No complaints

Nice hotel and swimming pool

Stayed in August 2025

Beds were a little uncomfortable, but the room was very nice. I didn't like the fact we had to have our car out of the garage by a certain time. After paying valet fees, then having to pay $35.00 at boardwalk got a bit pricy.

The pool was great. Proximity to everything. I have health problems so being so close to everything was great. Not having to drive everywhere was a big plus.

Stayed in August 2025

No assistance with luggage, and only valet parking is available 0 during peak times, it can take 10-15 minutes to get your car

Comfortable beds, modern and clean furniture, and an overall pleasant and updated atmosphere throughout the hotel

Stayed in July 2025

Tacky decor, in need of more valet staff

Large room, clean, great location for our purposes, pleasant staff, nice large patio with fire pits

Stayed in July 2025

Breakfast is too expensive. Housekeeping is every other day. Parking is $30 per day

We stay here because its so close to the Boardwalk.

Stayed in July 2025

The mattress was less than comfortable relative to other hotels and our family of 4 was only given 3 bath towels.

Location was convenient and aesthetically pleasing.

Stayed in July 2025

Parking

Location to downtown

Stayed in June 2025

The pool is on the smaller side, which is great for kids, but it's only 4 ft deep.

The beds are very comfortable. Also, the pool on the roof is heated and very nice.

Stayed in July 2025

The only negative thing was that the fridge stopped working, but other than that was a excellent stay

Stayed in July 2025

Beds especially the pull out sofa bed, were very uncomfortable.

Location, smelled very clean.

Stayed in June 2025

Courtyards usually offer free breakfast so a little pricey for pay breakfast. Only one washer and 2 dryers also made it difficult to compete for wash time

Very close to boardwalk. Clean and comfortable

Stayed in June 2025

Couldn't figure out how to open the curtains, but it wasn't a big deal as we weren't in there during the day.

Andrea at the front desk was very helpful when we had a family situation and had to modify our reservation. I truly appreciate her willingness to help! The hotel is lovely, great location, and the staff are very helpful

Stayed in May 2025

I did not like that valet was the only parking option. It will increase to $30 per night, from $25. Nothing was free here! You pay for breakfast and coffee, too! At least it was Starbucks coffee.

Clean, comfortable, and convenient to the Boardwalk.

Stayed in May 2025

No real glassware in room

Clean and comfy rooms

Stayed in May 2025

The service, the staff was not professional. No kettle in the room, no room service available. We ordered food in the bistrot and the chickens was undercooked.

The facilities are quite new and the hotel location is great.

Stayed in April 2025

No breakfast.

Location and comfortable.

Stayed in April 2025

Room was big but —sofa sleeper was not usable. And we needed it for our party of 4. Furniture was older. They do have a pool -but no hot tub. Pool area can be much improved -has a good view though of boardwalk.

It’s a great location. Easy to walk to boardwalk and wharf. Lobby was clean and nice. Room

Stayed in March 2025

The valet parking the workers were very nice but I personally just want to be able to park and get my own car and they would get busy at times so it would take some time to get to your car.

It was like a 5-10 minute walk to the boardwalk.

Stayed in March 2025

Staff was poor. We waited in front of the check in desk for about 3 minutes before a guy cleaning carpets walked to the back an told someone we were waiting. It still took some time for someone to come out and check us in. Unfamiliar with the city we had a couple of questions but there was never anyone available to talk to. Also, Marriot was the only hotel on our trip that did not offer complementary morning coffee.

No issues with the room and appeared very clean. Best shower of the trip.

Stayed in February 2025

The only thing I didn't like is the fact that I couldn't remember anyone's name because I would have totally given them a shout-out! The staff was all wonderful!

Wow, what a wonderful location! EVERYTHING is so close. The boardwalk is literally walkable, downtown is just a few minutes drive - I don't think we spent more than 10 minutes driving from one location to another. ALSO the staff were just so lovely and so friendly. Andrea was just so welcoming, (forgive me, I lack the ability to retain everyone's names) the bartender who made me an old-fashioned was great, the valet were so prompt and polite. We had such a great stay :)

Stayed in February 2025

Valet Parking only.

The hotel was close to the beach and downtown Santa Cruz. Beds were really comfortable and we were able to check in early.

Stayed in January 2025

The reservation was hard to find because booking com messed up my name

The lady that checked me in went above and beyond to make everything perfect

Stayed in December 2024

The staff are nice and clean place.

Stayed in January 2025

Please remember Valet is mandatory ($25) and check-in is late (4PM)

Cleanliness, Location & Price

Stayed in December 2024