4300 West Empire Place, Sioux Falls, SD 57106, United States of America
#34 of 59 hotels in Sioux Falls
Guests' ChoiceBased on 179 hotel reviews
7.7Cleanliness
8.6
Comfort
8.5
Location
8.5
Facilities
8.2
Staff
8.5
Value for money
7.7
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End of dialog contentReviewed: December 13, 2022
Stanna
United States of AmericaLack of breakfast
Hospitality, beds, pillows, shower, showerhead
Stayed in December 2022
Reviewed: October 2, 2022
Michelle
United States of Americano signage, still under construction, advertise breakfast with stay. They had NO breakfast & so they offered us breakfast at hotel next door who was a sister hotel & wasn’t very good which we had to walk over to.
it was clean
Stayed in September 2022
Reviewed: September 2, 2022
Belinda
United States of Americano signage outside. difficult to find. directions not correct.
no breakfast
Stayed in August 2022
Reviewed: August 26, 2022
Steven
United States of Americaclean
Stayed in August 2022
Reviewed: August 23, 2022
Deb
United States of AmericaThe staff was very helpful and friendly. The building was being worked on. The facility looked actually closed. The whirlpool was very substandard. The worst courtyard facilities I ever stayed in.
The staff was very helpful and friendly.
Stayed in August 2022
Reviewed: August 20, 2022
Matt
United States of AmericaThey were doing construction on the outside of the hotel. It really didn't affect me but I'm sure some people were a little put out. This had obviously been going on for awhile and would have been nice to be informed when booking. Bistro and bar were closed and once again, it would have been nice to have been informed while booking.I enjoyed it!
Staff and the room were excellent!
Stayed in August 2022
Reviewed: August 18, 2022
Henry
United States of AmericaThat breakfast was not provided.
Great location and staff was nice.
Stayed in August 2022
Reviewed: August 12, 2022
Thomas
United States of AmericaI didn't like the false advertising stating a free breakfast, then after I pay, you wont refund my money. I even asked for a discounted rate. None was offered, so I left for another hotel
Stayed in August 2022
Reviewed: August 1, 2022
Ronald
United States of AmericaHotel was fine, no breakfast as advertised and included with price. we picked this hotel because of on-site bar & food but that was also closed.
Stayed in July 2022
Reviewed: June 27, 2022
Kate
United States of AmericaThe showers was gross. Had mildew. Also said breakfast included which wasn't true. They don't do any breakfast.
Decent room. It was nice
Stayed in June 2022
Reviewed: May 26, 2022
Cathy
United States of AmericaDo hotels not come in and freshen up the rooms each day? Not sure if this practice has been eliminated due to worker shortages? Our room was not touched during our stay. Other than this and the miscommunication about breakfast, it was a pleasant stay.
Due to staff shortage, there was no breakfast available. However, booking.com advertised that breakfast was included in the price of the room. After checking with the hotel, that was not the case. If breakfast was available, it would have been at an extra cost. The hotel confirmed that breakfast was never included in the price of the room. False advertising by someone. That was one of the factors that we considered when selecting this hotel.
Stayed in May 2022
Reviewed: March 2, 2022
Kaylene
United States of AmericaAdvertise what you have, not what you want travelers to think you have. Our room was VERY small and did not have a tub/shower combination.
On our reservation it said breakfast was included. There was no breakfast and no coffee.
Stayed in February 2022
Reviewed: February 7, 2022
Bonnie
United States of AmericaCleaner room, person doing the breakfast needs some train in hospitality. He was very rude. Towel rack feel off the wall, dead bugs on the floor, long black hair all over the shower before we even used it and dried toothpaste on the back of the sink. I was being charged twice for the room.
Right off the interstate
Stayed in February 2022
Reviewed: January 24, 2022
Mike
United States of AmericaBeautiful room, lovely staff
Stayed in January 2022
Reviewed: October 31, 2021
Steven
United States of AmericaNo breakfast included, disappointing. Especially for the price point.
Everything
Stayed in October 2021
Reviewed: October 31, 2021
Rick
United States of AmericaThe guy at the front desk
Stayed in October 2021
Reviewed: October 28, 2021
Adrian
United States of AmericaFree newspaper
No breakfast free coffee
Stayed in October 2021
Reviewed: October 25, 2021
Sharon
United States of AmericaDidn’t eat breakfast
Stayed in September 2021
Reviewed: October 25, 2021
Rolanda
United States of AmericaThe hot tub wasn't working again and not much of a selection for our free breakfast included with our room. My breakfast sandwich was cold.
The room was comfortable
Stayed in October 2021
Reviewed: October 3, 2021
Norton
United States of AmericaNothing
Room size
Stayed in October 2021
Reviewed: September 15, 2021
Hans
United States of AmericaBreakfast was not included in room. Not even a coffee machine in the lobby. Ice machines broken on two floors. Small size of our room,
Location
Stayed in August 2021
Reviewed: September 5, 2021
Jones
United States of AmericaVery clean!!
Stayed in September 2021
Reviewed: August 11, 2021
Robert
United States of AmericaIncluded breakfast was almost nonexistent. One overworked staff member was responsible for it and had nothing but a very limited selection of muffins, bagels, cream cheese, jelly, juice, and coffee. For the extra money we paid to have breakfast included we could have easily got something better at a local restaurant. Also, bathrooms could have been cleaner.
Staff was friendly, room was well-appointed and comfortable.
Stayed in July 2021
Reviewed: July 3, 2021
Karthik
United States of AmericaThey say breakfast is included in the price but it is not. The key cards did not work
Great location and clean room
Stayed in July 2021
Reviewed: July 2, 2021
Dr
United States of AmericaN/A
Coffee was from the internal Starbucks.
Stayed in July 2021
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