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Stayed in April 2024

This is a very dated property, desperately in need of an update or remodel- and throughout our stay there were housekeeping trolleys clogging the hallway.

Bed was comfortable location great, great bar!

Stayed in April 2024

Breakfast was average. Terrible coffee! The cushions on the couch did not fit well and did not look clean.

The room was very spacious with a comfortable bed.

Stayed in January 2024

This is an older hotel. It probably could use a refurbishment. But it is kept well. The real problem is the elevator is very far from the front entrance. Of course you can drive to the rear of the building near the elevator to unload your car but the luggage carts are in the front. So either way your walking a very long hallway. It could really use at least one other elevator near the front.

Both people working the front desk that I talked with were very nice, bright, cheerful, and helpful. As they form the first impression of the hotel this is very important. The room was clean and comfortable albeit a little dated. I had a room with a small balcony overlooking the interior courtyard and pool. Very nice. When you travel often you can tell when things are being done well or not. My impression is that this hotel has staff that care.

Stayed in November 2023

Needs update. Halls long and on the darkish side. Breakfast not free. Bathroom dard with the red wall. Compared to stays in marriott courtyard Dearborn, and Hamptin inns in new Paltz NY and Quakertown PA, total let town. Also before 830 am cleaning crew knocked to see if they could clean room. Seriously???? Finally. MARKET was half empty. Tough to find a snack. Would not stay again.

Bed wS confirtable

Stayed in November 2023

The room was outdated and the rugs were old. There was an unpleasant smell when I first entered the room. Also, there was an inconspicuous alarm clock, that looked like an extra outlet on the night table that went off at 5:30 am. The next morning, the line was so long to get a cup of coffee that I just left and went to a Starbucks.

The location was easy for me to get into downtown Richmond. The beds were extremely comfortable.

Stayed in October 2023

Bed was too soft . Too noisy by our room close to the housekeepers room/ laundry , shower had low water pressure .

It was close to where we needed to be. University of Richmond . Wish I known there was a special rate so feel I overpaid .

Stayed in October 2023

Just had coffee

Stayed in August 2023

Water for the shower at night wasn't very hot.

Just had coffee and Danish. Very good.

Stayed in August 2023

Wouls have enjoyed free xoffee other than the keirig in the am. My husband bought Starbucks

We dis not eat breakfast at the hotel but there was plenty near by. Location was great as well.

Stayed in July 2023

Feels a bit dated. The air conditioning was a bit temperamental.

Very friendly staff, quiet at night, good location, on site Starbucks.

Stayed in July 2023

No breakfast included or complimentary coffee (except in room brewer).

Located near Richmond University. Plenty of parking. Nice staff

Stayed in July 2023

The room was a bit on the pricey end.

The staff were very friendly. Clean rooms and comfortable bedding.

Stayed in June 2023

Not enough linen

It was cool!!

Stayed in March 2023

There was an ant problem in the bathroom. I let the front desk know and they took care of it

Perfect location for me to visit my son at the University of Richmond

Stayed in April 2023

Rooms need to be redone. Remote was not cleaned. Sheets looked like they had gone through the washer one too many times. Mediocre because of all this.

Staff was very nice. Outside has been redone is clean and well maintained.

Stayed in February 2023

The "Bistro" says limited but claims to offer Breakfast, Lunch, and Dinner. It's the same options you get at a free breakfast at other hotels but not included. If you're looking for a hotel with a gym, this Is not it. The free weights are about 7 sets of dumbbell weights ranging from 5 to 45, and some of them only have one. One bench. The gym room was smaller than our small hotel room.

Room was a decent size for a one night stay, nice balcony and in a nice area. Everything you could need is on Broad St.

Stayed in January 2023

tv in room needs to be updated to better resolution and internet ready so you can go to any internet app and access your account. options restricted to just a few.

location, pool, bistro, nice people

Stayed in August 2022

The tub was a little dirty and the drain nexts to be cleaned, the water was backing up.

The facility was cleaned and hospitality was great!

Stayed in July 2022

Location was great for our purposes. No more than a 15 min drive to all our intown activities. The pool and inner courtyard looked wonderful. Next time I will bring my swimsuit.

Stayed in July 2022

2 night reservations for different rooms had to be adjusted to the same room.

Stayed in April 2022

The facility and pool was kind of dirty and we didn't want to use.

Room was comfortable.

Stayed in September 2021

The price I was charged was more than what I was told

Stayed in October 2021

Just the Bistro; they could have had more help. Also they were all out of Breakfast. It was only 8:30a.m.

There was nothing to order....

Stayed in September 2021