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  5. Reviews of Courtyard by Marriott Lubbock Downtown/University Area

Reviews of Courtyard by Marriott Lubbock Downtown/University Area This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

308 Avenue V, Lubbock, TX 79415, United States

#36 of 80 hotels in Lubbock

Guests' Choice

Review Score

Based on 53 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.0

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The hotels really jacked up prices for Texas Tech graduation weekend. I paid $1,000 for two rooms for one night. I know that is the going rate for the weekend, but the hotel wasn’t worth 1k. They didn’t even have a coffee bar for guests in the morning.

    It was clean and comfortable.

    Stayed in May 2025

  • Reviewed: March 24, 2025

    8.0
    A quick overnight stay in Lubbock that was welcoming and fit our needs perfectly.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Mirror in bathroom corroded around edges. Shower flooring deadly slipper and required us to place towel in shower floor to safely shower. The guest in the room above use woke us up early as they were getting ready/showering. Seemed to be a lack of sound proofing and flushing above us was very noticeable. We prefer to sleep in very dark room and a lot of light could be seen coming in from under the door as well as sound. We understood that a continental breakfast was included in our room but that could be a misunderstanding on our part while booking. Why is that the only channel not available for viewing was FOX news. That was an interesting observation. Is that an intended choice? We are avid viewers of FOX many mornings and found it a bit disappointing FOX was not a viewable channel.

    The hotel lobby as well as our room was quite inviting, clean, open, and welcoming. Our room had a unique layout we’ve not had before but it suited us well for the stay. The number of plugs and HDMI charging parts was well thought out for the layout of the room. Overall the room was very clean and perfectly welcoming for our 1-night stay. The front desk staff was pleasant and cheerful upon our arrival. The location of the hotel in is an ideal spot for out of town visitors coming to part-take in local entertainment, sporting events, etc. Easy to find and access. The parking lot is very well lit and we would very much consider staying there again for future trips to Lubbock area.

    Stayed in March 2025

  • Reviewed: January 11, 2025

    7.0
    Tolerable
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower floor was dangerously slippery

    Stayed in December 2024

  • Reviewed: December 16, 2024

    7.0
    Stay was nice, no issues except for the uncomfortable bed
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was not comfortable. Very hard mattress

    Location to college

    Stayed in December 2024

  • Reviewed: September 21, 2024

    9.0
    Great location and amenities and very clean!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    For the price of the room a continental breakfast would’ve been nice. Our air conditioner didn’t keep the room cool enough. We had to keep lowering the temp on the thermostat

    Loved the Texas Tech displays in the lobby. Great sized lobby with plenty of seating. Really liked the outside patio area. Liked the lobby bar

    Stayed in September 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was pretty expensive

    Proximity

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Good

    Stayed in March 2024

  • Reviewed: February 12, 2024

    7.0
    It was okay but not sure I’m going back.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location looked unsafe, the morning staff guy was rude.

    Room was nice size and beds were comfortable

    Stayed in February 2024

  • Reviewed: June 30, 2023

    9.0
    Stay was lovely, as always. Family commented on how nice the hotel is. Will definitely stay again!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights

    The neighborhood around the hotel is a bit scary, but the parking lot was well-lit and I felt safe in the hotel. Not a place to mosey around the neighborhood, though.

    Great location, nice lobby, very modern/clean rooms with ample space in bedroom and bathroom (we had a double queen bed room). Nice A/C, quiet. Starbucks coffee is always a plus. We ordered breakfast and they were out of fruit/yogurt, but said they would make some for us, and they did! I've stayed here a few times when visiting Lubbock, always nice. I'll stay again!

    Stayed in June 2023

  • Reviewed: April 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    there’s not a place to have breakfast inside and the king room is actually queen

    very comfortable and good location

    Stayed in March 2023

  • Reviewed: August 21, 2025

    1.0
    I PAID FOR A SUITE WITH A SOFA BED , NO SOFA BED , NO SUITE, SO HOW DO I GET A REFUND FOR THE SUITE?
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    NO BREAKFAST, EVEN A CUP OF COFFEE HAD TO BE PURCHASED. NOT WHAT WAS ADVERTISED ON THIS WEBSITE

    LOCATION

    Stayed in August 2025

  • Reviewed: June 26, 2025

    5.0
    I’ll be back. Hopefully a different room with a working air conditioner didn’t
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioner didn’t keep the room cold. No free coffee in the morning.

    Stayed in June 2025

  • Reviewed: May 26, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Modern, clean, and friendly staff.

    Stayed in May 2025

  • Reviewed: February 2, 2025

    10
    We loved it!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Traffic noise

    Very clean!

    Stayed in February 2025

  • Reviewed: October 13, 2024

    10
    Exceptional
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    GORGEOUS hotel, I absolutely loved it here! Wonderful staff and beautiful room!

    Stayed in October 2024

  • Reviewed: August 14, 2024

    6.0
    location was convenient to Buddy Holly center and rooms was comfortable, but no breakfast
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    bed pillows breakfast offerings

    Stayed in July 2024

  • Reviewed: April 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Toilets are very low to the floor.

    Staff was very friendly and helpful.

    Stayed in April 2024

  • Reviewed: November 12, 2023

    10
    Great!
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Clean, very close to UMC, friendly staff, nice accommodations

    Stayed in November 2023

  • Reviewed: September 12, 2023

    1.0
    Didn't happen due to hotel not holding to contract with me.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Reserved room 8 MONTHS in advance to attend football game. Flew 2000 miles, drove 5 hours paid over $300 as hotel raised rates for this one night. Got to hotel and they sold my room. They were overbooked. Gave no warning. Showed up with no where to stay. Missed half the game. Why did they give away my room. They were overbooked. WTF!!!

    Stayed in September 2023

  • Reviewed: August 30, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The AC was broken and they refused to give a different room. Then proceeded to charge full price for us sweating our asses off all night.

    Stayed in August 2023

  • Reviewed: July 17, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn't anything I didn't like

    Stayed in July 2023

  • Reviewed: July 8, 2023

    10
    One night but great staff
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I thought the bistro food was overpriced for the quality of the food.

    Clean and great staff

    Stayed in July 2023

  • Reviewed: June 13, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Everyone was so kind and welcoming ! The hotel was so clean and just perfect in every way ! We will be back and stay there again in august !!!

    Stayed in June 2023

  • Reviewed: December 29, 2022

    6.0
    Christmas holiday
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Housekeeping was not avaliable. Bad services on Housekeeping. We requested Housekeeping on arrival however nothing was clean or beds made throughout our stay for 4 night. Trash cans full, no toiletries, no clean towels, beds not made. Dog barking. Breakfast should be included.

    Clean, and comfortable

    Stayed in December 2022

Showing 1 - 25

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