Reviews of Courtyard Keene Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
75 Railroad Street, Keene, NH 03431, United States
#4 of 8 hotels in Keene
Guests' ChoiceReview Score
Based on 138 hotel reviews
8.4Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
9.3
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Facilities
8.3
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Staff
9.1
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Value for money
7.8
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Free Wifi
6.2
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Reviewed: June 29, 2025
Sandra
United States21 Reviews6 helpful votes7.0Good- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
For the price of 324.00 for one night, you would think it would offer better amenities and feel more high end. The amenities listed that there were ice machines on each floor, which was not true. There was only one on the fifth floor. There was no Hand lotion in the bathroom. It just felt like a basic hotel
Friendly staff and location
Stayed in June 2025
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Reviewed: April 15, 2025
Amanda
United States10 Reviews8.0“Comfortable stay, less hospitable check in staff”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Not the best check in experience I've had; the staff member seemed extremely unenthused to be there and gave minimal information about the building or the stay – I had to ask the elevator location to even get to the room. Room phone had no instructions on how to even call the front desk if we needed anything. It wasn't the quality of service I've experienced at other Courtyard locations.
Overall comfortable, great location, friendly check out staff.
Stayed in January 2025
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Reviewed: March 20, 2025
Daniel
United States4 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
There's nothing I don't like about the place it's perfect
It's the only Hotel I stay at when traveling to that area
Stayed in March 2025
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Reviewed: February 3, 2025
Laurie
United States1 review8.0“Clean modern hotel with nice amenities.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Clean, Starbucks coffee and walkable to downtown Keene.
Stayed in February 2025
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Reviewed: February 3, 2025
Daniel
United States4 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
They just needs more parking it's been that way for a long time
Being from the area to good location all right beginning of Main Street
Stayed in February 2025
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Reviewed: January 20, 2025
Tanya
United States11 Reviews2 helpful votes7.0“We relaxed had an enjoyable time sitting in the room chatting. Chilling in pool unavailable.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
We reserved this room because it’s a beautiful place with a pool I mean it’s New England in the winter so you want to be able to use a warm indoor pool to relax, however the pool was cold we were told when we inquired about the pool that it was warm but they are waiting on a big part (we found this out when we went to check out the pool). Very disappointed with staff claiming it was warm when it clearly was not I put my hands in the cold water to determine the temperature. They should be honest there is pool heater is not working, and it should be stated the heated pool is not working. Very disappointed I feel that emails at least should be sent out to let everyone who is staying know that an amenity is unavailable
Loved the room and location staff was friendly and helpful
Stayed in January 2025
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Reviewed: January 7, 2025
Mary
United States5 Reviews3 helpful votes9.0“Comfortable, convenient and enjoyable overnight stay while attending an event in Keene.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Parking situation is not great-can be a rather long walk with luggage, but at least it’s free.
Clean and comfortable. Convenient to Colonial Theater venue where we attended a concert. Bartender was excellent-very friendly and attentive and seemed like he truly enjoyed interacting with his customers.
Stayed in December 2024
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Reviewed: November 25, 2024
Sarah
United States20 Reviews6 helpful votes8.0“Great, walkable downtown location!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The bathroom tub is tired. Although clean (I’m assuming) the non-stick bottom of the tub is so discolored it does not look clean. It’s rather unsightly. Grimy looking. Definitely needs an upgrade!
Great location. Friendly front desk staff. Very comfortable beds.
Stayed in November 2024
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Reviewed: November 22, 2024
Jen
United States14 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
Parking, not enough and given the area would recommend some better options
LOVE the location and the the staff and hotel is wonderful.
Stayed in November 2024
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Reviewed: November 6, 2024
Buryldean
United States5 Reviews1 helpful vote7.0“Great staff”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The tv was in an odd spot and the blanket on the bed looked as though a dog had chewed the corner of it….
The location was great as well as the staff.
