80 Norteast Loop 410, San Antonio, TX 78216, United States of America
#157 of 319 hotels in San Antonio
Guests' ChoiceBased on 59 hotel reviews
7.8Cleanliness
8.4
Comfort
8.3
Location
8.9
Facilities
7.8
Staff
8.3
Value for money
7.7
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: March 4, 2024
Charles-lanell
United States of AmericaNothing
Location and price
Stayed in March 2024
Reviewed: October 18, 2023
Kenneth
United States of AmericaEverything was nice.
No.
Stayed in October 2023
Reviewed: June 19, 2023
Kenneth
United States of AmericaLocation, staff, confront.
Stayed in June 2023
Reviewed: May 22, 2023
Kelsi
United States of Americanice property, perfect for what i needed
Stayed in May 2023
Reviewed: April 17, 2023
Kenneth
United States of AmericaN/A
Both were great.
Stayed in April 2023
Reviewed: February 1, 2023
Lynda
United States of Americapool water was cold and the air conditioning was on in the pool area making it too cold for the kids to swim!
everyone was nice property was clean rented at your hotel because of the indoor pool!
Stayed in January 2023
Reviewed: October 13, 2022
Terri
United States of Americaentrance access vs parking
the balcony
Stayed in October 2022
Reviewed: June 27, 2022
Krystephor
United States of Americano complaints
cool property
Stayed in June 2022
Reviewed: July 19, 2021
Gregg
United States of AmericaFront desk clerk was polite but unhelpful
Stayed in July 2021
Reviewed: April 26, 2024
Miguel
United States of Americadefinitely in need of repairs, very outdated, patio doors stuck in both rooms we stayed in, restroom locks not working, frig door stuck in one room, ac units noisy, tvs outdated, satellite tv with very limited channels no options for interactive tv or movie rentals, doors hard to open, musty smell in rooms. ice machines dirty, smell like bar at closing time, need of paint in common areas, carpet worn torn. Last two stays with Marriott have been subpar.
Stayed in April 2024
Reviewed: April 1, 2024
Kenneth
United States of AmericaStaff, lady at front desk.
Location.
Stayed in March 2024
Reviewed: July 18, 2023
Shelante
United States of AmericaNo complaints at all.
Location, cleanliness, privacy and balcony.
Stayed in July 2023
Reviewed: March 23, 2023
Andy
United States of Americaold property dirty there 3 nights and did not clean my room staff member yelled at me rude staff
location
Stayed in March 2023
Reviewed: January 2, 2023
Elisa
United States of Americathe AC was not working well
clean
Stayed in January 2023
Reviewed: September 4, 2022
Samantha
United States of AmericaKids running around the entire hallway yelling and screaming being loud at 7 in the morning. I paid for a kind executive suite with a sofa bed and got a regular king size room. Overall would not stay again.
The staff was nice
Stayed in September 2022
Reviewed: August 28, 2022
Corina
United States of Americaonly 1 elevator
cafe, indoor pool and gym, the front desk staff Maggie 💜
Stayed in August 2022
Reviewed: July 24, 2022
Daniel
United States of Americaclean
clean
Stayed in July 2022
Reviewed: April 29, 2022
Betsy
United States of AmericaI was disappointed that staff, who were courteous and generally helpful, did not follow through further on a specific request to check a drainpipe for a lost necklace of great sentimental and other value - They never contacted me about this request, which was made in writing after a discussion with the manager.
The hotel was comfortable and clean.
Stayed in April 2022
Reviewed: March 23, 2022
Jose
United States of Americaphone was not working shower was leaking tile was coming off by the tub
the location
Stayed in March 2022
Reviewed: March 21, 2022
John
United States of AmericaThe fact that more room was not available that I book and was giving a handicap room
Good
Stayed in March 2022
Reviewed: January 24, 2022
Tamika
United States of AmericaThe big roach, the spider and the tub leaked.
The staff was nice.
Stayed in January 2022
Reviewed: December 3, 2021
Joseph
United States of AmericaGood location. Great places to eat within walking distance.
Stayed in November 2021
Reviewed: October 10, 2021
Lynn
United States of AmericaThe unprofessional staff and the racist interaction with the staff
I arrived late my two day reservation was canceled. The staff member and manager handled the check in as if they didn't want me on the property. I was told to write my number down on a piece of paper, when I asked if my information was in the system because I was a member I got a blank stare by both staff members. Finally I was told they would check to see if there any available rooms because they had some cancelations and I would need to wait outside and they would call me. The call never happened... the staff member refused the hand me drivers license and credit card but would rather place on the counter. The subtle hints of racism the I experienced at this hotel makes me wonder how many other people have been treated this way
Stayed in October 2021
Reviewed: April 20, 2024
Grant
United States of AmericaThere are no comments available for this review
Stayed in April 2024
Showing 1 - 25
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