640 West Fourth Street, Winston-Salem, 27103, United States of America
#18 of 41 hotels in Winston-Salem
Guests' ChoiceBased on 161 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.6
Staff
8.6
Value for money
8.1
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 14, 2024
Veronica
United States of AmericaN/A
The location was downtown Winston and everything we needed was very accessible!
Stayed in March 2024
Reviewed: April 22, 2024
Darlene
United States of AmericaThe hotel was very clean and the staff was very nice. My room was nice and clean and comfortable.
Stayed in April 2024
Reviewed: April 6, 2024
Tracy
United States of AmericaDo not like having to pay for coffee in the lobby.
Wish breakfast was included....and creamer packets in the room instead of powdered packets.
Stayed in April 2024
Reviewed: March 26, 2024
Teleshia
United States of AmericaI liked the location the atmosphere was nice bar upstairs very pleasant
Stayed in January 2024
Reviewed: March 24, 2024
Brett
United States of AmericaRoom was not stocked with toilet paper and towels.
Location was good. Breakfast was good.
Stayed in March 2024
Reviewed: February 8, 2024
Nita
United States of AmericaParking
Convince and very friendly staff
Stayed in February 2024
Reviewed: October 13, 2023
Dion
United States of AmericaPaying $15.00 a day for parking. In my room 409, some of the wallpaper was peeling off and the was quite a bit of black mold in the shower. Very low sink water pressure and it took a long time for water to get hot.
Location was great, and staff was very helpful, professional and personable.
Stayed in October 2023
Reviewed: August 28, 2023
Scott
United States of Americathat i had to pay for parking on top of pricey room and was never told about it when i booked the hotel
cleanliness staff was nice
Stayed in July 2023
Reviewed: May 11, 2023
John
United KingdomGreat Hotel, Great Location but the best thing are the staff
Stayed in March 2023
Reviewed: March 29, 2023
Leann
United States of Americapool closed paid parking
very comfortable staff friendly quick and efficient
Stayed in March 2023
Reviewed: November 24, 2022
D'haese
United States of Americathere was nothing to complain about after a one night stay the AC setting was kind of confusing
we needed a clean room with enough room to stay for one night before moving
Stayed in October 2022
Reviewed: September 13, 2022
Dawn
United States of AmericaMy only thoughts were that the pool could have been slightly warmer.
The location was perfect! Walking distance to all the events and activities There's a great lounge area which worked out perfect for our extended family get together, due to rain. Roof top area was amazing, pub food was fantastic as were both of the bartenders!
Stayed in September 2022
Reviewed: April 25, 2022
Shannon
United States of AmericaThe shampoo, body was and conditioner weren't replenished
Clean and comfortable bed
Stayed in April 2022
Reviewed: April 13, 2022
Carole
United States of AmericaPaying for parking
Convenient, comfortable
Stayed in March 2022
Reviewed: April 4, 2022
Trisha
United States of AmericaA little overpriced. Additional for parking and there was a marathon one day so we couldn’t even park in the garage that day because the whole street was closed.
Very clean. staff was amazing.
Stayed in April 2022
Reviewed: January 24, 2022
Blake
United States of Americakey cards needed for the elevators
right downtown. perfect location to walk to local bars after the basketball game
Stayed in January 2022
Reviewed: December 21, 2021
Jordan
United States of AmericaHot water took 3 mins or more to heat up and we found a pair of someone else’s pants under the curtain in corner window.
Location and comfortable bed.
Stayed in December 2021
Reviewed: December 10, 2021
Baldwin
United States of America$15 parking for 1night stay is a bit too much.
Convience to Downtown shopping.
Stayed in December 2021
Reviewed: December 1, 2021
Hannah
United States of AmericaYou have to pay to park and the pillows were not that comfortable 😕
Felt very sophisticated for the price which was a plus. Staff was nice. Also very clean.
Stayed in November 2021
Reviewed: September 9, 2021
Candace
United States of AmericaTrouble with check in.
Didn't have breakfast.
Stayed in September 2021
Reviewed: August 3, 2021
Jermaya
United States of AmericaRequested room service with front desk. Never received room service.
Clean facility. Bed so comfy.
Stayed in July 2021
Reviewed: July 24, 2021
Brialon
United States of AmericaCan’t say anything was bad
The service was good every day I was there
Stayed in June 2021
Reviewed: May 29, 2021
Jamie
United States of AmericaRooms were clean and comfortable. Staff was nice. Enjoyed cocktails and wings at roof top restaurant. Setting was pleasant and relaxing. Food was good!
Stayed in May 2021
Reviewed: May 16, 2024
Frank
United States of AmericaThis hotel was great a few years ago. It felt new, or at least very clean and upgraded. Now it's in disrepair not even 5 years later. Rooms have a musty smell, appliances are worn. Poor value for money.
Nice staff.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content