Reviews of Courtyard by Marriott Washington, DC Dupont Circle 3 stars
1733 N Street NW, Northwest, Washington, DC 20036, United States
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewComfortability of the beds and cleanliness of the rooms
My room didn’t have a microwave in it
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback ha… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe room and bathroom were spacious. The staff was very professional and friendly. The location was very nice.
That where the hangers were, it was wide open. I prefer the closet type. No iron or ironing board in the room.
Dear Al, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,
Dear Al, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has b… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewStaff
Parking
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Feno
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback ha… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewlocation was excellent - room was clean
No one at service desk when I came to check in - I had to wait a while. Request for an iron was initially ignored, but provided promptly a few hours later after I reminded them
Dear Sumit, Thank you for your recent stay with us and for taking the time to share your experience. We're happy to hear you enjoyed our excellent location and found your room clean. We sincerely apologize for the delay you experienced during check-in and the initial oversight regarding your request for an iron. This is not the level of service we aim to provide, and your comments have been shared with our team to help us improve. We truly appreciate your feedback and hope to welcome you again for a smoother and more seamless stay. Best regards, Feno
Dear Sumit, Thank you for your recent stay with us and for taking the time to share your experience. We're happy to hear you enjoyed our excellent location and found your room clean. We sincerely apologize for the delay you experience… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewAwesome
More food options
Dear Anthony, On behalf of the entire hotel team, I want to thank you for sharing about your experience here at the Courtyard. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire Courtyard team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Feno
Dear Anthony, On behalf of the entire hotel team, I want to thank you for sharing about your experience here at the Courtyard. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most –… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewlocation is good
- There should be free parking - It should be open Breakfast like buffet . - No slippers available in the room
Dear Sachin, Thank you for taking the time to share your feedback regarding your recent stay at the Courtyard. We’re glad to hear that you appreciated our convenient location. However, we’re sorry to learn that certain aspects of your stay did not fully meet your expectations—particularly regarding parking, breakfast offerings, and room amenities such as slippers. Your comments are truly valuable and have been shared with the relevant departments as we continuously work to improve the guest experience. We hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations. Sincerely,
Dear Sachin, Thank you for taking the time to share your feedback regarding your recent stay at the Courtyard. We’re glad to hear that you appreciated our convenient location. However, we’re sorry to learn that certain aspects of your sta… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewNothing
The manager and front desk were the most rude people I’ve ever dealt with. Would not recommend
Dear Clayton, Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience with our team. This is certainly not the level of service we aim to provide, and I apologize for any frustration or disappointment we may have caused. Your comments have been shared with our management team so we can address the concerns you’ve raised and ensure improvements are made. We appreciate your honesty, and while we regret that your stay did not meet expectations, we value your input as it helps us grow and do better. Sincerely, Feno
Dear Clayton, Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience with our team. This is certainly not the level of service we aim to provide, and I apologize for any frustration or disap… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe location was great for our family. We used the Metro or walked to all the destinations we toured. The valet service was friendly and fairly priced. When we were ready to leave the car was there in minutes. The rooms were clean and the staff was overall friendly.
N/A
Dear lovely guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,
Dear lovely guest, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feed… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewNice room
Safebox didn’t work - although we asked someone to fix it, the 4 days we were there didn’t work. Breakfast was supposed to be included through booking. When we arrived we realised that it was coupons that we spent Location was ok - in a nice neighbourhood but not so central as we expected
Dear Vissaria, On behalf of the entire hotel team, I want to thank you for sharing your experience with us. We’re pleased to hear you enjoyed your room and appreciated the neighborhood. Positive feedback is always encouraging, especially when it comes from guests like you. We also want to sincerely apologize for the issues you encountered during your stay — particularly with the safe box and the breakfast expectations. We understand how these aspects can affect the overall comfort and convenience of your visit. Your comments have been shared with the appropriate teams to ensure we address these concerns and improve our service moving forward. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more seamless experience. Sincerely, Feno
Dear Vissaria, On behalf of the entire hotel team, I want to thank you for sharing your experience with us. We’re pleased to hear you enjoyed your room and appreciated the neighborhood. Positive feedback is always encouraging, especially … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewComfortable Great value Excellent staff
Dear Nick, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,
Dear Nick, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewI had an amazing experience at this hotel! From the moment I walked in, the staff was warm, welcoming, and professional. The room was comfortable, The bed was super cozy. The location was perfect—close to local attractions, restaurants, and public transportation.
