Reviews of Courtyard by Marriott Walla Walla 4 stars

The room has a funky smell and there was a bunch of dirt on the bathroom counter. The AC was loud and barely kept the room at 72 ° in the afternoon

Room smelled bad, after the chemical smell of the cleaner wore off it smelled like urine. There were dead bugs on the window sills. $6.50 for a cookie at the Bistro? They were also playing FoxNews on the television in the food area. When I wake up in the morning, I do not want to hear that kind of propaganda. I did not feel welcome.

The hotel staff was very friendly. I loved that when I came down to dinner on Friday evening there was a group of folk singers jamming out one song after another. It was very entertaining. The room was large, clean and the bed was comfortable.

There was no continental breakfast, there was no coffee in the lobby. We've come to expect these in better hotels

breakfast and coffee

Location close to downtown area yet very quiet.

N/A

Nice size room comfortable bed

Poor room service housekeeping didn't exist had the request for towels and toilet paper very poor housekeeping.

The hotel overall is very nice. The room was clean and well kept.

We arrived at the bar at about 7:45 on the night of June 17, 2025. There were two men at the bar, two women behind the bar. We were ignored initially by the bartenders who eventually noticed that we were there after I said something because they were being well entertained by the two men at the bar. They told us that they were closing the bar at 8:00 p.m. Really? Other folks were not served and some asked if they could bring their own wine into the bar. I had witnesses at that point. So, I went up to the front desk after we finished the drinks that we had and asked the employee for a discount for the night as this was no longer the full service hotel that I booked. She denied me the discount. She said "We have to send our employees home for the night". I indicated that this wasn't disclosed when I made the reservation. She got indignant with smiling condescendingly at me. She told me she didn't like the way that I was talking to her. She told me I was welcome to leave the property. I told her that I would not be doing that until the morning. I contacted Booking.com who called the property and arranged for a one night stay. The hotel employee's name was Jessica who claimed to be the assistant manager. She set a horrible example for the employee that was working with her that night. The next morning I spoke with the hotel manager who indicated that she had heard the story and that everything was on camera. I told her to feel free to view the camera footage to watch her employee smiling condescendingly at me (posing for the camera) and that she should be fired for acting that way to a hotel guest. The hotel manager said that there had been an illness. I indicated that Jessica could have just told me that. In any event, Jessica should be trained and authorized to offer a discount for hotel services that are not being offered as advertised.

They advertised a free breakfast and there was none. The pool was tiny and over chlorinated. Nothing special about this place

Great location and hotel was clean and very nice!

There was nothing that i didnt like

Close to town

Room was not clean, had hair in sink. No cups, 1 glass, only two coffee pods, and we were there 4 days with only one room service. Room is too small for all furniture in room! TV is disaster! Very few electrical outlets in room. Room was next to Ice machine and was noisy when utilized.

The atmosphere is great- Staff at the front desk and coffee shop friendly and professional The proximity to downtown is excellent We would choose this over the Marcus Whitman at our next visit

The property was clean.

My husband did not like the bed. He said it was not firm enough to his liking .

Clean, quiet, comfortable. Bar was open and could get a snack later in the evening. Friendly staff.

No complaints