7.4

Reviews of Courtyard by Marriott Fishkill 3 stars

17 Westage Drive/Route 9 & I-84, Fishkill, NY 12524, United States

  • Stephen

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    I was told breakfast was not included, so we went out for breakfast.

    GLASS SLIDER DID NOT LOCK, FOUND A HALF FULL WARER BOTTLE AND EMPTY BEER CAN OUTSIDE ON THE DECK. BATHROOM NEEDS MORE HOLD BARS. SHOWER FLOOR SOMEWHAT SLIPPERY.

    Property response:

    Dear Stephen, Thank you for taking the time to share your experience. I’m very sorry to hear about the issues you encountered during your stay, especially regarding the misinformation about breakfast, the condition of the deck area, and safety concerns in the bathroom and shower. Your comfort and safety are extremely important to us, and I regret that we fell short in these areas. The sliding door not locking and the items left outside are unacceptable, and I’ve shared your comments with our housekeeping and maintenance teams to ensure these matters are promptly addressed. I also appreciate your suggestion regarding additional grab bars in the bathroom and the slippery shower floor—these are valuable observations we’ll take into consideration as we look to improve accessibility and guest safety. Thank you again for your honest feedback. If you’d like to discuss your stay further, please don’t hesitate to reach out to me directly. Warm regards, Vaishnavi Shinde Guest Experiences Manager

    Dear Stephen, Thank you for taking the time to share your experience. I’m very sorry to hear about the issues you encountered during your stay, especially regarding the misinformation about breakfast, the condition of the deck area, and sa… Show more

    Courtyard by Marriott Fishkill
    30 August 2025
  • Gloriana

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Anonymous

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review
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  • 7.0 Good
    Cyndi

    Reviewed: 19 April 2025 · Stayed in March 2025

    Verified review
  • Galen

    Reviewed: 21 March 2025 · Stayed in March 2025

    Verified review
  • 7.0 Good
    Robert

    Reviewed: 9 March 2025 · Stayed in March 2025

    Verified review
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  • Marcella

    Reviewed: 17 October 2024 · Stayed in October 2024

    Verified review
  • Kt

    Reviewed: 26 August 2024 · Stayed in August 2024

    Verified review

    Staffing at front desk and in the dining area were top notch!

    Carpeting was old, and/or needed cleaning. I wasn't aware that dogs were not allowed. While making my on line reservation. I did add information explaining that I was bringing such a pet, but never heard anything back. I was shocked to learn that there was a $100 fee, that was non-refundable. Seemed steep for a clean, well- behaved trained assistance dog.

    Property response:

    Thank you for your feedback and kind words about our front desk and dining staff—it means a great deal to our team to be recognized for their service! I’m sorry to hear about the confusion regarding our pet policy and the unexpected fee. We certainly understand how important it is to be clear, especially when it comes to service animals. Please know that trained assistance dogs are always welcome in accordance with ADA guidelines and should not incur any additional charges. If this was not properly handled during your stay, I sincerely apologize and would like to review the details with you directly to make it right. Additionally, I appreciate your note about the carpet condition. We are actively working on updates and improvements, and your feedback is valuable in helping us prioritize those efforts. Please feel free to contact me directly so we can follow up on the pet fee and ensure a better experience in the future. Warm regards, Vaishnavi Shinde Guest Experiences Manager

    Thank you for your feedback and kind words about our front desk and dining staff—it means a great deal to our team to be recognized for their service! I’m sorry to hear about the confusion regarding our pet policy and the unexpected fee. W… Show more

    Courtyard by Marriott Fishkill
    30 August 2025
  • Reynolds

    Reviewed: 19 August 2024 · Stayed in August 2024

    Verified review
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  • Nick

    Reviewed: 16 August 2024 · Stayed in August 2024

    Verified review
    Property response:

    Thank you for your feedback !

    Courtyard by Marriott Fishkill
    30 August 2025
  • Mary

    Reviewed: 9 July 2024 · Stayed in July 2024

    Verified review

    The front desk clerk was very personable and friendly.

    Was disappointed that breakfast was extra $. The room was nothing special. the desk was covered with drilled holes as if a television had been bolted down and then removed. The card key was hit and miss as to getting in the outside door. A few times I had to catch the door as another guest was leaving.

    Property response:

    Dear Mary, Thank you for taking the time to share your experience with us. We're glad to hear that our front desk team member made a positive impression — we’ll be sure to share your kind words. However, I’m sorry to learn that other aspects of your stay fell short of expectations. We regret any confusion or disappointment regarding breakfast pricing, and we understand your concerns about the room condition and the inconsistency with the key card access. Your comment about the desk and the door issue has been shared with our maintenance team for review and correction. We truly appreciate your feedback, as it helps us identify areas for improvement. We hope to have the opportunity to provide you with a better experience in the future. Warm regards, Vaishnavi Shinde Guest Experiences Manager

    Dear Mary, Thank you for taking the time to share your experience with us. We're glad to hear that our front desk team member made a positive impression — we’ll be sure to share your kind words. However, I’m sorry to learn that other … Show more

    Courtyard by Marriott Fishkill
    26 July 2025
  • Dawn

    Reviewed: 28 May 2024 · Stayed in May 2024

    Verified review
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  • Daniel

    Reviewed: 25 May 2024 · Stayed in April 2024

    Verified review
  • Curtis

    Reviewed: 4 April 2024 · Stayed in March 2024

    Verified review

    No complaints.

    Property response:

    Thankyou for your feedback

    Courtyard by Marriott Fishkill
    26 July 2025
  • Emily

    Reviewed: 28 December 2023 · Stayed in December 2023

    Verified review

    The staff seemed very helpful and friendly.

    The bathroom wasn’t very clean, and the hot tub was paved over.

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  • Kajohna

    Reviewed: 23 November 2023 · Stayed in October 2023

    Verified review

    I have been trying to get in touch with someone for 2 weeks because I was overcharged. I will never stay at a Marriott hotel again. The worst customer service ever.

  • Sira

    Reviewed: 25 October 2023 · Stayed in October 2023

    Verified review

    The bed was really comfortable and was the only thing exceptional about our stay.

    The hotel was seriously overpriced for what you get in return. There were 3 weddings happening that weekend so it was super noisy, the room had a weird cigaretty smell, the bathroom was not practical and the pool was not accessible and undergoing some renovations, which should have be mentioned somewhere. Very disappointing overall.

  • 7.0 Good
    Stephanie

    Reviewed: 10 October 2023 · Stayed in October 2023

    Verified review

    The room was very cozy and close proximity to main attractions.

    The pool was outdated and the breakfast was expensive.

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  • Berg

    Reviewed: 3 October 2023 · Stayed in September 2023

    Verified review
  • Arianna

    Reviewed: 27 September 2023 · Stayed in August 2023

    Verified review
  • Mariangela

    Reviewed: 10 September 2023 · Stayed in August 2023

    Verified review
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  • Bruno

    Reviewed: 29 August 2023 · Stayed in August 2023

    Verified review
  • Bhupinder

    Reviewed: 16 August 2023 · Stayed in August 2023

    Verified review
  • 7.0 Good
    Jamilla

    Reviewed: 14 August 2023 · Stayed in August 2023

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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