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Reviews of Courtyard by Marriott Wilkes-Barre Arena 3 stars

879 Schechter Drive, Wilkes-Barre, PA 18702, United States

#10 of 24 hotels in Wilkes-Barre

Guests' Choice

Review score

Based on 77 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    6.9

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 5 April 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The hotel was nice. There is no restaurant. You can buy a prepared meal and they will heat it up for you, but it’s not a restaurant. My tv in the room did not work but the front desk was nice enough to change my room. My room was clean but the bathroom had been lightly cleaned. The towels were changed but the toilet and sink had been forgotten.

    Location was very convenient for my needs.

    Stayed in April 2025

  • Reviewed: 27 August 2023

    7.0
    Needs soundproofing
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No soundproofing so heard everything thru very thin walls. We have stayed in better Courtyards by Marriott. Mattress was too soft for my liking

    Location was good close to the 81.staff were friendly

    Stayed in August 2023

  • Reviewed: 6 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Hard to get too!

    It was ok.

    Stayed in July 2023

  • Reviewed: 19 September 2022

    8.0
    Fantastic location!!!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I was a little upset to see a stain on our comforter. I was hoping the comforter would be replaced when it is clearly stained. I was also very disappointed that our room was never cleaned the day after we were there. For example we arrived on Friday and left on Sunday. On Saturday our room was not cleaned (no fresh towels or bed made). For the amount of money we spent to stay there, we could’ve at least had our room cleaned.

    I loved the location of this hotel! The room size was fantastic and the front desk service was super helpful and friendly!! Parking was easy to find and it was quiet our entire stay! We used this hotel to go to the Lantern festival and it was in a great location to it!

    Stayed in September 2022

  • Reviewed: 12 August 2025

    4.0
    Only Okay, not feel good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    From Internet we did the reservation and checked in. But we were assigned a very noisy room which has 2 air condition out units nonstop making noise from front window, It seems they gave unpleasant room to customers who checked in first.

    We used the same hotel in Salt Lake City which included breakfast, but this property doesn’t offer this deal. I did

    Stayed in August 2025

  • Reviewed: 21 June 2025

    1.0
    Staff lies a- says going to charge $20 for incidentals, 3 charges totaling $40 with no explanation or rebate of any of i
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Overnight staff very unpleasant Bathroom dirty, hair in shower and toilet

    Nothing

    Stayed in June 2025

  • Reviewed: 5 April 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    1.The shower was clogged from hair left in the drain. 2. Maintenance entered the room upon arrival and left once they realized the room was occupied. 3. The ac in the room did not get cooler than 75° even when set at 70. 4. Bugs crawling in between the windows...

    Location was near the venue.

    Stayed in April 2025

  • Reviewed: 29 December 2024

    2.0
    the staff seems to reward bad behavior
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    found potato wedges around the queen bed from previous guests, phone chargers did not work near the beds, they put is next to a floor with loud guests sreaming running through the halls and staff said they might not be quiet. we asked to move to another room and did not even at check out ask how was our stay. we stayed 2 nights and first night was loud in hallways and staff didnt seem to care

    location

    Stayed in December 2024

  • Reviewed: 2 November 2024

    10
    It was wonderful
    • Leisure trip
    • People with friends
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Na

    The staff was super friendly and love the walk in shower

    Stayed in November 2024

  • Reviewed: 2 November 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Clean and quiet, staff was friendly and accommodating

    Stayed in November 2024

  • Reviewed: 2 November 2024

    9.0
    Staff was very nice and room was very clean
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The tv was very slow and seemed to glitch out very often needs an update

    The property was nice and clean.

    Stayed in November 2024

  • Reviewed: 2 November 2024

    10
    Incredibly pleasant and very welcoming!
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    N/A

    I loved how close it was to the arena. It made it very convenient for my walk back after my concert on Halloween night!

    Stayed in November 2024

  • Reviewed: 5 October 2024

    4.0
    Disappointing
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We have always liked Marriott properties, especially. Courtyards, for the comfy beds. The beds at this Courtyard were very uncomfortable, which resulted in a very limited rest.

    The staff were very friendly.

    Stayed in October 2024

  • Reviewed: 4 October 2024

    9.0
    I look to Marriott brands when traveling.
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    No breakfast

    Wish there was a Breakfast

    Stayed in September 2024

  • Reviewed: 30 September 2024

    9.0
    Cozy , comfortable and welcoming! I’ll definitely be back
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Very comfortable and clean !

    Bedroom / bathroom

    Stayed in September 2024

  • Reviewed: 27 June 2024

    1.0
    15m after chk.in i chk’d.0ut do to smells, and substandard cleaning.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    It’s between management companies and it shows. Odd smells, less than clean room, damaged room decor.

    Location Staff

    Stayed in June 2024

  • Reviewed: 26 June 2024

    5.0
    Ok
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    I didn’t like that at first glance the bed sheets appeared to be clean but once pulled back they were dirty and had long strands of hair in the sheets. The toilet took forever for the water to fill back up in the tank so after each use my husband and I would have to go back in the bathroom to flush once the water stopped running, we were on the third floor so whomever was above our room walked extremely hard all throughout the night and morning so it was a little disruptive of our rest for 2 nights. (Nothing you can really do about heavy walkers) the room itself was tidy but do yourself a favor and double check the sheets. We did tell house keeping and the young lady came in and changed out the bedding.

    I liked that the shower was spacious, the water stayed hot and the bathroom was clean.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The overpriced breakfast options.

    The front desk staff was amazing.

    Stayed in March 2024

  • Reviewed: 10 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    We could not connect our streaming device for the TV using your passcode system.

    Stayed in May 2024

  • Reviewed: 21 April 2024

    10
    It’s was nice!!
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It was tuck away from the busy city

    The pool and the workers were super nice!

    Stayed in April 2024

  • Reviewed: 26 October 2023

    10
    While passing through on a long drive, I needed to stay and recharge for the second leg of my trip to New England. I fel
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Clean, friendly and I felt safe while traveling alone.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    10
    as always, the best choice for a hotel in Wilkes Barre
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 6 nights

    there has never been a negative staying at the Courtyard.

    a home from home for me when working in WIlkes Barre, there are plenty of hotels in the local vacinity to choose from but none compare to the Courtyard. Staff, service and modern rooms and decor streaming service on room TV's is a massive plus when staying for more than a day or two. plenty of shops, resturants etc right on the doorstep.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    10
    great friendly modern hotel, great staff
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 7 nights

    nothing to report

    Great location, clean modern decor and great friendly staff. there is ample amenities in the local vacinity for every need

    Stayed in August 2023

  • Reviewed: 21 August 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 7 nights

    nothing to comment here its perfect

    the courtyard is my home from home when in wilkes barre, i have been staying here over the last three years without issue. they have exceptional staff who are both friendly and helpful, nothing is too much trouble.

    Stayed in August 2023

Showing 1 – 25

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