650 Aleka Loop, Kapaa, HI 96746, United States
#26 of 65 hotels in Kapaa
Guests' ChoiceBased on 179 hotel reviews
7.9Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
8.5
Value for money
7.1
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 21, 2025
Dawn
United StatesPool, hammocks, hottub, food, entertainment
Stayed in August 2025
Reviewed: July 30, 2025
Kerry
AustraliaThe check in experience was less than ideal. Pre paid the resort fees and they tried charging me again for them.
Great location
Stayed in July 2025
Reviewed: June 11, 2025
Pawinee
ThailandGot check in to the room in the corner which is loud from the performance in the back that day so I ask to live to different room
Love the pool but the breakfast is just ok nothing much.
Stayed in May 2025
Reviewed: June 10, 2025
Astrid
SwitzerlandFirst room was groundfloor (directly on public walkway) (they changed it based on my complaint) but am wondering why this room was given to a single traveler.
good parking, central location if you are doing both north and south of the island, nice pool areas/ direct view on ocean with comfy chairs and umbrellas
Stayed in June 2025
Reviewed: June 9, 2025
Linda
United StatesI had an oceanfront room. My friends had an ocean view room. OMG! What a difference! My room was huge with a huge balcony and gray view of the ocean. My friends in the oceanview room had a tiny cramped room with a balcony so small only one person could see the ocean when sitting out there and the two of them could barely fit out there at all with 2 small chairs and a small table. Plus most of their view was blocked by a volleyball net and people playing volleyball. If you don’t book an oceanfront room don’t waste your money here, stay some place else because you will be extremely disappointed! Everything else was great but their room was just awful for the price and flying so far. We flew from Florida l!
It was a good location on the beach and close to everything.
Stayed in June 2025
Reviewed: April 24, 2025
Mark
United StatesNothing
Great
Stayed in April 2025
Reviewed: March 21, 2025
David
United KingdomThere is a reef very close to the beach which made it very difficult to swim in the sea.
The room was huge and the view out across the ocean was fantastic. We often saw humpback whales breaching in the distance.
Stayed in February 2025
Reviewed: February 1, 2025
Mike
United StatesYour pool was freezing cold. Hardly anyone was in it. Certainly not me or my wife.
Everyone was super friendly and helpful. Complimentary bicycles, pool tables, etc. Were great.
Stayed in January 2025
Reviewed: January 23, 2025
Anvay
United StatesStaff, Value
Location, View
Stayed in December 2024
Reviewed: January 12, 2025
Haiwei
United StatesThe restroom is too small. The WiFi connection is so BAAAAAAD!
The room is large and it has a great sea view.
Stayed in January 2025
Reviewed: January 11, 2025
Stephanie
AustraliaBreakfast menu needs work. $21 for avocado toast that is 1/2 plate of salad is very disappointing.
Great location and pool was amazing
Stayed in January 2025
Reviewed: December 15, 2024
Jimmy
United Statesbeach access
vaulted ceilings was great
Stayed in December 2024
Reviewed: November 23, 2024
Mary
United StatesBeautiful sunrises, quiet accommodations, excellent amenities
Stayed in November 2024
Reviewed: November 8, 2024
Stephanie
United StatesThe air conditioner was extremely loud making it difficult to sleep at times. The bathroom floor was peeling and parts of the bathroom appeared dirty.
I liked the options for rentals such as bikes and beach chairs, the location was great, staff was so friendly and incredibly helpful. Kyle gave us great recommendations for places to see!
Stayed in November 2024
Reviewed: October 30, 2024
Yan
United StatesAs a guy sitting on the toilet was undesirable as my "stuff" touched the water. The beach view was at an angle and barely enough room for 2 people on the deck. I wouldn't waste the extra money. I felt like the cocktail drinks were made weak. The beach is not what I was expecting for a Beach hotel. Not really setup for beach swimming.
The staff were very nice and knowledgeable. The room was nice. The fish tacos were amazing at the beach bar restaurant. The room was nice and was cleaned daily.
Stayed in October 2024
Reviewed: October 17, 2024
Happy
United StatesThe fact that we arrived at 4pm and our room was still not ready. We waited an additional 45 minutes before the room was ready. We were also supposed to have a King bed but were assigned to a room with 2 queen beds instead. Also, the fact that we requested an upper level room months in advance and again 2 weeks prior only to be assigned a ground level room, and was told no rooms were available on an upper floor. The shower stall didn't look very clean and there was a brown mark on the front of the toilet seat (poop maybe?). I cleaned it off with rubbing alcohol.
The pool, hot tub and amenities, as well as the food ordered by the pool. Loved the view from the room and the cornhole. The hot tub was a nice size and very enjoyable.
Stayed in September 2024
Reviewed: October 7, 2024
Randall
United StatesDining was reservation only so no unplanned dinners. Power outage which is no big deal but the previous time also had an alarm issue. This seems to be common here. We missed our first night and were charged full price for it. That’s fine, this is a business but as this was a honeymoon and the delay was unavoidable and communicated in advance it would have been nice to have a little leeway for compassionate charging but ultimately not in their best interest as a business so we understand. This means profits come before customer care so deal with them accordingly is all
Friendly staff, clean, good location
Stayed in October 2024
Reviewed: September 24, 2024
Sen
United Kingdomrooms are a bit old, air con was very loud and always on full power. socket by the bed doesn’t work.
good pool and great location near the beach
Stayed in September 2024
Reviewed: September 13, 2024
Aleksandras
Lithuaniaalmost always all sunbeds were taken. no scales provided by hotel staff
Lovely concierge Nicky
Stayed in September 2024
Reviewed: July 13, 2024
Rena
United Statesbed was comfortable, great view
Stayed in July 2024
Reviewed: May 8, 2024
Paul
United StatesOverall the facility is a bit tired especially the guest rooms. The recent makeover was done on the cheap and it shows.
Early open cafe was a plus.
Stayed in May 2024
Reviewed: April 26, 2024
Christopher
United StatesThe balcony was a bit small, but nice view. The pool was a bit cool, probably because the weather was a little on the cool side but the hot tub was a nice temperature. The rain made walking around a bit slippery, but the sunshine warmed us up eventually.
We enjoyed the view of pool, courtyard gardens & ocean. The Tiki torches and firepit areas were delightful along with the live music every evening. There was plenty of seating around the pool and access to activities & a nice sidewalk along the beach. Overall very comfortable, clean, with good service and food.
Stayed in April 2024
Reviewed: April 18, 2024
Adriana
GermanyThe staff were generally not welcoming and not nice, talking on the phone and doing other things both during check in and check out. My pyjamas were nowhere to be found after housekeeping cleaned the room and nobody seemed to care, which I found very concerning. That things can disappear from the room without any consequence or acknowledgment from the hotel is very concerning- for any hotel, but especially for one charging crazy rates like this one
The location is good, on the beach and easy to drive on either side of the island. The room was nice and comfortable
Stayed in April 2024
Reviewed: March 9, 2024
Caroline
AustriaThey mixed up our luggage, our room door entrance system was broken, in generell a bit of a chaos. Due to the riff it is not possible to swim in the sea.
Nice pool area, located directly at the sea and good point to explore the island, big breakfast buffet available, you can borrow bycicles, nice hot tube.
Stayed in March 2024
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