Reviews of Courtyard by Marriott Lehi at Thanksgiving Point 3 stars
2801 West Clubhouse Drive, Lehi, UT 84043, United States
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Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewwhole in the drapes. front office staff was rude. no breakfast .
front office staff.
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 29 August 2024 · Stayed in August 2024
Verified reviewLocation
No Coke products
Thank you so much we truly appreciate your feedback. Unfortunately, Marriotts contract is with Pepsi, so we are not allowed to sell Coke products. We appreciate you for choosing us and hope to see you again in the future. Kenan Hasakovic
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewThe tv wouldn’t let us select to watch a channel or movies The toilet needs to be fixed, it whistles when the tank is filling up
I truly apologize for the issue with your tv as well as the toilet. We will make sure this is fixed and hope you join us again in the future. Thank you for your feedback. Kenan Hasakovic.
Reviewed: 6 May 2024 · Stayed in May 2024
Verified reviewRoom smelt very musty
Hi Patrick, Thank you for taking the time to review your stay, any feedback is helpful for improving guest experiences. I am so sorry to hear this about your stay. I have spoken with our housekeeping team to address this. Thank you again for taking the time to review your stay.
Hi Patrick, Thank you for taking the time to review your stay, any feedback is helpful for improving guest experiences. I am so sorry to hear this about your stay. I have spoken with our housekeeping team to address this. Thank you again fo… Show more
Reviewed: 5 May 2024 · Stayed in May 2024
Verified reviewReviewed: 26 February 2024 · Stayed in February 2024
Verified reviewNice hotel and clean room.
Pigeon poop every where near the side entrance and the pull out sofa was VERY uncomfortable.
Hi Dennis, Thank you for taking the time to give us feedback. We are sorry to hear about your experience with the pull out sofa and the side entrance. Your feedback has been shared with our team so that we can improve. Thank you again for taking the time to share your feedback.
Hi Dennis, Thank you for taking the time to give us feedback. We are sorry to hear about your experience with the pull out sofa and the side entrance. Your feedback has been shared with our team so that we can improve. Thank you again for t… Show more
Reviewed: 4 January 2024 · Stayed in January 2024
Verified reviewReviewed: 16 October 2023 · Stayed in October 2023
Verified reviewReviewed: 30 September 2023 · Stayed in September 2023
Verified reviewClean, safe location.
Typical hotel heavy doors that slam loudly. (JW Marriott in Grand Rapids, MI has solved this problem). Could hear the guests above us because the hotel does not have concrete between floors.
I truly apologize that your stay was not up to your expectations. We appreciate the feedback and will pass this along to our team. We hope to see you again in the future. Kenan Hasakovic
Reviewed: 19 July 2023 · Stayed in July 2023
Verified reviewReviewed: 9 July 2023 · Stayed in July 2023
Verified reviewThe property was in close proximity to the things I had planned. It was clean and the staff friendly.
For the price I am surprised a continental breakfast is not provided. Hotels in the area were a similar price and offered breakfast. I failed to note it wasn’t provided but had I know I would’ve booked elsewhere.
We truly appreciate your feedback. Thank you for taking the time and letting us know about your experience. Kenan Hasakovic
Reviewed: 26 June 2023 · Stayed in June 2023
Verified reviewThe manager, Brittney, was great. The room was comfortable.
The restaurant employees were not in sight when we went in. We found them sitting in the corner when we went to the counter, after asking if the restaurant was open. We were the only two customers in the place and they got our order completely wrong. My friend slipped in water next to the elevator, by the pool. When I told the front staff, no one even came to help or check on her. She hit her head hard against the desk. The front desk lady did call the manager and tell her about the incident, which we heard while going to the counter to make sure someone was cleaning up the water. That’s when we also overheard that they were getting ice for her head as well. The manager was nice and apologetic but also stated that there were plenty of people who walked by the water and didn’t slip. 🤷♀️ Weird situation, but at least my friend made it out with only a goose egg, bruised face, and a damaged ego. Room was nice. Bottles of water are tempting but $5 a piece, so make sure to read the tag on the top.
