Reviews of Courtyard Houston I-10 West/Park Row 3 stars
18010 Park Row Drive, Energy Corridor, Houston, TX 77084, United States
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEncountered staff what could do better. Both over the phone and in person.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewGreat customer service, receptionist very helpful
The room smelled so bad
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe room was great. We especially loved the staff and the food that was accessible with our package. Joe was the best attendant/cook.
Reviewed: 26 June 2025 · Stayed in May 2025
Verified reviewIt was just close and convenient for the reason I came to Houston.
The ac units were outdated and the rooms smelled like wet carpet.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewEverything
The parking not enough
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe breakfast was great
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewLocation
Air Conditioning was too”warm” even set as low as it would go. I was also disappointed the bistro bar area wouldn’t take cash for the payment of breakfast, card only? This is America and cash IS our currency not a piece of plastic. We left and went to Cracker Barrel to eat where they gladly took my cash. Also found a few loose/unwrapped pieces of chocolate on the small sofa under the throw pillows. Made me question how clean everything else may have been.
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewHotel was fine.
My friends car was stolen from the premises!
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewI liked the king size bed
I did not like that the pull out couch was very small, in the photos it looks like a double size mattress, not a single I did not like that the rooms are not cleaned everyday unless you request them to be cleaned everyday the day before and if you don't request them to to cleaned, they do not refill items like coffee, or clean cups. I also did not like that in the ad they said breakfast was not complementary, but they state it is around $10, but don't tell you it's starbucks & it's alot more expensive than $10.
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in March 2025
Verified reviewReviewed: 3 April 2025 · Stayed in March 2025
Verified reviewI had to ask for coffee. The waiter said he would make a fresh pot and never came out of the kitchen. There was only one other person in the dining hall. I walked next door to Starbucks, got service in 2 minutes.
Only coffee in the room was decaf and there was no sugar or creamer.
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 18 March 2025 · Stayed in March 2025
Verified reviewThe location was close to everything.
I thought there would be a complimentary breakfast but there wasn't, and it caught us off guard and there wasn't a variety of breakfast dishes.
Reviewed: 17 March 2025 · Stayed in January 2025
Verified reviewVery nice
I wish they had a breakfast that you didn’t have to pay for
Reviewed: 11 March 2025 · Stayed in December 2024
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewEverything was good. I do miss having breakfast.
The Happy Hour wasn’t open and we didn’t have breakfast