choice was the opposite of what I asked for.

    Fairly close to the job.

    Stayed in April 2023

  • Reviewed: April 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room with Roll-in Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was spacious. The breakfast had many choices to choose from and the food was all good. Price was slightly high for the weekend, but an event was going on. Location was excellent.

    Stayed in April 2023

  • Reviewed: December 1, 2022

    9.0
    Wonderful
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    loved having our dogs rooms quieter than other places we’ve stayed in area breakfast well stocked and hot

    Stayed in November 2022

  • Reviewed: October 3, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room with Roll-in Shower - Disability Access/Non-Smoking
    • Stayed 2 nights

    My room was not cleaned after the first night

    breakfast was good

    Stayed in October 2022

  • Reviewed: September 14, 2022

    9.0
    very pleasant and relaxing for end of a long road trip
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    front doors difficult to manage with large suitcase. loud shower head whistling when water was at correct temp.

    very close to planned activities with comfortable and clean room

    Stayed in September 2022

  • Reviewed: September 3, 2022

    7.0
    The employees were friendly and professional. Our room and location was good.
    • Leisure trip
    • Family with young children
    • King Room with Roll-in Shower - Disability Access/Non-Smoking
    • Stayed 2 nights

    The shades did not work properly and the room could have been cleaner.

    We liked the location with the pond and walkway behind the hotel which brought us to a delightful restaurant bar with an outdoor patio exactly what we hoped to find! We did get upgraded to a suite with additional couch sleeper - perfect in case of occasional sleep issues!

    Stayed in September 2022

  • Reviewed: August 24, 2022

    9.0
    it was average
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the new decor is cold and I found a dirty pillow case in the sheets when I opened it to go to bed

    Stayed in July 2022

Showing 1 - 25

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