Reviews of DoubleTree by Hilton Hotel Cedar Rapids Convention Complex 4 stars
350 First Avenue Northeast, Cedar Rapids, IA 52401, United States
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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewconvenient
no local tv; room very warm upon entering
Greetings - Thank you for your great rating and feedback! We’re glad you found our location convenient. I’m sorry for the room being warm upon arrival and for the lack of local TV channels. We do offer several noise-reduction and entertainment options, but I understand how these details can impact a stay. Your comments are helpful, and we’ll use them to improve. We hope to welcome you back for an even better experience next time! Tristan - GM
Greetings - Thank you for your great rating and feedback! We’re glad you found our location convenient. I’m sorry for the room being warm upon arrival and for the lack of local TV channels. We do offer several noise-reduction and entertain… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewLocation
Alan - Thank you for your perfect score and kind words! We’re delighted you enjoyed our great location in the heart of Cedar Rapids, and we look forward to welcoming you back again soon. Tristan - GM
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewNothing
They wouldn't even let me check in
Powlstein - I’m very sorry to hear about your experience and appreciate you taking the time to share your feedback. I’d welcome the opportunity to connect with you directly so I can better understand what happened, provide any needed clarification, and do what I can to make it right. Please feel free to reach out to me directly —I’d truly value the chance to follow up with you personally. Tristan - GM
Powlstein - I’m very sorry to hear about your experience and appreciate you taking the time to share your feedback. I’d welcome the opportunity to connect with you directly so I can better understand what happened, provide any needed clari… Show more
Reviewed: 25 April 2025 · Stayed in March 2025
Verified reviewConvenient location and clean relaxing room
LeAnn - Thank you for the top rating and kind comments! We're so glad you enjoyed our convenient location and found your room to be clean and relaxing. We truly appreciate you choosing to stay with us and look forward to welcoming you back again soon! Tristan - GM
LeAnn - Thank you for the top rating and kind comments! We're so glad you enjoyed our convenient location and found your room to be clean and relaxing. We truly appreciate you choosing to stay with us and look forward to welcoming you … Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewConvenient location.
Room was a bit smelly, it was definitely clean, just no proper ventilation?
Aneta - Thank you for your 8 out of 10 rating and for sharing your feedback. We're glad to hear you enjoyed our convenient location and found the room clean. We do apologize for the odor you noticed—your comment about ventilation is helpful, and we’ll share it with our housekeeping and engineering teams to ensure we address any airflow or freshness concerns. We appreciate your input and hope to welcome you back for an even better experience! Tristan - GM
Aneta - Thank you for your 8 out of 10 rating and for sharing your feedback. We're glad to hear you enjoyed our convenient location and found the room clean. We do apologize for the odor you noticed—your comment about ventilation is he… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewGood location, rooms were clean, staff was nice.
could use some updating.. carpet smelled like pool water/chlorjne
Linette - Thank you for your 8 out of 10 rating and for taking the time to share your feedback. We're glad you enjoyed our convenient location, clean rooms, and friendly staff—it’s always great to hear! We appreciate your comments regarding the need for updates. We're excited to share that a renovation is planned for later this year, which will address areas like carpet and overall room freshness to enhance the guest experience. We hope to welcome you back again soon to experience the improvements firsthand! Tristan - GM
Linette - Thank you for your 8 out of 10 rating and for taking the time to share your feedback. We're glad you enjoyed our convenient location, clean rooms, and friendly staff—it’s always great to hear! We appreciate your comments re… Show more
Reviewed: 6 April 2025 · Stayed in March 2025
Verified reviewLocation, friendly staff, late checkout time
Service at restaurant. Only one waitress during dinner
Sarah - Thank you for your kind rating and for taking the time to share your experience with us. We're so glad you enjoyed our convenient location, friendly team, and the flexibility of our late checkout option. We also appreciate your feedback regarding the service at the restaurant. We understand how important prompt and attentive service is, and we apologize for the delay you experienced. Your comments have been shared with our food & beverage leadership team as we continue working to improve coverage during peak dining times. We hope to welcome you back again soon for an even better stay! Tristan - GM
Sarah - Thank you for your kind rating and for taking the time to share your experience with us. We're so glad you enjoyed our convenient location, friendly team, and the flexibility of our late checkout option. We also appreciate you… Show more
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewVery attractive and clean with comfortable beds.
Patricia - Thank you so much for the perfect 10 out of 10 rating! We're thrilled to hear you enjoyed our clean and attractive spaces, as well as the comfort of our beds. Your kind words mean a lot to our team, and we hope to welcome you back again soon! Tristan - GM
Patricia - Thank you so much for the perfect 10 out of 10 rating! We're thrilled to hear you enjoyed our clean and attractive spaces, as well as the comfort of our beds. Your kind words mean a lot to our team, and we hope to welcome yo… Show more
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewThe location is very convenient when attending events at Alliant Energy Powerhouse. Our room was very nice.
The bed was pretty hard and we found 4 dirty plastic spoons under the mattress:/
Caren - Thank you for your feedback and for choosing to stay with us! We’re glad to hear that our location was convenient for your event at the Alliant Energy Powerhouse, and that you enjoyed your room. However, I sincerely apologize for the issue with the bed and the cleanliness concern with the plastic spoons. This is certainly not the standard we strive for, and I’ve shared your comments with our housekeeping team to ensure this is addressed promptly. We appreciate your understanding and hope to welcome you back soon for a more seamless Tristan - GM
Caren - Thank you for your feedback and for choosing to stay with us! We’re glad to hear that our location was convenient for your event at the Alliant Energy Powerhouse, and that you enjoyed your room. However, I sincerely apologize for t… Show more
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewThe location for the sauce girls state
The dripping of the shower
windy - Thank you for sharing your feedback with us. We’re glad you appreciated our location, especially for the Girls State Wrestling event. However, we apologize for the issue with the shower and the dripping. Your comfort is our priority, and we will have our maintenance team look into it to ensure this doesn’t affect future stays. We hope to welcome you back soon for a more seamless experience! Tristan - GM
windy - Thank you for sharing your feedback with us. We’re glad you appreciated our location, especially for the Girls State Wrestling event. However, we apologize for the issue with the shower and the dripping. Your comfort is our priorit… Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in February 2025
Verified reviewReviewed: 3 March 2025 · Stayed in March 2025
Verified reviewThe staff were polite, very accommodating, and quick to respond to issues even when they couldn't fix them.
The noise from the street, the ice machine was broken so you had to travel to different floors and the air did not work correctly in my room. It was hot and stuffy.
Cathi - Thank you for taking the time to share your experience with us. While we’re glad to hear that our team was polite, accommodating, and quick to respond, we sincerely apologize for the inconveniences you faced during your stay. We understand how frustrating it can be to deal with street noise, a broken ice machine, and air conditioning issues. Your feedback is extremely valuable, and we will be addressing these concerns with the relevant teams to prevent similar issues in the future. We appreciate your patience and hope you might give us another opportunity to provide a more comfortable and enjoyable stay in the future. Tristan - GM
Cathi - Thank you for taking the time to share your experience with us. While we’re glad to hear that our team was polite, accommodating, and quick to respond, we sincerely apologize for the inconveniences you faced during your stay. We un… Show more
Reviewed: 7 February 2025 · Stayed in February 2025
Verified review