3000 South Dirksen Parkway, Springfield, IL 62703, United States of America
#18 of 33 hotels in Springfield
Guests' ChoiceBased on 330 hotel reviews
7.1Cleanliness
7.6
Comfort
7.9
Location
8.4
Facilities
7.4
Staff
8.1
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: April 8, 2024
Amanda
United States of AmericaCould have used a few small updates. There was a hole in the bathroom wall from where the door hit. The stopper had been fixed but they didn’t fix the wall. The bathroom vent also didn’t work so after a shower I had to open the door to get ready. The bathroom door also didn’t actually lock. The beds were very firm. The hot tub was also closed so the pool was a little chilly but the kids didn’t mind. Also the price was $2 more then I was told on Booking. Not a huge difference but still a difference.
Nice hotel in a great location. Room was ready when we got there at 6. Pool was big.
Stayed in April 2024
Reviewed: March 25, 2024
Barber
United States of AmericaNeeds some updating in the rooms
Location
Stayed in March 2024
Reviewed: March 25, 2024
Joshua
United States of AmericaIt was clean, but a bittle of water that was provided in room had something goopy all over it.
Quite rooms. Easy access to pool, outdoors and bathrooms
Stayed in March 2024
Reviewed: March 19, 2024
Tabitha
United States of AmericaThe hallway needed vacuuming. There was a lot of nose from the hallway guests. The bath liens were clean but worn. One washcloth even had a worn through hole.
It was clean. Very nice look. Roof top balcony was very nice. Located near restaurants. Comfortable beds.
Stayed in March 2024
Reviewed: February 19, 2024
Misty
United States of AmericaThe hallways were dirty. The pool was as warm as the hot tub. We told them the pool was really warm. They said they would check it out. We went back up in the morning and it was still really warm. I prefer when I get out of hot tub that the pool is alot cooler
The room was nice
Stayed in February 2024
Reviewed: January 3, 2024
Banker
United States of AmericaNo continental breakfast
Big tall building
Stayed in January 2024
Reviewed: December 26, 2023
Peggy
United States of AmericaLocation
Stayed in December 2023
Reviewed: December 11, 2023
Kline
United States of America$3.95 for a 16.9 oz bottle of Coke is a little much.
The bed was very comfortable.
Stayed in December 2023
Reviewed: November 4, 2023
Cynthia
United States of Americaneed a dinner restaurant that is not a bar
Stayed in November 2023
Reviewed: October 26, 2023
Rowdy
United States of Americarooms were dated , paint peeling, caulk around tub was stained
Employees were very helpful and willing to do whatever they needed to assist me.
Stayed in September 2023
Reviewed: October 5, 2023
Gary
United States of AmericaI stayed on 7th floor. The hallway smelled musty.
Value
Stayed in October 2023
Reviewed: October 2, 2023
Jeremy
United States of AmericaWe reserved this hotel exclusively for its rooftop pool which apparently is under renovations and has been for a very long time.
Beautiful hotel
Stayed in September 2023
Reviewed: September 11, 2023
John
United States of AmericaHad to pay $15 for a breakfast that was nothing special and the scrambled eggs were cold.
Good location
Stayed in September 2023
Reviewed: September 10, 2023
Ralph
United States of AmericaThe bathroom was filthy! We checked in late so we just cleaned it ourselves. Counter was covered with toothpaste shavings cream. The faucet covered with toothpaste. The mirror had shave cream and toothpaste all over it. The bathtub was dirty. At least we had clean towels.
Room Was large enough comfortable.
Stayed in September 2023
Reviewed: September 4, 2023
Kruger
United States of AmericaOn the side of the bed there was a huge coffee stain, unvacuumed by the walls/bed/corners,scuff marks everywhere. Place just needs a real good cleaning and paint job
Staff was amazing! Food was good.
Stayed in September 2023
Reviewed: August 28, 2023
Matthew
United States of Americasmell in hallway was a little off putting
nice room.
Stayed in August 2023
Reviewed: August 12, 2023
Jose
United States of AmericaThe pool was closed and it was the reason why I booked the stay. Very disappointed to say the least.
Everything
Stayed in July 2023
Reviewed: July 29, 2023
Leia
United States of AmericaFor a complimentary breakfast to be provided. The tub/shower clogged up and the toilet had a huge stain throughout the bowl.
Room, cleanliness, Starbucks, helpful staff
Stayed in July 2023
Reviewed: July 24, 2023
Rodney
United States of AmericaPool not available (empty) Only one small garbage can in the room available - I expected at least the garbage can would be emptied and additional towels provided. There was an oder through the building that didn’t seem right.
Location, good size room and view
Stayed in July 2023
Reviewed: July 22, 2023
Rachel
United States of AmericaDisappointed pool area under construction so couldn’t use any of those facilities which is reason for booking this hotel. Rooftop garden didn’t have any table and chairs as advertised in pictures so couldn’t enjoy sitting outside.
Clean & comfortable beds
Stayed in July 2023
Reviewed: July 20, 2023
Charlene
United States of AmericaNo pool for kids
Comfortable room
Stayed in May 2023
Reviewed: July 16, 2023
Shannon
United States of AmericaParking and shuttle to airport. Car safety parked in gated area while on trip, then shuttle to car after landing. Made travel very easy, and didn’t have to worry about parking car at airport.
Stayed in April 2023
Reviewed: June 27, 2023
Lawrence
United States of AmericaProperty not well maintained.
Stayed in June 2023
Reviewed: June 15, 2023
Belsly
United States of AmericaHow nasty the pool was
Pool and garden on roof
Stayed in June 2023
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