Thank you for sharing your experience with us. I’m really sorry to hear about the issues you faced during your visit. It’s concerning that our staff was not attentive, and I apologize for the mix-up with your order. More importantly, I’m relieved to hear that your friend is okay after the slip near the elevator. I appreciate your understanding regarding the situation, and I’ll be sure to address your feedback with our team to ensure better service in the future. We value your input and hope to provide you with a much better experience next time. Thank you for your kind words about the room. If you decide to visit again, please reach out to me directly, and I’d be happy to assist you. Kenan Hasakovic
Thank you for sharing your experience with us. I’m really sorry to hear about the issues you faced during your visit. It’s concerning that our staff was not attentive, and I apologize for the mix-up with your order. More importantly, I’m re… Show more
Reviewed: 24 June 2023 · Stayed in June 2023
Verified reviewNice room layout
Ac unit in room too noisy to sleep. Had to open window. Then listen to freeway noise. No included breakfast
"Thank you for the feedback! I'm glad you liked the room layout. I apologize for the issues with the AC unit and the noise from the freeway—it’s important for us to provide a restful environment. I also appreciate your comment about breakfast; I’ll be sure to share that with the team. We hope you’ll consider staying with us again!"
"Thank you for the feedback! I'm glad you liked the room layout. I apologize for the issues with the AC unit and the noise from the freeway—it’s important for us to provide a restful environment. I also appreciate your comment abou… Show more
Reviewed: 19 June 2023 · Stayed in June 2023
Verified reviewthe convenience to everything we needed. and it was clean and everyone was very pleasant
Thank you so much for the wonderful review. It is truly appreciated. We hope to welcome you back again in the future.
Reviewed: 25 May 2023 · Stayed in May 2023
Verified reviewgreat location convenient to Lehi activities as well as activities at the Great Salt Lake.
parking recapture fee of $3.87/ 24 hours.
Thank you for the feedback. We truly appreciate you taking the time and letting us know about your experience.
Reviewed: 19 March 2023 · Stayed in March 2023
Verified reviewThe staff was excellent. We arrived and asked if there were any double queen bedrooms and they were able to accommodate the change from our reservation at no charge.
We checked in but did not stay. However the room and first floor corridor smelled musty and the room was not cleaned as expected. We also found out that breakfast was an additional expense and there was no self serve coffee. You had to buy their starbucks (yuck). We elected to find something else down the street. Also the booking ad was somewhat misleading in that it stated it was now open. We thought it was new... it was not and may have been remodeled, but you could tell it was old bones. Not that that is bad but cleanliness is a must!
Thank you for your feedback. I’m glad to hear that our staff was able to assist you with your reservation change. However, I sincerely apologize for the issues you encountered with the room cleanliness and musty odor. Your comments about the breakfast options and coffee service are also noted; we strive to provide clear information about our amenities. We appreciate your input as it helps us improve. I hope you’ll consider giving us another chance in the future.
Thank you for your feedback. I’m glad to hear that our staff was able to assist you with your reservation change. However, I sincerely apologize for the issues you encountered with the room cleanliness and musty odor. Your comments about th… Show more
Reviewed: 13 March 2023 · Stayed in March 2023
Verified reviewThe restaurant was closed. This changed the trip, planned to eat dinner at hotel. Drove around the city I’m search of food. Caused chaos. I would not have booked if I knew restaurant was closed. Too many people in the pool area. Hard to relax and visit.
"Thank you for sharing your feedback. I’m sorry to hear that the restaurant was closed during your stay, as well as the issues you faced with the pool area. I understand how that could disrupt your plans and make it difficult to relax. I appreciate your input, and I’ll make sure to pass this along to help improve future visits. We hope to provide a better experience next time!"
"Thank you for sharing your feedback. I’m sorry to hear that the restaurant was closed during your stay, as well as the issues you faced with the pool area. I understand how that could disrupt your plans and make it difficult to relax.… Show more
Reviewed: 27 February 2023 · Stayed in February 2023
Verified reviewthe location and it’s quiet
We truly appreciate your feedback. Thank you for staying with us and we hope to welcome you back soon!
Reviewed: 5 January 2023 · Stayed in January 2023
Verified reviewReviewed: 4 January 2023 · Stayed in January 2023
Verified reviewThe staff were really nice and welcoming, and my room was very nice and clean.
It was kind of hard to find.
We appreciate your feedback. Thank you for staying with us and we hope to welcome you again in the future.
Reviewed: 3 October 2022 · Stayed in September 2022
Verified reviewThe room we stayed in was fantastic. Very close to the elevator. Lots of space, seating, and worked great for out get-together. The staff was friendly. Nice indoor pool.
We appreciate your feedback. Thank you for staying with us and we hope to welcome you again in the future.