Reviews of Courtyard by Marriott Detroit Pontiac/Auburn Hills 2 stars
3555 Centerpoint Parkway, Pontiac, MI 48341, United States
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewFirst floor.
The toilet is really low. No microwave.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewIt provided. Should have some kind of breakfast!
Hot tub would be nice for relaxing
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewI thought breakfast was included…. Not a big deal
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewStaff was very friendly upon check-in and checkout. Let us check in early. The bed was comfortable and the room seemed clean.
The air conditioning unit was loud whenever it would kick on. Refrigerator did not keep items very cold and there didn’t seem to be any way to adjust it. No smart TV so we couldn’t stream shows through the TV from our phone and there was a charge for Wi-Fi.
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewIt's a good, affordable hotel. Awesome, helpful staff, comfortable beds, a nice pool, and a balcony! All kinds of good stuff. Overall, I was pretty satisfied. Despite the couple of complaints that I had, I'd stay here again.
My only complaints would be the location, and a couple issues with cleanliness. There was gunk in the bathroom, particularly around the shower and toilet, which was kinda gross, and there was some stuff behind the beds pillow headboard. The location wasn't anything special, but it wasn't necessarily bad. It was surrounded by factories, and other hotels, so don't count on being within walking distance, or less than a 10 minute drive away from, any sort of store or restaurant. It wasn't in a bad area, and it wasn't loud or anything, there just isn't much in the immediate vicinity.
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in February 2025
Verified reviewI found it easily
Uncomfortable pillows. Understaffed. I was charged for two rooms and I had one. It took a couple of weeks to get my money back. I had to throw a fit to get it. I'll never stay with their chain again. Everyone passed the buck. Ridiculous. The desk clerk acted like it's not big deal. It was just a hold. Be over in a couple days.No. Don't believe them. I honestly think she used a room for someone on my money. She was rude about it like I was wrong to want my money back. Definitely done.
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewThe staff was really friendly! The room was also really nice, and the welcome gift was too cute. Also, getting breakfast included was so worth it because it's from the restaurant.
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewThe bed was comfy. The pillows were not.
The desk lady took a customer ahead of me who wanted pillows n things. There's no extra help for her to answer the phone or check customers in. She should have made her wait, but it's not a big deal. She did not tell me about the extra money for incidentals and argued with me the next day that she did. Idk. I was tired, so maybe I missed it. I usually don't miss conversations about money. They charged me twice. I'm disputing it. I want my money back.
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewThe staff was amazing, especially the young lady at the front desk.
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 9 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 December 2024 · Stayed in November 2024
Verified reviewReviewed: 10 December 2024 · Stayed in December 2024
Verified reviewReviewed: 13 November 2024 · Stayed in November 2024
Verified reviewReviewed: 29 October 2024 · Stayed in September 2024
Verified reviewThe facility was quiet and clean.
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Reviewed: 1 October 2024 · Stayed in July 2024
Verified reviewReviewed: 30 August 2024 · Stayed in July 2024
Verified review