The TV in my room didn’t work. I informed the front desk, and they quickly brought a new remote, but unfortunately, that didn’t fix the issue. No further accommodations or solutions were offered—just a vague, “We’ll look into it,” which was a little disappointing. Also, the hotel was very loud around 3 AM, making it hard to sleep. The elevator on the left-hand side was a bit concerning—it kept jumping and felt like it might get stuck. Definitely something that should be checked for safety. Lastly, the valet service are fast talkers so be cautious. Despite these hiccups, the hotel is in a great location, the staff were generally friendly, and the atmosphere was nice. I’d still consider staying again, especially if the above issues are addressed.
Dear Jones, Thank you so much for taking the time to share such a detailed review of your recent stay with us. We’re truly delighted to hear that you had an overall amazing experience, and that you found our staff welcoming, the room comfortable, and the location convenient for exploring the area. Your kind words mean a lot to us and have been shared with the team as a reminder of the positive impact their hospitality can have. We also want to extend our sincerest apologies for the inconveniences you experienced — particularly regarding the TV issue, late-night noise, elevator concerns, and valet interaction. This is not the level of service we aim to provide, and I understand how each of these could have disrupted your otherwise enjoyable stay. Please rest assured that your comments have been passed along to the relevant departments for immediate review and corrective action, especially with regard to safety and follow-through. We truly appreciate your honest feedback and your willingness to consider staying with us again. We hope to have the opportunity to welcome you back and provide you with a more seamless and restful experience. Warm regards, Feno
Dear Jones, Thank you so much for taking the time to share such a detailed review of your recent stay with us. We’re truly delighted to hear that you had an overall amazing experience, and that you found our staff welcoming, the room comf… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewExcellent Customer Service
Dear Ward, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Feno
Dear Ward, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewThe location of the property
I didn’t like that there was no parking, limited amenities, the rooms were very small, the electronics like the television didn’t work, the blinds on room were broken, I wouldn’t stay here again.
Dear Viridiana, Thank you for staying with us, and for taking the time to share your feedback. I’m truly sorry to hear that your experience did not meet expectations. We regret that the lack of parking, limited amenities, room size, and maintenance issues, such as the non-working television and broken blinds affected your stay. Please accept our sincere apologies for the inconvenience this caused. Your comments are extremely valuable to us, as they help us identify areas for improvement. We are actively addressing these concerns with our team to ensure a better experience for future guests. While we're disappointed to hear you wouldn’t return, we do appreciate your honesty and the opportunity to learn from your experience. Warm regards, Valrie.
Dear Viridiana, Thank you for staying with us, and for taking the time to share your feedback. I’m truly sorry to hear that your experience did not meet expectations. We regret that the lack of parking, limited amenities, room size, and m… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewConvenient to everything we needed to get to
I think you could have spared some breakfast.
Good morning, Thank you for staying here at the Courtyard, it was an honor having you stay with us. I hope you come and visit us again soon. My kindest regards, Valrie.
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewStaff members were really friendly I even ask them for toothpaste !!
Dear Miguel, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Feno
Dear Miguel, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback h… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewRoom , location, and breakfast was great!
If any negative it would only be parking was $50 a night.
Good afternoon, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Feno
Good afternoon, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedbac… Show more
Reviewed: 24 June 2025 · Stayed in April 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewIt was Great
Nothing
Dear Guest, Thank you for your great review and for choosing the Courtyard for your stay. It was an honor having you stay with us, and I hope you will visit us again soon. My Kindest Regards, Valrie