Stayed in November 2024
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Reviewed: October 26, 2024
Joan
United States1 review1 helpful vote8.0“We like staying there a lot. Wish the bed wa lower and wish breakfast was included.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
THE BED WAS TOO HIGH. !!!! IT’S A BED WITH BOX SPRING MATTRESS ON A PLATFORM. I’M SHORT (5’1”) and HAD TO USE THE STOOL IN THE ROOM TO GET ONTO THE BED. NOT IDEAL, ESPECIALLY DURING THE NIGHT.
Love that it’s within walking distance of downtown .
Stayed in October 2024
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Reviewed: October 10, 2024
Abraham
United States4 Reviews2 helpful votes7.0“Good location with moderate price .”- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Room was near the elevators and a repeated noise was heard each time it was in use . Also some fan or blower system was heard throughout the room
Close to downtown Keene and friendly staff.
Stayed in October 2024
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Reviewed: September 3, 2024
Rhonda
United States5 Reviews1 helpful vote8.0“Would Stay Again”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Room was a little dusty, the a/c was loud and would wake me when it kicked on, and I wish the pool was bigger.
Within walking distance to restaurants and shops-including Art for Life Tattoos (which I also highly recommend). Little store and bar in lobby were convenient. Room got nice and dark and bed very comfy.
Stayed in September 2024
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Reviewed: August 29, 2024
Jen
United States14 Reviews1 helpful vote8.0“Great Stay would reeturn”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
Bed was not comfortable Parking was not convienent Could have had free coffee
Location to downtown was good, however, the parking lot leaves something to be desired. The staff and facilities were excellent, bartender, and Starbucks worker were excellent.
Stayed in August 2024
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Reviewed: August 5, 2024
Butler
United States4 Reviews8.0“Great stay. A little unnerving when reception couldn't find my booking. LOVE the location.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
Booking.com had me in the system with my last name first, so the hotel couldn't find me. PLEASE REMEDY THIS!
Didn't eat the breakfast. Liked the access to downtown Keene
Stayed in July 2024
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Reviewed: July 1, 2024
Beverly
United States1 review8.0“Very good. Easy access to shops and restaurants”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
- • Submitted from a mobile device
Our refrigerator froze all the food we put in it
Stayed in June 2024
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Reviewed: June 7, 2024
Janet
United States11 Reviews9.0“Pleasant and short easy walk to town.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
See above
Convenient, comfortable, pleasant staff and free parking. Price was quite costly, but close to comparable with other nearby accommodations and captive audience given local college graduation.
Stayed in May 2024
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Reviewed: May 21, 2024
S
United States1 review9.0“Excellent place to stay.”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Parking could be better.
Modern, stylish, convenient & clean.
Stayed in May 2024
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Reviewed: May 6, 2024
Amy
United States8 Reviews7.0“We stayed for a college graduation. The location was perfect and the stafff friendly. Th room was dark even with all”- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Sofa pull out very uncomfortable, no breakfast included, poor lighting in the rooms.
Location
Stayed in May 2024
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Reviewed: April 13, 2024
Jack
United States2 Reviews7.0“Better than avarage”- • Business trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast started late bc of staff shortage
Price , breakfast was delicious
Stayed in April 2024
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Reviewed: March 7, 2024
Maria
United States3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Room was extremely hot
Location is perfect. Close to everything. Clean and friendly staff
Stayed in March 2024
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Reviewed: February 12, 2024
Philip
United States6 Reviews7.0“ok hotel. nothing exceptional”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
parking; bathroom could have been cleaner and had better lighting
convenient
Stayed in February 2024
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Reviewed: February 5, 2024
Margo
United States4 Reviews8.0“It could have been better but it was good enough.”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Parking was hard to understand at first. We had the breakfast package and while the staff was kind, they weren’t helpful figuring out the breakfast package because they didn’t know what it was. The king sized bed was pretty hard.
Kelsey at the front desk was absolutely amazing. The room had enough space for 2 adults, a child and all our stuff for a weekend. The pool was a great size for a few kids at a time.
Stayed in February 2024
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Reviewed: December 29, 2023
John
United States21 Reviews1 helpful vote9.0“Pleasant- accommodating”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Only make up the room if you stay 3 days.
Clean. Pleasant staff.
Stayed in December 2023
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