724 South Polk Street, Amarillo, TX 79101, United States
#24 of 77 hotels in Amarillo
Guests' ChoiceBased on 160 hotel reviews
8.4Cleanliness
8.8
Comfort
9.1
Location
9.0
Facilities
8.6
Staff
8.9
Value for money
8.3
Free Wifi
8.8
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End of dialog contentReviewed: June 8, 2025
Oden
United StatesThey only had one person checking people in at 4:00pm. So the wait was a little long.
Location was great!
Stayed in June 2025
Reviewed: April 7, 2025
Susan
United KingdomGood room and location but the ‘bistro’ is just some chairs and tables in reception . A huge queue to buy something for breakfast so we didn’t bother.
Stayed in April 2025
Reviewed: March 17, 2025
Yige
United StatesWish you can get to the second floor of parking from the building instead of walking on the street and walking in the garage. My room has a mix of muddy and cleaning tool smell
The location is unbeatable. Staff is really nice.
Stayed in March 2025
Reviewed: March 6, 2025
Analisa
United StatesI was very pleased with the room. It was very comfortable and was absolutely beautiful and spacious. Thank you.
Stayed in March 2025
Reviewed: February 16, 2025
Jeffrey
United StatesNice place but loud next to the street
Stayed in December 2024
Reviewed: December 29, 2024
Ferdinand
United StatesNo help available with luggage. No restaurant in house. Charge for parking. Parking area for checkin and checkout terrible.
Front desk representative was a dynamo!
Stayed in December 2024
Reviewed: December 6, 2024
Glen
United StatesRoom was great.
Stayed in December 2024
Reviewed: December 1, 2024
Vera
United StatesDon’t charge $12.00 for parking when we were the only car in the garage.
We were not told anything about a breakfast.
Stayed in November 2024
Reviewed: September 16, 2024
Nigel
United KingdomNo complimentary water was provided. There was no safety box in the room. Parking was chargeable in an adjacent public car park facility.
The location was good for downtown Amarillo.
Stayed in September 2024
Reviewed: September 7, 2024
Alessandro
United KingdomN/A
The bed was massive and super comfortable. Also, the view from our room on the 8th floor was spectacular. The hotel was in one of the most historical buildings of Amarillo.
Stayed in August 2024
Reviewed: July 26, 2024
Karin
United StatesThe beds in our room were too soft. Not very comfortabel at all
Breakfast and light dinner were both good. Nice wine was available. Everyone was very friendly and accommodating.
Stayed in June 2024
Reviewed: July 24, 2024
Jeannicole
United StatesGreat location with a nice view from the room. It was a nice-sized room, and Amanda, who checked us in, was super sweet.
Stayed in July 2024
Reviewed: July 3, 2024
Kenneth
United StatesThe bed was a little lumpy and too low to the ground. That being said, I understand that a handicap rooms bed is required to have a lowered bed.
We loved the view from our room and the location of the hotel. The staff is great and the room was very nice.
Stayed in July 2024
Reviewed: June 8, 2024
Desplaces
United Arab EmiratesThe smell in the room when we arrived
Great location
Stayed in May 2024
Reviewed: May 14, 2024
Evanoble
United StatesUsually when you pay over $200 a night you get a better refrigerator or at least one that works and more toiletries like they gave 1 tiny soap bar and 1 face wipe, and there was no microwave and our iron was broken the pillows were uncomfortable just flat pillow cases and the same for my son's room. And the bistro was ridiculous it was a 1 man show so the wait was about 40min to get our order. So we paid for 2 nights for 2 rooms $820 +any extras they will add.
It was conveniently located near the civic center where we were attending a graduation.
Stayed in May 2024
Reviewed: January 22, 2024
Jared
United StatesDid not like that the Coffee Stand closed at 10:00 am. Coffee should be available all morning.
Location, Staff and clean hotel
Stayed in January 2024
Reviewed: November 14, 2023
Kristin
United StatesPlease don’t use feather pillows. They are a known allergen and can ruin a persons stay by causing severe allergy symptoms such as swollen eyes stuffy head and runny nose.
Quiet rooms. Clean. Desk staff very helpful and responsive to our concerns.
Stayed in November 2023
Reviewed: October 4, 2023
Kerstin
GermanyNothing comes to mind
Spacious and clean room, comfortable beds, convenient parking
Stayed in September 2023
Reviewed: July 16, 2023
Scott
United StatesThe breakfast service was terrible and the food although well written menu descriptions is just microwaved eggs etc. Not even near fresh. We spent almost an hour from sitting to getting served our D- food. Other options available but the front desk gave the recommendation to have breakfast there. We will probably stay at the hotel but would not eat on premises again
Stayed in June 2023
Reviewed: July 15, 2023
Eric
United StatesPrice, and if you wanted coffee you had to buy in the lobby.
Great location
Stayed in June 2023
Reviewed: May 6, 2023
Erica
United StatesThe attached bistro was expensive, and the girl working it was impatient and rude. We just went over 600 miles on the motorcycle and were hungry and cold. She didn't make the situation better.
The room size was amazing!
Stayed in May 2023
Reviewed: April 17, 2023
Douglas
United Stateswish it had a bigger shower
location
Stayed in April 2023
Reviewed: April 15, 2023
Ben
United StatesThis is a comment, not a criticism. The hotel is in a converted office building, so the rooms are a little bit wonky. I had to squeeze in to get over the sink to brush my teeth.
Jami "with an i" checked me in and got me oriented. She was happy to see me, sent me to a great Italian restaurant, and made sure I knew to be off the street by the time the crowd hit a neighborhood club having 18 and up night. After a long day and a road trip, it was so pleasant to be greeted by someone who actually cares. When I got back from dinner with my dessert, Jami made sure I had a carton of milk to go with it. Because of her, the Courtyard by Marriott will be the place I'm staying on my next trip to Amarilllo. Pass on to management that this lady deserves a raise!
Stayed in April 2023
Reviewed: April 14, 2023
Zlatan
United StatesWe had a room at very high floor, but somehow still could hear the noise from the street. Not good value for money.
Clean and comfortable. Connected garage with easy access.
Stayed in April 2023
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