30 East Hubbard, River North, Chicago, IL 60611, United States of America
#137 of 182 hotels in Chicago
Guests' ChoiceBased on 319 hotel reviews
7.8Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
7.8
Staff
8.7
Value for money
7.7
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Sandro
United States of AmericaNo breakfast, very small bath area
Location, cleanliness
Stayed in May 2024
Reviewed: April 5, 2024
Wajd
Saudi ArabiaNo room service for food - although they have like a mini market at lobby. No safety box in room, if needed we had to put our stuff down in the safety boxes at the lobby's back room ( I don't know how to describe it but basically we get a box with a key and they take the box into the backroom were they had like safe to put them in or something) This was weird and nothing I have experienced before.
The staff was very friendly and welcoming. The room was clean and housekeeping were nice too. They checked us in early as per our request, very welcoming we enjoyed it The room was spacious and included a microwave which was a huge plus for our long stay. Sofa bed is queen size I think so it could fit 2 people. Location was fantastic! Most touristic sites were within walking distance. Safety was good too
Stayed in March 2024
Reviewed: February 5, 2024
Jahan
Turkmenistanlocation
Stayed in January 2024
Reviewed: January 2, 2024
Ruby
United States of AmericaThere wasn't anything that I didn't like :).
I loved the heated pool, friendly staff, and my stay in general felt luxurious and peaceful :).
Stayed in January 2024
Reviewed: December 31, 2023
Mark
United States of AmericaFriendly staff
Stayed in December 2023
Reviewed: October 15, 2023
Jnrh
ArubaCockroaches in bathroom
Location, bed
Stayed in October 2023
Reviewed: October 6, 2023
Brooke
United States of AmericaMinor detail, elevators could've been cleaned better.
Starbucks on-site, staff, location.
Stayed in October 2023
Reviewed: October 3, 2023
Joy
United KingdomBreakfast is non existent. It’s not a real Starbucks if they only serve the awful US drip coffee. Better off walking around the block to a real Starbucks if that’s what you want. Misleading hotel info about the bar terrace next to the pool - there is no bar and alcohol is strictly prohibited on the terrace. Be careful on sat nights. It seems the young adults from outside the city sometimes gather for a night away. Had to call security at 3:30am to deal with neighbours having a loud post-evening drinking session.
Great location, walking distance to lots of places. Clean and recently refurbed rooms with very good showers and comfy beds. Blackout blind super helpful. The view is the view, not much you can change in the city. The pool was an added bonus. Never saw anyone else in there. Staff incredibly friendly and helpful with tips on places to eat and how to get there.
Stayed in October 2023
Reviewed: August 18, 2023
Helene
SpainIt was noisy (AC and firehouse on the next block)
The location, swimming pool and room were great. The price was very competitive for a week stay.
Stayed in August 2023
Reviewed: August 13, 2023
Margie
United States of AmericaLocation was great for our plans.
Stayed in August 2023
Reviewed: August 10, 2023
Phyllis
BermudaI was not told my room would only be clean when ask, the next day when it was not clean so told staff l wanted my room clean every day which was not done 3 different days even after my request. Also a clock in room could be good.
Close to restaurants, shopping, events
Stayed in August 2023
Reviewed: August 8, 2023
Tucker
AustraliaBit loud
Location
Stayed in August 2023
Reviewed: July 30, 2023
Prakash
IndiaNo breakfast but plenty of options outside
Location room cleanliness
Stayed in July 2023
Reviewed: July 8, 2023
Stacy
United States of AmericaRooms could be cleaner, especially the bathtub.
Location was good
Stayed in July 2023
Reviewed: June 11, 2023
Xuefei
ChinaBut the room cleaning service is very confusing. I don't want the room cleaning and told receptionist. However, the cleaning staff still got in my room and threw away my personal towel. It is very bad experience. I am very angry of this.
Location is very good, close to river and city center. It is also convenient to order Uber or go for dinner. The room structure is also good. Bed is comfortable. Coffee and machine is provided.
Stayed in June 2023
Reviewed: June 5, 2023
Jennifer
United States of Americacouldn't check in until after 4
Stayed in June 2023
Reviewed: May 17, 2023
Russell
United States of Americathere was a little weirdness with the tvs and the fridge when we got there, but that was resolved quickly. also, for whatever reason, our room didnt have body wash in the shower, but i imagine that was an oversight
i was really happy with the location. it was right by the venue we came to town for and was super accessible by foot. we also had late night cravings and having two 7-elevens and a subway closeby were awesome
Stayed in May 2023
Reviewed: April 25, 2023
Daesha
United States of AmericaThe breakfast was good
Stayed in April 2023
Reviewed: April 21, 2023
Lisa
United States of AmericaOne of the pull out beds was broken.
Pool was nice and beds were comfortable.
Stayed in April 2023
Reviewed: April 21, 2023
Bettye
United States of AmericaLoud fan in bathroom which runs constantly. sofa bed not comfortable to sleep on, needs a mattress pad.
Location, comfortable beds, great staff
Stayed in April 2023
Reviewed: April 9, 2023
Lorree
United States of AmericaCould have used more pillows. The bathroom accommodations were pretty cramped for 4 people, limited space. Room was very warm at night. Lowest thermostat setting was 67. Nothing we could not adapt to.
Room was comfortable for 4 people. We did not spend much time in our room. Location was great. Felt safe even after dark.
Stayed in April 2023
Reviewed: March 16, 2023
Whitney
United States of Americathe location and staff were amazing!!
Stayed in March 2023
Reviewed: February 13, 2023
Gianmarco
United States of AmericaThey did not clean the room the 2nd day.
I liked the location and the room was very comfortable. Very good facilities, including the pool, gym and sauna.
Stayed in February 2023
Reviewed: January 31, 2023
Lisa
United KingdomThe option to have breakfast (continental i.e. croissant, fruit, toast, cereal etc) would be an added bonus
Overall cleanliness, rooms and house keeping. I would stay again for the gym and pool.
Stayed in January 2023
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