Reviews of Creme Brulee Suite
Caroline Street 537, Downtown Key West, Key West, 33040, United States

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Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewIt’s clean, location is great, guaranteed parking spot, quiet at night. Highly recommended!
Everything was great! I would stay here again.
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewClose to events
No chair in room, pool was cold. Shower difficult
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewGreat location
Ac that works Fan that works Luggage rack Kleenex Glasses
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewThe location can't be beat! Close to Duvall Street, yet far enough away so that it's not noisy. The room was comfortable and clean. Nice shared balcony to watch the world go by.
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewThe location was excellent. Clean. Bed comfortable. Parking spot.
Not enough outlets. In the bathroom the only outlet for hairdryer did not reach the mirror.
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewThe porch was great for sunsets and people watching. The location was amazing and the need was so comfortable!
Reviewed: 8 January 2025 · Stayed in December 2024
Verified reviewReviewed: 24 December 2024 · Stayed in December 2024
Verified reviewReviewed: 11 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified reviewReviewed: 16 October 2024 · Stayed in October 2024
Verified reviewThe location was super convenient to everything. We liked the secure courtyard and gated entrance. We liked that our bikes were secure. Please update Welcome email - the door is blue. Not green.
The room needed USB ports and additional outlets. There was coffee but no creamer or sweetener. The bathroom mirror lights had no switch and we had to twist the bulbs to turn them on. The only outlet was by the toilet which meant any power cord had to reach across the bathroom. There were no shelves or hooks anywhere. No where to hang towels or place toiletries. The shower had nowhere to put anything. A shelf in the shower is needed. We had 1 hanger and when I requested more- none were brought to the room. A very nice place but with some extra shelving in both the room and bathroom the place would be so much better. Not sure what was up with the pool but did not look inviting - had a froth on top and looked cloudy. The fan pull chains were unreachable until we got on the bed and unwound them from the light fixture. There is room in the hallway for a small table and chairs which would be nice.
Reviewed: 6 October 2024 · Stayed in October 2024
Verified reviewLocation. Off street parking. Balcony.
No seat in room. Bed too tall to sit on to put on shoes. A bench would fit in the hall. Hooks in the hall would be handy since only one coat hanger in room. Ceiling fan chains tied up so unable to use fan in room. Lights at vanity hardwired on, had to unscrew bulbs to turn out light. Only outlet in bathroom (non GFI) not close enough to vanity to see in mirror when drying hair. Bathroom could use extra hooks or towel bar to hang damp towels. Gate access -Green gate is definitely blue and difficult to open.
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewLocation
No lights in hall, shower head fell off and was told maintenance would fix it. Was not fixed. Bathroom lights would not turn off. Pool was the size of hot tub.
Reviewed: 15 August 2024 · Stayed in June 2024
Verified reviewReviewed: 13 August 2024 · Stayed in July 2024
Verified reviewThe property was quiet, yet the outside surroundings were nearby and bustling. The Management was offsite, but very reachable if needed. We loved this place and the staff!
We loved everything about this place. The pool was heated a bit too warm for July for our liking during the day, but it was still refreshing and enjoyable at night! Truly not a dislike, just our preference.
Reviewed: 4 August 2024 · Stayed in August 2024
Verified reviewlocation, size, parking spot
Thank you for the kind review! We are happy to hear the location, size, and parking were benefits of your stay! Tommy, Brightwild
Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewReviewed: 10 March 2024 · Stayed in March 2024
Verified reviewConvenient location. Walking distance to everything.
Was noisy at night. Cars at the intersection reving engines, loud motorcycles and music @ 3 am. Confused rooster crowing @ 3 am as well. There were ants in and around the bathroom sink.
Reviewed: 28 February 2023 · Stayed in February 2023
Verified reviewthe location is amazing! get an apt with parking...right in site. The apt was ready sooner than check in and they notified us we could check in early. Very responsive hosts!
Reviewed: 28 December 2022 · Stayed in December 2022
Verified reviewThe location is PERFECT! Close to Duval and harbor area that we love. Second time we have stayed here, love it!
We did not find extra blankets and the room was cold and too high to reach the change air conditioning