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Reviews of Courtyard by Marriott Milwaukee North/Brown Deer 3 stars

5200 West Brown Deer Road, Brown Deer, WI 53223, United States

#2 of 2 hotels in Brown Deer

Guests' Choice

Review score

Based on 115 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.3

  • Location

    8.0

  • Facilities

    6.5

  • Staff

    8.3

  • Value for money

    7.0

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Showing 1 – 25

  • Reviewed: 18 July 2025

    6.0
    It was great except the housekeeping
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The house keeping was terrible they didn’t change out the towel or empty the trash. I went to the front desk and request house keeping the came and left a pile of towels on the sink and didn’t take the old ones.

    The staff was amazing! Every front desk worker I came in contact with was amazing nice friendly and full of energy. The hotel restaurant cook was also amazing he was great.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    7.0
    Nice interior decent value
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Checkin was to concerned about chatting rather than telling us several things. Supposed to be daily housekeeping but we did not receive it

    Nice interior remodel

    Stayed in July 2025

  • Reviewed: 14 June 2025

    7.0
    Was a good value and will definitely stay again
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I think the toilets could have been cleaned better in the inside but no major issues

    The staff was very welcoming

    Stayed in May 2025

  • Reviewed: 2 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Could be a bit cleaner

    Stayed in June 2025

  • Reviewed: 28 April 2025

    8.0
    Nice stay. Quiet.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Toilet was made for short people .

    Location was perfect for us. The hot water was instant when you turned on the faucet and in the shower that was nice.

    Stayed in April 2025

  • Reviewed: 30 January 2025

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Really bad internet connection. Good breakfast taste,but take some extra time to prepare

    Staff really helpful

    Stayed in January 2025

  • Reviewed: 22 October 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    O ok

    Stayed in October 2024

  • Reviewed: 17 September 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No hot water. Survived. Thought there was free breakfast, but only items for purchase. Big disappointment.

    Staff was helpful.

    Stayed in September 2024

  • Reviewed: 29 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Needs an update

    The staff and coffee. Bed was comfortable and walk in shower is nice.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    7.0
    Comfy bed, but understaffed.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    They need more staff for breakfast. Need to have more training for the staff. Doesn’t seem to be a well run hotel. Overall ok but no attention to details.

    Stayed in July 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Didn't like that it said breakfast was included but actually it wasn't had to purchase breakfast and it was not worth the price and selection was not great.

    The room was decent, beds were ok.

    Stayed in May 2024

  • Reviewed: 11 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There's nothing bad to say because they were very accommodating

    The breakfast was home felt. Mrs. Louisiana made it with love. We had great laughs and conversations. She talked with us and other guests. The entire staff was amazing during our stay

    Stayed in November 2023

  • Reviewed: 27 October 2023

    8.0
    Great staff; clean and quiet stay.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights

    Staff was super firendly and helpful!

    Stayed in September 2023

  • Reviewed: 10 October 2023

    8.0
    The hotel, rooms, and especially the staff were very nice.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 3 nights

    The breakfast menu was ok, about what you would expect from such a small kitchen. They were out of a few things, maybe because it was the weekend.

    Stayed in October 2023

  • Reviewed: 26 July 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • King Room with Sofa Bed
    • Stayed 7 nights
    • Submitted via mobile

    Went down to Bistro for dinner. The kitchen staff was eating at that time. Not enthusiastic to take our orders but they did make them. We didn’t go back again.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Very low quality TV

    Stayed in July 2023

  • Reviewed: 15 October 2022

    8.0
    I would have stayed long but It cost a little too much.
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    I'm handicap ♿ and the room was accessible but the commode/toilet was too low. And the beds are too high!

    The atmosphere. Quiet and welcoming

    Stayed in October 2022

  • Reviewed: 8 October 2022

    8.0
    Welcoming and attempted to be accommodating.
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    I'm ♿ and the beds were too high. Felt as if I needed a step latter and toilet was too low. And fault my way to be able to stand by myself.

    Unfortunately, I misunderstood, thinking Breakfast was included. We didn't have Breakfast nor dinner. So we got delivery and a couple items from the local store to store in mini refrigerator and prepare in microwave.

    Stayed in October 2022

  • Reviewed: 27 August 2025

    2.0
    Stay away
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    I’ve stayed multiple times at this hotel but this time was a deal breaker for me. They hadn’t emptied the trash in my room from the last person—there was an empty lucky strike container. And ashes on the balcony table. The grimy tiles near the door had someone’s footprints in them. I asked to move rooms—well the tiles are gross in every room just not all have footprints. When I was working out in the gym I had opened the door bc it was hot, an employee went outside and was smoking. The smoke filled up the gym. Then when I was packing up to check out I found someone’s vape pen and huge tweezers. Gross. I got a late check out and they told me to just tell the housekeeper about it bc they’d already given the assignments. When I went to check out they were so apologetic about her knocking on the door even tho I didn’t care about that, and promised to give me a discount and/or more bonvoy points. They have done neither. I felt so uncomfortable there the whole time.

    Never again!! Rooms aren’t cleaned properly. I’ve stayed here several times and it has the nice decorations of the chain. But the pool has been closed for almost a year by the health department. The tiles in the hall of the rooms are so grimy. Elevator is old and outdated. It says it’s smoke free but it’s NOT. I like that there’s a gym, that part is nice. It has an elliptical, treadmill (tho the ceiling was leaking onto the treadmill one day) and a full set of dumbbells.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    5.0
    Passable
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We didn't like that the pool was broken and there was no hot tub like in the pictures when we booked online , yet we still had to pay almost 300.00 for the night. Very disappointing.

    We loved the beds and the size of the room.

    Stayed in August 2025

  • Reviewed: 23 July 2025

    1.0
    My stay was not enjoyable at all.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    Cleanliness. I stayed at the property for 5 days and my room was never cleaned. I cleaned the floors myself with a wet was cloth,and the cloth was black as coal. Coffee was never replaced and garbage never taken. No replacement of towels.

    I did not like anything about the property. No air conditioning in the lobby. The carpets were all stained wherever you went. The elevators were dirty . Food all over the carpet.

    Stayed in July 2025

  • Reviewed: 5 June 2025

    5.0
    Throughouly clean and sanitize rooms and bedding
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness

    Rooms were not properly cleaned! Had old food in the fridge that smelled horrible. Changed my room. And when I get to the second room the TV wasn't working!

    Stayed in May 2025

  • Reviewed: 23 April 2025

    10
    Lovely
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Everything is fine

    Everything

    Stayed in April 2025

  • Reviewed: 7 April 2025

    5.0
    Had to come down to front desk to warm up my food the two days I was there
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room didn't have a microwave told staff they told me that they were going to fix the problem never did

    Didn't eat breakfast there

    Stayed in March 2025

Showing 1 – 25

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