Most of the staff were friendly and excellent. One staff member was very dismissive and cold to me when I tried to discuss a concern. Policy is to lock over $450 in case of room charges or damage, which wasn't advised upfront. This is very high in my experience and caused difficulties for me as an international traveller. This is picky, but I really didn't like that the room only had paper cups, given the cost of the room. Also didn't like that the room service we treated ourselves to on the first night came in cardboard containers in a paper bag with plastic cutlery.

I paid extra for the lake view and they were stunning. Honestly, the best part of the hotel stay was being able to watch the seaplanes land and the boats do their thing. Rooms were comfortable and clean. TV was huge with good channel selection. Great location for downtown attractions.

Stayed in August 2025

The "oversize" parking only mean "taller" vehicles. Payin $50 to park in a sardine can is a nightmare! DO NOT BRING A PICKUP OR FULL SIZE SUV! I like that the garage was secure, but it takes an 85 point turn to park and leave/enter the garage. Other than the overpriced tight parking I am very happy with this place.

Great location near the water. Hostoric information all over. Very pleasant efficient staff. Clean rooms and facilities.

Stayed in July 2025

Low water pressure of shower

Decent room size. Water and ice available near room. Laundry coin operated in building also. Gym available

Stayed in May 2025

I wish the quality of the products (e.g., burger and its bread) was better for a Courtyard hotel but I guess it's a matter a balancing the budget and the cost of the dishes was very reasonable. But that's not a deal breaker and the atmosphere wins anyway.

Great location on Lake Union. Very nice and friendly staff at the front desk and the restaurant/bar. Nice amenities. Spacious rooms. Very clean. The restaurant staff and the general atmosphere are excellent, both familial and professional, where you can gather with friends after a working day or open your laptop and work undisturbed. I will go again!

Stayed in April 2025

Parking was a bit expensive, windows were a bit dirty so the view wasn't a nice as it could have been.

Location was great, and fairly easy to get to. Walking distance from a lot of attractions in Seattle. Room was quiet and had a lovely view.

Stayed in May 2025

Appreciate the commitment to service- when I arrived my room had an external light shining into it, and they shifted me to a room away from the light as soon as I asked.

Stayed in March 2025

restaurant food was mediocre at best, but service was fast and friendly. decor is clearly aimed to young male software engineers— not enough light in room to apply makeup and no makeup mirror:)

Location was great. free parking across the street at night. nice views. great staff

Stayed in February 2025

They charge extra for everything: parking, water, WIFI, breakfast. Too expensive in the end.

beautiful place

Stayed in December 2024

Smaller TV

Location

Stayed in December 2024

The smell of the room and pillows

Location

Stayed in December 2024

You have to pay $40 for parking if you have a car. There was a party going on when I checked in during the afternoon and they blocked the entry way even though there were signs saying not to. There appeared to be staffs outside assisting with luggage but no one said anything.

Stayed in October 2024

I appreciate hotels that have glass drinking glasses, and a complimentary bottle of water

Great hotel in nice location. Wonderful view of Lake Union.

Stayed in September 2024

More expensive than other properties around the area.

Location and felt comfortable.

Stayed in September 2024

No outdoor areas to sit and have a drink/coffee. No pool. Lots of construction happening very close by.

The courtyard is a good hotel -- nothing fancy, but it was clean and comfortable. I wish there had been an outdoor patio/courtyard for guests, and I also wish they had a pool, but it is right across from Lake Union where you can watch people swimming and paddleboarding. You can walk or run the Lake Union trail, or take a decent walk to downtown and/or Seattle center. It's a great location if you don't mind some decent walks. The neighborhood was better than expected even with all the construction, and the staff were very friendly and accommodating.

Stayed in July 2024

The adjoining door and hearing the people next to us auguring loudly at 5am in the morning. Not much rest after having a late night from going to a concert.

The beds were comfortable and the room was clean.

Stayed in July 2024

Not much food choices

It was located near the lake and felt safe

Stayed in July 2024

The parking charge

It’s modern, clean and in a perfect location.

Stayed in July 2024

sofa smells like sweat and homeless people. and it says breakfast included but turns out you still have to pay for it.

nice room and comfy bed, excellent views and service.

Stayed in July 2024

The room is nice and clean.

Stayed in June 2024

Wish there was free breakfast

Spacious room and pleasant staff

Stayed in June 2024

very noisy refrigerator

location

Stayed in June 2024

Primarily the cost, but I'm putting that down mainly to Seattle being a bit more expensive. Also, amenities would go a long way.

Staff and cleanliness were top notch. We had some problems with the pillowcases on check in but housekeeping rectified it immediately.

Stayed in May 2024

Hidden charges like occupancy tax, parking tax and tourism fee. Besides county tax there are two extra taxes for newly $25 per day to add on, plus Parking fee $40 a day is already too expensive and another parking tax for $9.90 ! I think it’s too outrageous and expensive to stay at this hotel.

Bed was comfortable, location was ok Breakfast was nice but wish it can be like buffet style so we didn’t have to wait .

Stayed in April 2024

The only thing I noticed was the cover to the key card sensor popped off and was on the floor when we were leaving to check out. But other than that we had a good one night stay.

The distance from the hotel to attractions was a good walking distance. The room was clean and beds were comfortable.

Stayed in March 2024