Reviews of Courtyard by Marriott Fishkill 3 stars
17 Westage Drive/Route 9 & I-84, Fishkill, NY 12524, United States

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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewI was told breakfast was not included, so we went out for breakfast.
GLASS SLIDER DID NOT LOCK, FOUND A HALF FULL WARER BOTTLE AND EMPTY BEER CAN OUTSIDE ON THE DECK. BATHROOM NEEDS MORE HOLD BARS. SHOWER FLOOR SOMEWHAT SLIPPERY.
Dear Stephen, Thank you for taking the time to share your experience. I’m very sorry to hear about the issues you encountered during your stay, especially regarding the misinformation about breakfast, the condition of the deck area, and safety concerns in the bathroom and shower. Your comfort and safety are extremely important to us, and I regret that we fell short in these areas. The sliding door not locking and the items left outside are unacceptable, and I’ve shared your comments with our housekeeping and maintenance teams to ensure these matters are promptly addressed. I also appreciate your suggestion regarding additional grab bars in the bathroom and the slippery shower floor—these are valuable observations we’ll take into consideration as we look to improve accessibility and guest safety. Thank you again for your honest feedback. If you’d like to discuss your stay further, please don’t hesitate to reach out to me directly. Warm regards, Vaishnavi Shinde Guest Experiences Manager
Dear Stephen, Thank you for taking the time to share your experience. I’m very sorry to hear about the issues you encountered during your stay, especially regarding the misinformation about breakfast, the condition of the deck area, and sa… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 April 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewReviewed: 26 August 2024 · Stayed in August 2024
Verified reviewStaffing at front desk and in the dining area were top notch!
Carpeting was old, and/or needed cleaning. I wasn't aware that dogs were not allowed. While making my on line reservation. I did add information explaining that I was bringing such a pet, but never heard anything back. I was shocked to learn that there was a $100 fee, that was non-refundable. Seemed steep for a clean, well- behaved trained assistance dog.
Thank you for your feedback and kind words about our front desk and dining staff—it means a great deal to our team to be recognized for their service! I’m sorry to hear about the confusion regarding our pet policy and the unexpected fee. We certainly understand how important it is to be clear, especially when it comes to service animals. Please know that trained assistance dogs are always welcome in accordance with ADA guidelines and should not incur any additional charges. If this was not properly handled during your stay, I sincerely apologize and would like to review the details with you directly to make it right. Additionally, I appreciate your note about the carpet condition. We are actively working on updates and improvements, and your feedback is valuable in helping us prioritize those efforts. Please feel free to contact me directly so we can follow up on the pet fee and ensure a better experience in the future. Warm regards, Vaishnavi Shinde Guest Experiences Manager
Thank you for your feedback and kind words about our front desk and dining staff—it means a great deal to our team to be recognized for their service! I’m sorry to hear about the confusion regarding our pet policy and the unexpected fee. W… Show more
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewReviewed: 16 August 2024 · Stayed in August 2024
Verified reviewThank you for your feedback !
Reviewed: 9 July 2024 · Stayed in July 2024
Verified reviewThe front desk clerk was very personable and friendly.
Was disappointed that breakfast was extra $. The room was nothing special. the desk was covered with drilled holes as if a television had been bolted down and then removed. The card key was hit and miss as to getting in the outside door. A few times I had to catch the door as another guest was leaving.
Dear Mary, Thank you for taking the time to share your experience with us. We're glad to hear that our front desk team member made a positive impression — we’ll be sure to share your kind words. However, I’m sorry to learn that other aspects of your stay fell short of expectations. We regret any confusion or disappointment regarding breakfast pricing, and we understand your concerns about the room condition and the inconsistency with the key card access. Your comment about the desk and the door issue has been shared with our maintenance team for review and correction. We truly appreciate your feedback, as it helps us identify areas for improvement. We hope to have the opportunity to provide you with a better experience in the future. Warm regards, Vaishnavi Shinde Guest Experiences Manager
Dear Mary, Thank you for taking the time to share your experience with us. We're glad to hear that our front desk team member made a positive impression — we’ll be sure to share your kind words. However, I’m sorry to learn that other … Show more
Reviewed: 28 May 2024 · Stayed in May 2024
Verified reviewReviewed: 25 May 2024 · Stayed in April 2024
Verified reviewReviewed: 4 April 2024 · Stayed in March 2024
Verified reviewNo complaints.
Thankyou for your feedback
Reviewed: 28 December 2023 · Stayed in December 2023
Verified reviewThe staff seemed very helpful and friendly.
The bathroom wasn’t very clean, and the hot tub was paved over.
Reviewed: 23 November 2023 · Stayed in October 2023
Verified reviewI have been trying to get in touch with someone for 2 weeks because I was overcharged. I will never stay at a Marriott hotel again. The worst customer service ever.
Reviewed: 25 October 2023 · Stayed in October 2023
Verified reviewThe bed was really comfortable and was the only thing exceptional about our stay.
The hotel was seriously overpriced for what you get in return. There were 3 weddings happening that weekend so it was super noisy, the room had a weird cigaretty smell, the bathroom was not practical and the pool was not accessible and undergoing some renovations, which should have be mentioned somewhere. Very disappointing overall.
Reviewed: 10 October 2023 · Stayed in October 2023
Verified reviewThe room was very cozy and close proximity to main attractions.
The pool was outdated and the breakfast was expensive.
Reviewed: 3 October 2023 · Stayed in September 2023
Verified reviewReviewed: 27 September 2023 · Stayed in August 2023
Verified reviewReviewed: 10 September 2023 · Stayed in August 2023
Verified reviewReviewed: 29 August 2023 · Stayed in August 2023
Verified reviewReviewed: 16 August 2023 · Stayed in August 2023
Verified reviewReviewed: 14 August 2023 · Stayed in August 2023
Verified review