Staff was rude and unhelpful

Room was comfortable

Stayed in May 2025

Booking through a third party with this property is a BIG INCONVENIENCE! Be aware.

The staff were as helpful as they could’ve been! Room was cleaned, I stayed on the 9th floor, the hotel was clean and very quiet!

Stayed in January 2025

I was not a fan of having the water glasses in the room face down on top of ice bucket tray. patrons will be putting their mouths on the rims of glasses to drink from. The over the shower vent had a heavy layer of dust.

location was great. did not have breakfast there.

Stayed in November 2024

They had me move from one room to amother without informing me - they misplaced some of my belongings- was never found - was not able to reach manager p trying to get compensation for my lost items

Stayed in May 2024

Hotel pillows were terrible, found multiple (like a lot) of long dark, not my hair on the towels.

Location was decent, easy on/off from highway, not far from things to do in the evening.

Stayed in August 2023

Some of the hotel is a bit worn (elevators, things like that). The hotel room was mostly clean, but there were some spots that weren't totally clean (bathroom was only so-so). It wasn't terrible, but it wasn't perfect. Food offerings were wildly expensive, even for a hotel.

Convenient location. The staff was very friendly. The hotel was a good value for the money paid, as well. Nice lobby area, obviously recently updated. Wifi was surprisingly good - much better than most hotels I've been at. Beds were comfortable, and the furnishings inside the room were all in good shape.

Stayed in August 2023

The parking garage was close to the hotel but we needed to go back to our car at night and walking out of the hotel around the corner was intimidating. T

The staff was very helpful and friendly. The location was prefect for our needs. The room was clean.

Stayed in April 2023

Rooms were tight in the doorway, bathroom and sink area… yet tons of empty space near windows? for 3 people using bathroom, shower and sink it got tight and crowded

The staff was the friendliest staff I have come across in a long time traveling.

Stayed in April 2023

Bed was a little hard but it was descent

The staff was awesome and the room was great

Stayed in January 2023

Everything else...the booking.com website said it had valet, a pool, and a courtyard with a fire pit...non of that was true...I will be complaining via the website very soon

The staff

Stayed in August 2025

Arrived to be told they gave my room away. I’m receiving this email asking for my review BUT was told they had no contact info to notify me that I wasn’t going to be staying there. No compensation offered for the inconvenience of not being downtown.

Nothing.

Stayed in April 2025

See above The food was good but very overpriced! The server was very nice. Parking was 16.50 Also tub surface very slippery and no mat or grab rails, very dangerous.

Very dirty with construction going on, should be closed during construction. Hallways smelled like marijuana. Staff at desk not to friendly. I asked for a complimentary bottle of water and they said, " the gift bags are not for "regular" members.

Stayed in April 2025

I did not get to stay at the hotel. I arrived after a 2 hour drive only to be told that the hotel was over booked and I was sent to another hotel that they said was 7 minutes away. The other hotel was actually 15 minutes from my event and was dirty and nasty.

N/A

Stayed in April 2025

Nothing

Everything

Stayed in March 2025

Nothing

Everything

Stayed in March 2025

Everything was dated and the room was pretty dark – not a cheery or welcoming place – but I was thankful that the room was clean and the bed comfortable. Just slept there.

The bed was comfortable and climate control fine.

Stayed in March 2025

The room was not clean, I found a contact lens on the bedside table, someone else’s hair in the bathroom sink and there was no complimentary water or coffee and breakfast in the morning.

It was a convenient location.

Stayed in January 2025

The staff were outstanding. Very helpful and nice. The food available in the bar area saved me. I arrived late and had not eaten dinner.

Stayed in November 2024

We were in a dangerous area

Nothing

Stayed in October 2024

There was a slight issue with the parking. We were directed to park on the second floor or higher of the garage. However after we parked on the second floor, we found that the elevator was not working. This was a hardship for my companion who uses a cane and has mobility concerns (Parkinson's) I brought this to the attention of the desk staff (Antonio) and he made it possible for us to park on on the first level in a handicapped space. That was a big relief! The second morning I realized that the car was on the second floor (from the previous evening). I do not drive so one of the staff members (Kamieka?) offered to come with me and brought the car to the front entrance of the hotel. Great help from the staff !!

Breakfast: It was very good! We had some breakfast from Bistro each of the mornings we were there. The staff was pleasant, efficient, and reliable. It was also a good value - Overall: The staff was totally AWESOME! always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways etc. The room was EXCELLENT! It had plenty of room for my companion to be comfortable with his limited mobility. When we ate in our room the table with wheels was helpful to move it to where he was comfortable. The adaptive bathroom was a wonderful! He felt very secure taking a shower due to the bars he could gold onto. There was ample room in the bathroom for him to move around in getting out of the tub. We also appreciated the quality of the towels and the amount we had in our room. The bed was lovely and the TV was great!

Stayed in July 2024

Refrigerator, Microwave, Iron, coffee maker and cable TV. Comfortable bed and pillows. Walking distance to local restaurants. I would have given it a 10 if it included free parking. :) I would stay there again.

Stayed in August 2024

Nothing everything was perfect

Great staff and location loved my stay

Stayed in June 2024

Room was clean, staffs were friendly

Stayed in April 2024

The front desk person that greeted us was super friendly and nice. She gave us directions to a few places and made sure we got our Lyft

Stayed in June 2024