Reviews of Crystal Springs Inn and Suites 4 stars
20485 Route 220, Towanda, PA 18848, United States
Loading
Guests also reviewed these properties:
Manchester, United Kingdom
Linköping, Sweden
Krynica Zdrój, Poland
Almaty, Kazakhstan
Bogotá, Colombia
Pensacola, United States
Gorizia, Italy
Filandia, Colombia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewIt was clean and comfortable!
No breakfast and the coffee was awful!
Reviewed: 31 July 2025 · Stayed in May 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewPrice for what you get
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewExcellent value, friendly staff
Nothing
Dear Craig, Thank you so much for taking the time to leave us a review! We are so pleased to see that you found our hotel staff so friendly and your room comfortable. We hope to see you again next time you're in the area!
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewCard keys kept deactivating and the staff leaves in the evening so very tricky to get into room when this happened.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewClean, large, newer
The mattress sunk in the middle, so far that you had to sleep on your back only
Dear Brad, Thank you so much for taking the time to leave us a review! We are so pleased to hear you enjoyed your stay overall and the cleanliness of our hotel! We did not realize that the mattress had seemed worn out so we have already replaced it with a new one. We apologize immensely for any issue this may have caused. We hope you'll be back to visit us again to see any and all improvements we've made. Thank you!
Dear Brad, Thank you so much for taking the time to leave us a review! We are so pleased to hear you enjoyed your stay overall and the cleanliness of our hotel! We did not realize that the mattress had seemed worn out so we have already re… Show more
Reviewed: 15 November 2024 · Stayed in November 2024
Verified reviewHave stayed with them several times and will continue to stay there. Very clean and accommodating.
Dear Michelle, Thank you so much for taking time to leave us a review! We're so glad to see you've enjoyed your stays here and continue to return. We appreciate your kind words and look forward to seeing you again soon!
Reviewed: 4 November 2024 · Stayed in October 2024
Verified reviewI like the small private family like vibe. Very Nice homey feel. I like that the couch pullout was already made and ready for our arrival.
The fan sound in the room was a bit loud. It bothered the person that had that room a little. not such a big deal.
Dear Rimma, Thank you so much for taking the time to leave us a review! We're so pleased to hear you enjoyed the room and found it cozy! We hope you'll stop to see us again if you should ever be in the area!
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewWe loved the room. The bedroom was separate from the living area. That was very nice.The bed was so comfortable.
Nothing
Dear Roderick, Thank you so much for taking the time to leave us a review! We are so pleased to see you enjoyed your stay and the way our rooms were structured as well as our staff members. We hope next time you're in the area, you'll stop to see us again!
Dear Roderick, Thank you so much for taking the time to leave us a review! We are so pleased to see you enjoyed your stay and the way our rooms were structured as well as our staff members. We hope next time you're in the area, you'… Show more
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewReviewed: 25 September 2024 · Stayed in September 2024
Verified reviewReviewed: 23 September 2024 · Stayed in September 2024
Verified reviewThe hotel, like most others, has a good price/quality ratio
Dear Denis, Thank you for taking time to leave us a review! We're so pleased to hear you enjoyed your stay with us, we hope we'll see you again soon!
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewnice room, beautiful view from balcony
from about 8pm to 10pm sounded as if someone was doing construction work in a nearby room
Dear Jeffrey, Thank you for taking the time to leave us a review! We're so pleased to hear you enjoyed your stay. We do not have construction going on in the hotel so we will look into this noise further- we appreciate you letting us know! Thank you again for staying with us, we hope we'll see you again sometime soon!
Dear Jeffrey, Thank you for taking the time to leave us a review! We're so pleased to hear you enjoyed your stay. We do not have construction going on in the hotel so we will look into this noise further- we appreciate you letting us k… Show more
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewExcellent hotel and staff. Breakfast would be nice though due to location but the price is very good even without breakfast
Good morning Piper, Thank you so much for taking the time to leave us a review! We are so pleased to hear you enjoyed your stay with us. We hope you'll come back to visit us again soon!
Reviewed: 11 September 2024 · Stayed in August 2024
Verified reviewAn exceptional place.
Dear Krishna, Thank you for taking the time to leave us a review! We're so glad to hear you enjoyed your stay. Thank you so much for visiting us, we hope to see you again soon!
Reviewed: 6 September 2024 · Stayed in August 2024
Verified reviewReviewed: 28 August 2024 · Stayed in August 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewEverything good
Location
Dear Muhammad, Thank you so much for taking the time to leave us a review! We are so pleased to hear that you enjoyed your stay with us. We appreciate you letting us know the mattresses should be changed- we are working on that now. Thank you so much for staying, we hope to see you again soon!
Dear Muhammad, Thank you so much for taking the time to leave us a review! We are so pleased to hear that you enjoyed your stay with us. We appreciate you letting us know the mattresses should be changed- we are working on that now. Thank … Show more
Reviewed: 6 August 2024 · Stayed in May 2024
Verified reviewExceptional value..very large rooms
Dear Kelly, Thank you so much for taking the time to leave us a review! We're so pleased you enjoyed your stay and hope to see you again soon!
Reviewed: 29 July 2024 · Stayed in June 2024
Verified reviewReviewed: 29 July 2024 · Stayed in July 2024
Verified reviewClean and friendly hotel, all staff was very nice and clean!
There was nothing we didn’t like