The room has a funky smell and there was a bunch of dirt on the bathroom counter. The AC was loud and barely kept the room at 72 ° in the afternoon

Stayed in August 2025

The atmosphere is great- Staff at the front desk and coffee shop friendly and professional The proximity to downtown is excellent We would choose this over the Marcus Whitman at our next visit

Stayed in April 2025

My husband did not like the bed. He said it was not firm enough to his liking .

The property was clean.

Stayed in December 2024

No complaints

Clean, quiet, comfortable. Bar was open and could get a snack later in the evening. Friendly staff.

Stayed in December 2024

Very clean and helpful staff.

Stayed in September 2024

The restaurant food

The location and price

Stayed in June 2024

Air conditioning irritatingly loud, no ice in the refrigerator. Had to ask for ice downstairs

Nice staff, very friendly

Stayed in July 2024

You have to still pay for breakfast. The pool was a little small but not too bad size.

The room was very nice. It was very clean and good temp.

Stayed in June 2024

Because we said it was ok to clean our room every other day, we had to keep asking at the desk for coffee stuff replaced daily. Breakfast was not included with our stay. Restaurant was closed for dinner on the day we arrived (Sunday).

Location , well decorated room and the staff were very pleasant.

Stayed in May 2024

It was a bit far from the downtown area.

It was clean and staff friendly.

Stayed in May 2024

The people above our room were very loud and stomping all hours of the day and night.

The room was clean and comfortable.

Stayed in February 2024

It would be nice if breakfast were included. Although we already have our favorite places to eat breakfast in Walla Wall.

Everything

Stayed in September 2023

We having to cut our trip short because there wasn’t any hot water for us to take a shower. We had plans for the day and couldn’t achieve what we came for.

???

Stayed in August 2023

They couldn’t find my Marriott rewards number please contact me

Stayed in August 2023

My reservation clearly stated that breakfast would cost RS16 per person per night. I asked the front desk about that and she said she did not know anything about that. She actually said it could have been something offered by a third party company (Booking.com for instance), which was the case. Anyway, we decided to have breakfast at Starbucks at the hotel and I did not like it much, so next day we had breakfast at Starbucks at the main street that seemed to have more options.

Location is very good, a few blocks from the main street Very clean room Nice bed Good AC Good size bathroom with good water pressure Good sound proof Good room size (we got the one with the couch) Very positive experience. Our second time in this hotel.

Stayed in July 2023

Noise from baby crying next door. A couple of stray hairs in bathroom around packaged soap and lotion.

location and comfortable room

Stayed in May 2023

The pool area was great but SO slippery. My kids fell multiple times just walking. The floor is slanted to direct it to drains but some areas are too slippery when wet. You need those gripper floor strip things. The bathtub faucet was unusually high up making huge splash when trying to fill the tub. Odd.

Comfortable beds,

Stayed in May 2023

Bookings . Com lost my reservation

Good breakfast

Stayed in August 2022

Breakfast not complimentary also quite expensive and few choices. Facility does not even have complimentary coffee except Kuerig in your room. Television station choice an absolute joke, and channel changing was tediously slow.

Location great. Easy walk to everything. Nice clean facility. Free parking.

Stayed in September 2022

Room smelled bad, after the chemical smell of the cleaner wore off it smelled like urine. There were dead bugs on the window sills. $6.50 for a cookie at the Bistro? They were also playing FoxNews on the television in the food area. When I wake up in the morning, I do not want to hear that kind of propaganda. I did not feel welcome.

Stayed in August 2025

The hotel staff was very friendly. I loved that when I came down to dinner on Friday evening there was a group of folk singers jamming out one song after another. It was very entertaining. The room was large, clean and the bed was comfortable.

Stayed in July 2025

N/A

Location close to downtown area yet very quiet.

Stayed in July 2025

We arrived at the bar at about 7:45 on the night of June 17, 2025. There were two men at the bar, two women behind the bar. We were ignored initially by the bartenders who eventually noticed that we were there after I said something because they were being well entertained by the two men at the bar. They told us that they were closing the bar at 8:00 p.m. Really? Other folks were not served and some asked if they could bring their own wine into the bar. I had witnesses at that point. So, I went up to the front desk after we finished the drinks that we had and asked the employee for a discount for the night as this was no longer the full service hotel that I booked. She denied me the discount. She said "We have to send our employees home for the night". I indicated that this wasn't disclosed when I made the reservation. She got indignant with smiling condescendingly at me. She told me she didn't like the way that I was talking to her. She told me I was welcome to leave the property. I told her that I would not be doing that until the morning. I contacted Booking.com who called the property and arranged for a one night stay. The hotel employee's name was Jessica who claimed to be the assistant manager. She set a horrible example for the employee that was working with her that night. The next morning I spoke with the hotel manager who indicated that she had heard the story and that everything was on camera. I told her to feel free to view the camera footage to watch her employee smiling condescendingly at me (posing for the camera) and that she should be fired for acting that way to a hotel guest. The hotel manager said that there had been an illness. I indicated that Jessica could have just told me that. In any event, Jessica should be trained and authorized to offer a discount for hotel services that are not being offered as advertised.

The hotel overall is very nice. The room was clean and well kept.

Stayed in June 2025

They advertised a free breakfast and there was none. The pool was tiny and over chlorinated. Nothing special about this place

Stayed in May 2025