Reviews of Crystal Sands III
Destin, 32541, United States

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewNicely updated unit with plenty of space and right on the beach with chairs/umbrella rental included in price.
N/A
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation and views were nice.
I recently stayed at Crystal Sands 108B and, unfortunately, my experience was very disappointing. The pictures online give the impression of a bright, clean, and well-maintained condo, but the reality was far from that. Upon arrival, it was immediately clear that the unit had not been properly cleaned. The floors were dirty, surfaces had dust and residue, and the overall condition of the space felt neglected. The furniture and fixtures were worn and dated, nothing like what the photos suggested. Even small details, such as the bedding and upholstery, had stains and were dirty. Rather than feeling like a relaxing beach retreat, the condo gave off the impression of being poorly cared for and in need of a thorough deep clean and refresh. We left early due to the conditions being so poor. It was frustrating to discover such a stark difference between the listing and the actual condition of the unit. For the price, I expected a comfortable and accurately represented stay, but this was not delivered. Until management addresses these issues, I would strongly caution future guests against booking this property.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe beds were comfortable and the view was beautiful. Having an equipped kitchen was nice.
Nothing to really complain about.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe location was perfect- just a few steps to the beach , and great view from the balcony. I also loved that we had the use of the beach chairs.
The mattress needs an update. I don’t like the location of the pool because it faces the road.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewUsed door code, very convenient. Very clean. Very comfortable. Great location. Great price.
Needs updated but for the price, no complaints
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewGreat location, easy access to the beach. Room had everything we needed.
The jet tub was not working.
Thank you for sharing your feedback. We’re glad you enjoyed the great location and easy beach access, and that the room had everything you needed. We apologize that the jet tub was not working during your stay and appreciate you bringing this to our attention. We hope to welcome you back for another enjoyable stay.
Thank you for sharing your feedback. We’re glad you enjoyed the great location and easy beach access, and that the room had everything you needed. We apologize that the jet tub was not working during your stay and appreciate you bringing th… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewMy family and I had a great time together!
The pool to small!
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewlocation was excellent.
We stayed on the second floor and the neighbors upstairs were extremely noisy. We can hear them walking, running, and moving furniture around at all hours.
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewAll was good
Hi, We are pleased to know you had a great experience with us. We truly appreciate your communication and are grateful for your feedback. We would welcome the opportunity to have you back for an exceptional experience in the future.
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewThe location
The unit was NOT as pictured in the booking photo. Absolutely no resemblance to pics posted. The unit we got was very outdated. The unit had an old tub & the shower curtain was not clean (mold). It didn’t appear the air filter had been recently changed in quite some time & it may be the unit had a musty smell overall. The beds were very uncomfortable. The screen door leading out to balcony was broken, detached & leaning off the side. The woodwork appeared cracked/rot/moldy. The drapes appeared dirty. The walls needed to be painted. The bathroom vanity appeared to have heavy water damage. When we book a unit, we have to be able to rely on pics that are not deceptive.
Hi Valerie, thank you for sharing your feedback. We're truly sorry to hear about the issues you encountered during your stay. We always aim to provide a high-quality experience, and it's clear we fell short in this instance. Please know that the concerns you raised have been addressed, including replacing the screen door, changing the air filter, and taking steps to ensure the unit is clean, comfortable, and well-maintained. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much-improved experience in the future.
Hi Valerie, thank you for sharing your feedback. We're truly sorry to hear about the issues you encountered during your stay. We always aim to provide a high-quality experience, and it's clear we fell short in this instance. Please … Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewSmaller unit and not in the heart of business. The pool was always clean. Central to everything
The parking lot was hard to maneuver. There was a large roach in the bedroom. No pizza cutter in kitchen and the oven takes a long time to preheat. Nothing major...just a few small things.
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewDecor was a little out of date. Need to take the swags off the balcony door. Could cut down on all of the “art”. Need a keurig machine.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewevery was good form check in to leaving
the couch in the suite needs better cushions and some of the plugs for chargers where loose as the didn't hold the cord in secure but this was minor
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewNeed to be updated but perfect location. Not the same pictures on booking.com as the actual condo. Also my 2 year old found a very dangerous pill on floor, upon arrival. Staff acted like it was no big deal.
Hi Kali, Thank you for your feedback. We're glad you enjoyed the beautiful weather and location. We sincerely apologize for the discrepancy in photos and, most importantly, the safety concern you experienced upon arrival. Finding a pill on the floor is absolutely unacceptable, and we’re sorry for how it was handled. We’ve reported this to our local team to ensure a thorough inspection and follow-up with staff. Guest safety is a top priority, and we appreciate you bringing this to our attention.
Hi Kali, Thank you for your feedback. We're glad you enjoyed the beautiful weather and location. We sincerely apologize for the discrepancy in photos and, most importantly, the safety concern you experienced upon arrival. Finding a pill… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewIs little expensive for the facility!
They never gave me the umbrella. I neversee it.!! And nobody asked if I need one.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewPros: Great location and the beach access is amazing. The rental had (mostly) everything needed for a short family vacation. Loved that it had a washer and dryer in the unit. I had some cons below more related to housekeeping, but despite that, my family and I (two boys under 10, myself and husband) said “see you later” to this rental. Hoping to come back next spring break! Cons: There was not enough toilet paper for our 4 night stay, which when you’re paying this price for a rental, I would expect to not need to run to Walmart for my own TP. We also were only given one additional trash bag for a 4 night stay, so additional garbage bags had to be purchased so we could clean up after ourselves.