Reviews of Courtyard Durham Near Duke University/Downtown 3 stars
1815 Front Street, Durham, NC 27705, United States
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Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewThe staff was friendly...especially the ones at the breakfast bar.
Not a lot of rooms with roll in showers.. I thought the room I requested had a roll in shower, but when I asked front desk to pay for an upgrade to one, they said they only had one room with that ammenity.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation
The bed had a huge lump near the upper back
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewIt's quiet, dog friendly, Very nice staff Has a outdoor pool ,fire pit, laundry facility on site Has an awesome Italian restaurant across the parking lot
The restaurant on site closes too early for breakfast
Hi Toni, Thanks so much for your thoughtful review! We're glad you enjoyed the quiet atmosphere, friendly staff, and convenient amenities — and it’s great to hear the nearby Italian restaurant was a hit. We appreciate your note about breakfast hours and will share that with the team. Your feedback helps us improve, and we’d love to welcome you back again soon!
Hi Toni, Thanks so much for your thoughtful review! We're glad you enjoyed the quiet atmosphere, friendly staff, and convenient amenities — and it’s great to hear the nearby Italian restaurant was a hit. We appreciate your note about br… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewMy room had spider webs hanging from the ceiling by the door and by the television.
Hi Tina, Thank you for your honest feedback. I’m truly sorry about the cleanliness issue you encountered — that’s not the experience we want any guest to have. I’m glad to hear the staff and location made a positive impression, and I’ve shared your comments with the team so we can address this right away. We appreciate you staying with us and hope to provide a much better experience next time.
Hi Tina, Thank you for your honest feedback. I’m truly sorry about the cleanliness issue you encountered — that’s not the experience we want any guest to have. I’m glad to hear the staff and location made a positive impression, and I’ve sha… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewConvenient to Duke.
The elevator was hard to find and inconvenient. The bathroom needed updating.
Thank you for your feedback and for the great rating! We're glad you found our location convenient to Duke. We appreciate your comments about the elevator and bathroom—your input helps us identify areas for improvement. We’re actively working on updates to enhance the overall guest experience and hope to welcome you back soon!
Thank you for your feedback and for the great rating! We're glad you found our location convenient to Duke. We appreciate your comments about the elevator and bathroom—your input helps us identify areas for improvement. We’re actively w… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewHot breakfast available, clean, most employees seemed upbeat, accommodating,
Room was small A couple of items were not working when we arrived-fixed upon request
Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the hot breakfast and found our team to be upbeat and accommodating. We also appreciate your comments about the cleanliness of our property. We apologize for the inconvenience you experienced with the room upon arrival, but we're pleased our team was able to resolve the issues promptly. Your note about the room size has been shared with our management team as we continuously look for ways to improve our guest experience. We hope to welcome you back again soon and provide an even better stay!
Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the hot breakfast and found our team to be upbeat and accommodating. We also appreciate your comments about the cleanliness of our property. We apolog… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewIt was ok
Thank you for your feedback. We’re glad you gave us a try and appreciate you taking the time to share your thoughts. If there’s anything specific we can do to make your next visit even better, we’d love to hear from you. Your input helps us improve!
Thank you for your feedback. We’re glad you gave us a try and appreciate you taking the time to share your thoughts. If there’s anything specific we can do to make your next visit even better, we’d love to hear from you. Your input helps us… Show more
Reviewed: 5 April 2025 · Stayed in February 2025
Verified reviewThe staff were great.
We had a break in. Someone broke into our truck and there wasn’t any cameras in the parking lot to help deter thieves.
Thank you for your feedback and for recognizing our staff—we’re truly glad to hear they made a positive impression during your stay. We’re very sorry to learn about the break-in you experienced. The safety and security of our guests are extremely important to us, and we understand how upsetting this must have been. While we currently do not have cameras in the parking lot, your experience highlights the need for further evaluation of our security measures. We’ve shared your comments with our management team for immediate review and consideration. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide a more secure and comfortable experience in the future.
Thank you for your feedback and for recognizing our staff—we’re truly glad to hear they made a positive impression during your stay. We’re very sorry to learn about the break-in you experienced. The safety and security of our guests are ex… Show more
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewThe location to Duke Medical
The dirty looking carpet in the hallways and rooms. The beds were small and lumpy. There was a spot or place in the shower that looked like mold or something. The rooms definitely could use a makeover.
Thank you for sharing your feedback. We're glad you found our location convenient to Duke Medical and appreciate you taking the time to let us know about your experience. We sincerely apologize for the condition of the room you stayed in. This is not the standard we aim to uphold, and your comments have been shared with our housekeeping and maintenance teams for immediate review. We also acknowledge your note about the room needing a makeover—guest input like yours is essential as we plan future improvements. We hope you’ll consider giving us another opportunity to provide a more comfortable and enjoyable stay.
Thank you for sharing your feedback. We're glad you found our location convenient to Duke Medical and appreciate you taking the time to let us know about your experience. We sincerely apologize for the condition of the room you stayed … Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewBathrooms and water smelled of mold.
Mold smell in bathroom area. Tv didn't work. No remote. But we were only there for business and sleep. Not to entertain.
Thank you for taking the time to share your experience. We're glad to hear our night staff made a positive impression—I'll be sure to pass along your kind words. We’re sorry to hear about the issues with the bathroom, water smell, and TV setup. Your feedback is incredibly helpful, and we’re actively working on improvements to ensure a more comfortable stay for all our guests. We appreciate your understanding and hope to welcome you back under better circumstances.
Thank you for taking the time to share your experience. We're glad to hear our night staff made a positive impression—I'll be sure to pass along your kind words. We’re sorry to hear about the issues with the bathroom, water smell, a… Show more
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewGreat location for visiting the college, comfortable, affordable, safe, friendly and helpful staff
No complaints
Thank you for the wonderful review! We're so glad you enjoyed your stay and found the location convenient, the accommodations comfortable and affordable, and our team friendly and helpful. It’s great to hear you felt safe and well taken care of. We hope to welcome you back again soon!
Thank you for the wonderful review! We're so glad you enjoyed your stay and found the location convenient, the accommodations comfortable and affordable, and our team friendly and helpful. It’s great to hear you felt safe and well taken… Show more
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewI liked the staff the lobby was very clean and smelled great whenever you walked in
Little things were dirty like the couch in the room was stained the shower curtain the curtains that covered the door to the balcony were dirty. Room service did not come even though we put towels outside our room to let them know we needed new ones .
Thank you for sharing your experience with us. We're glad to hear that our location and staff made a positive impression, and that the lobby stood out as a welcoming space. We sincerely apologize for the cleanliness issues you encountered in your room and the missed housekeeping service. Your feedback is incredibly valuable, and we’re addressing these concerns with our team to ensure a more consistent and comfortable stay for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience.
Thank you for sharing your experience with us. We're glad to hear that our location and staff made a positive impression, and that the lobby stood out as a welcoming space. We sincerely apologize for the cleanliness issues you encounter… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewNothing
Outdated and unclean