74895 Frank Sinatra Drive, Palm Desert, CA 92211, United States
#17 of 48 hotels in Palm Desert
Guests' ChoiceBased on 365 hotel reviews
8.5Cleanliness
9.1
Comfort
8.9
Location
9.1
Facilities
8.7
Staff
9.1
Value for money
8.6
Free Wifi
7.9
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End of dialog contentReviewed: August 27, 2025
Ember
United StatesKept seeing ants around the sink area
Room was a nice size with a balcony
Stayed in August 2025
Reviewed: June 25, 2025
John
United StatesMany broken USB outlets, many loose AC outlets. Currently no in-house restaurant.
Staff was excellent. Comfortable bed in a quiet room with lots of pillows. Curtains closed all the way.
Stayed in June 2025
Reviewed: June 9, 2025
Lorraine
United StatesNo luggage carts so had to make 2 trips on entry and departure. No hair dryer was a minor inconvenience. Had to get extra keys because the first 2 did not work
Pet friendly. Safe walking around the area. Updated decor
Stayed in June 2025
Reviewed: May 24, 2025
Michele
United StatesThe room was fine, but why don't you have adequate lighting in your rooms - they are so dark and depressing? The shower was walk-in so that worked, but there was no hook on the door for a wet towel. I was told by the owner quite awhile ago that they were going to update the rooms. I've been staying there 3-4 times a year for the last two years and I don't see any updating.
Hi. I am usually given a handicapped accessible room, but this time I wasn't. I made the room work. The young man at the front desk was so helpful and friendly and the attendant who helped with my suitcase was helpful, but didn't say a word. I love the breakfast! I love the location! I love the hotel, with the exception of how dark the rooms are. Last week I was in a different city and stayed at the Fairfield Inn and it was a disaster. Your hotel has so much to offer, but it's way past time for the rooms to be updated!
Stayed in May 2025
Reviewed: May 5, 2025
Ed
United StatesThe fan in the shower area was very loud but not enough to spoil the stay....the shower head was older and partially plugged up causing it to spray in odd directions....
The room was very clean. The bed was comfortable and had the great Marriott pillows I am very happy sleeping on. There was coffee available in the lobby with plenty of flavorings and other additives. The staff were all very friendly and helpful.
Stayed in May 2025
Reviewed: May 3, 2025
Robert
United StatesGreat location.
Clean and comforable.
Stayed in May 2025
Reviewed: April 17, 2025
Nancy
United StatesHeating/Air conditioning unit placed UNDER the fridge/desk area. Couldn't read the verbiage on the switches; didn't work no matter what I did. This was really frustrating, because I came in fairly late and didn't want to ask for maintenance or move rooms. So I just opened the slider door to outside and left it open. Street noise was a little noisy but the least of my worries. Balcony was a nice place to get a breath of fresh air. Ad indicated that I could buy a meal ticket but that was never offered. Only thing available was the Bistro (although they were very nice and the quick sandwich was delicious)
Warm swimming pool - WOW! Great!somewhat open during hours that worked Clean facilities. Bathroom spacious. Very comfortable. Balcony was nice
Stayed in April 2025
Reviewed: April 14, 2025
Terry
United StatesA bit noisy from the street outside.
Stayed in April 2025
Reviewed: February 12, 2025
Susan
United StatesWould like to see a full service restaurant in the Bistro, lighting in the bathroom was bot sufficient for older people
Location, updated room, great bar
Stayed in February 2025
Reviewed: January 23, 2025
Lisa
United StatesPerfect location to visit the whole valley and towns from Palm Sorings through La Quinta
Stayed in January 2025
Reviewed: December 31, 2024
Michael
United StatesNo Comments
The Breakfast was good and the dinner also
Stayed in December 2024
Reviewed: December 28, 2024
Roger
United StatesThe decor in the living room area of the suite is a little odd and uninviting. Could use a bit of a makeover to make it a warm and enjoyable space.
Big suite was comfortable.
Stayed in December 2024
Reviewed: November 26, 2024
Michele
United StatesI’d like an overhead light in the room and a makeup mirror.
Exceptional staff, large handicapped accessible room, great breakfast choices - perfect!
Stayed in November 2024
Reviewed: November 6, 2024
Robert
United StatesNothing
Christina is always cheerful as she checks us in. And the Bistro staff is always efficient and the food is really good.
Stayed in October 2024
Reviewed: October 18, 2024
Claudia
United StatesNA
Near everything
Stayed in October 2024
Reviewed: October 8, 2024
Michele
United StatesThe lighting in the room and bathroom is awful - too dark!
The staff, the accessible room, and the reliability.
Stayed in September 2024
Reviewed: October 5, 2024
Randolph
United StatesCouldn't stay longer...
Was there for a concert.....PERFECT......NO COMPLAINTS
Stayed in September 2024
Reviewed: October 5, 2024
Richard
United KingdomExtremely helpful staff, sourced a wheelchair for my wife after she had had a fall earlier. Flatbread pizza
Stayed in September 2024
Reviewed: September 22, 2024
Guillermo
United StatesN/A
Breakfast was awesome, and service was exceptional. Staff was very professional.
Stayed in September 2024
Reviewed: September 22, 2024
Natalie
United StatesNo breakfast was offered. The pool area was just okay.
We liked that the venue we were going to was close.
Stayed in August 2024
Reviewed: September 19, 2024
Warren
United StatesStaff were efficient, friendly. We were very well assisted with a problem with our TV. The room was comfortable with lovely views over the mountains.
Stayed in September 2024
Reviewed: September 12, 2024
Abraham
United StatesMicrowave would have been great
Everything was great. Bed was comfortable
Stayed in September 2024
Reviewed: September 9, 2024
James
United StatesN/A
Friendly and helpful staff.
Stayed in September 2024
Reviewed: September 9, 2024
Geraldiine
United StatesLocation
Stayed in September 2024
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