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  5. Reviews of Courtyard by Marriott Canton

Reviews of Courtyard by Marriott Canton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4375 Metro Circle NorthWest, North Canton, OH 44720, United States

#9 of 12 hotels in North Canton

Guests' Choice

Review Score

Based on 80 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.2

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.1

  • Free Wifi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 28, 2025

    6.0
    Adequate, but not one I would recommend or return to
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The property is desperately in need of upgrading. It seems to not have been improved since the 90's

    The staff at breakfast, and especially the coffee bar, was exceptional

    Stayed in August 2025

  • Reviewed: August 17, 2025

    7.0
    Just ok
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room 423 Fan rattled in the AC The bathroom smelled of urine The room door would not close unless it was forcibly shut. There was only decaf coffee in the room and no complimentary coffee or breakfast available.

    Staff was very friendly.

    Stayed in August 2025

  • Reviewed: June 22, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 6 nights

    The hotel was very quiet & clean. I had no issues. The staff was very friendly especially the woman that checked me in at the front desk.

    Stayed in June 2025

  • Reviewed: May 20, 2025

    8.0
    It was all right
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    They didn’t have a breakfast buffet for free in the lobby where over at Springhill they do so I switched hotels and went to the Springhill the next day, waking up and being able to get free coffee where your hotel wanted me to pay for my coffee in the morning and I got it free at Spring Hill the next day

    It was centrally located for where I had to go

    Stayed in May 2025

  • Reviewed: March 24, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave, small bathroom, no vending machines, couldn’t get extra towels or washcloths had to go back to the room to get the dirty towels smh and couldn’t control heat or air was unplugged and the cord couldn’t reach to the outlet!

    How clean it was and they had a pool table

    Stayed in March 2025

  • Reviewed: February 9, 2025

    6.0
    Clean but boring
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk didn’t know anything, the hottub was broke and bar closed at 8. We won’t be back

    The room and facilities were very clean

    Stayed in February 2025

  • Reviewed: July 27, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We couldn’t bring the cooling to a comfortable temperature. Too cold.

    Excellent location. Comfortable room.

    Stayed in July 2024

  • Reviewed: June 3, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool closure Fire pit not working No microwave in room Front desk staff not helpful/friendly at check-in Had 2 exact same rooms. One was significantly more expensive than the other.

    Stayed in June 2024

  • Reviewed: March 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Large room, comfortable bed, clean. My only real complaint was that the heater was so loud I could not sleep. We had a handicapped room, which I am not fond if

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Fine for me
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of breakfast being included, along with Starbucks.

    The location was the best thing. Close to the HOF where my teenager had to be for a sports tournament. For the price, I felt a basic breakfast or good coffee (Starbucks) is promoted) should be included, but only in the Cafe area, not in the room. Room was fine, beds comfortable, not noisy, and clean.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    Helpful staff and nice bed overcame bizarre pool experience with a drunk guest.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Some strangely behaving guests ruined my swimming experience

    Pleased with many of the amenities and the pleasant staff.

    Stayed in February 2024

  • Reviewed: January 25, 2024

    7.0
    It was nice except no hot water for a shower
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t have hot water for a shower in the morning

    Beds were comfortable

    Stayed in January 2024

  • Reviewed: December 24, 2023

    8.0
    Got a well needed break from holiday shopping.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The drain in the bathtub was VERY VERY slow to drain.

    Did not get a chance to use the restaurant

    Stayed in December 2023

  • Reviewed: November 26, 2023

    8.0
    Great place to stay!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Our toilet & our neighbors toilet had a weird clog.

    Loved the pool & hot tub. The lounge was awesome with tables & games to play.

    Stayed in November 2023

  • Reviewed: November 10, 2023

    6.0
    Okay but kind of run down.
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Run down.

    A little run down, which was unexpected for a courtyard by Marriott.

    Stayed in November 2023

  • Reviewed: April 13, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I booked bc of the bistro, I was told it would be open Friday and Saturday at 5 pm. We dis not go Friday, went down Saturday at 530 and was told they don't have food. Only reason I booked.

    Rooms were a decent size, staff was pleasant.

    Stayed in April 2023

  • Reviewed: April 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The peeling wallpaper in my room and strange, haphazard ceiling patchwork from a previous leak or something.

    Without a breakfast provided, I did like the option of buying breakfast and also having Starbucks available.

    Stayed in April 2023

  • Reviewed: March 12, 2023

    7.0
    It was good under the circumstances I was there do to flooding in my basement
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The bar was hardly ever open!

    Stayed in February 2023

  • Reviewed: January 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not included even though when i booked it stated it was.

    Easy check in, polite staff

    Stayed in January 2023

  • Reviewed: December 21, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Checked in. Weren't in the room 10 minutes when toilet backed up. Only register clerk there so we were moved to another room. No security there either.

    Stayed in December 2022

  • Reviewed: August 12, 2025

    4.0
    Barely acceptable, not a good value for the price
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel was understaffed, and the afternoon/night clerk prioritized other duties over guests. There is a lot of visible damage and neglected maintenance. The wallpaper in my room was peeling off, and the ceiling had cracks and visible water damage. There was even water damage to wall art, which was left hanging on the wall.There was no ice machine on my floor. I had to go to the ground floor for ice. Ceiling tiles in the hallway were ajar, and water damage was visible. Staff allowed guests with dogs to sit in the lobby with them barking (multiple dogs, same guest). One person didn't show up for work, so the restaurant was unavailable. For what is charged, I feel justified in expecting better service and facilities.

    The bed was clean and comfortable, and the TV streamed my favorite service. It was convenient to my daily activity, and it was nice to be able to grab a nightcap in the lobby bar. The bartender was new and was working alone, but she was resourceful in meeting requests of guests. The hotel was quiet, and I was not disturbed by any activity outside my room.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    4.0
    Ok
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The front door had a big chip by the lock. The dust by the refrigerator was really thick. The refrigerator didn’t work. I was here for a friend of mine who was dying. I think the lady on who worked the front desk on Friday night could’ve live in a little bit. It seemed I was imposing on her for towels because I never asked for service the entire time I was

    The m morning staff was really sweet and wonderful

    Stayed in August 2025

  • Reviewed: May 26, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom sink was stopped up the road didn't have a microwave the refrigerator barely worked the chairs in the room were nasty

    The bed and the location

    Stayed in May 2025

  • Reviewed: May 6, 2025

    10
    We lan to stay here again when we come back to visit the football HoF
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints.

    The property was very clean and well laid out. There were numerous amenities and my family made use of several of them. Also, we had a first floor room and the exterior noise levels were lower than expected and I appreciated that.

    Stayed in April 2025

Showing 1 - 25

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