Having to leave 😄

This place always feels like a second home. I am never burdened with needing anything as it's either available on property or can be easily delivered to the property. As someone who travels with toddlers to the Disney parks the proximity to the parks is great, the property has so much to do for my kids they are never bored, and we never have to "kid proof" the room by moving random decor that serves no purpose other than being a hazard. The layout of the rooms is great for families including the option to dine on the balcony. See you again soon Cypress Pointe.

Stayed in August 2025

Nothing

Large accommodation, great pool .

Stayed in July 2025

Nothing

The place is so clean and staff is so nice!!!

Stayed in August 2025

We had to call security on a few occasions due to disruptive family staying next to our suite. Excessive noise in the early hours of the morning. Another point raised was the smell of marijuana filtering through to our room even when the rooms are clearly marked non-smoking.

Very welcoming and great facilities available.

Stayed in July 2025

Most of the staff was pleasant but housekeeping staff checkout let themselves in and proceeded to tell us we needed to leave immediately or be charged for the day. It was 10:05 am. Our room was not ready at check in time and the excuse was that they start cleaning from the top and work their way down to the first floor so if we need a first floor room it’s going to be late. Then why rush us out the door and threaten another nights charges for being 5 minutes late? It was a room of 2 women, 2 teen girls and a 6 year old girl, you walked right in, made us very uncomfortable and then harassed us from the doorway while we rolled our bags outside. If that wasn’t enough, the front desk started calling the room phone repeatedly to tell us to get out. We travel frequently, with at least 45-50 hotel nights per year, and have never experienced this before anywhere. Now to be accountable we absolutely left the room 15 minutes after check out time, and that’s on me, but if this is how they behave, why wasn’t our room ready at 4 pm when we arrived, at your posted check in time? I thought they started on the 3rd floor and worked down?

Room was very spacious, and very clean. We were comfortable, and had all the comforts of home we needed. We were in a 3 bedroom for 7 nights and a 2 bedroom on the final night. Kitchen was very accommodating and we had many home cooked meals during our trip.

Stayed in July 2025

Nothing

Pretty quiet close to Springs

Stayed in July 2025

Surprised at the great facilities and activities available.

Stayed in July 2025

Hard to find parking late at night.

Pool area was very nice.

Stayed in July 2025

N/A

Excellent staff and well maintained property.

Stayed in July 2025

Only thing I did not like was the limited parking. We had to park several buildings away from where our room was located.

Everything about the property was amazing. The cleanliness and the staff! The location was not too far from the amusement parks as well.

Stayed in July 2025

No elevtors

Very nice property, staff very friendly , room a little outdated, but big and clean

Stayed in July 2025

No elevator had to take luggage up 3 staircases, the staff did offer to help. Still too much for the staff in my opinion.

The amenities

Stayed in June 2025

Stairs no elevator Room ac didn’t cool the room off

Clean

Stayed in June 2025

I wish they served coffee at the store on site or maybe in the lobby so you can fuel up for a busy day.

This is my favorite property to stay at when I come to visit the Disney parks. The location puts you about 15 minutes away from the parks, very close to shops and dining. The property has basketball courts, playgrounds, pools at both this location and its sister property across the way. The rooms are spacious, clean, stocked with everything you need and includes a washer and dryer! This will continue to be our go to location when staying in Orlando.

Stayed in June 2025

After check in your are sent to the concierge desk to get your parking pass once you have that they try and get you to go to a presentation about grand hilton vacation clubs for 2hrs and you will receive $250 and a 7 night stay in any hilton world wide but it's actually them trying to sell you a timeshare once I got in the room and read the documents I realised this so I called down to front desk cancel.

Bed was massive, had a bath in the middle of the room,

Stayed in June 2025

Balcony and the service!!

Stayed in May 2025

The only thing that I did not care for was that there were no elevators for my mom to get up to the second floor.

The room and the staff was wonderful.

Stayed in May 2025

Our whole experience was an excellent Vacation 🥰 This Resort is absolutely amazing !! staff,( especially the Lady with a German accent) who went beyond to get us the right room for us !! cleanliness, friendly,. Great location. Convenient to everything. Close to disney springs, shopping, restaurants etc .. Ty Hilton Resorts (Cypress Point and Grande villas ) we stay at both for leisure and business for the the pass.25 years Our home away from Home ❣️Thank you for the Royal treatment The Coleman's 💕♥️

Stayed in May 2025

Room was odd. We were in a studio where the shower and sink were out in the main room. There was no way to quietly get ready in the morning. There was no elevator and we were on the 2nd floor.

Staff was excellent. Very helpful and communicative.

Stayed in May 2025

Only thing I was disappointed about was the pool was closed for renovation. So didn't get to experience the volcano pool but you was allowed to go across the street to they next location for they amenities.

It was quiet. Staff was very friendly. Always checked in on me. Location was close to everything. Malls, attractions and food.

Stayed in May 2025

We had 2 cars had to find parking down the street for one of them. That parking was not convenient for the kids.

Close to the parks easy to get there.

Stayed in May 2025

Studio is very small for more than 1

Clean, location, great for a solo traveler

Stayed in May 2025

No elevator, but they offer help with your bags

Everything was great

Stayed in May 2025

No privacy in bathroom area; jacuzzi tub is in the middle of the room, so no wall separation in King bedroom. No elevator to the second or third floors.

Cleanliness, comfort, and closeness to Disney World was great. Great price. No charge for parking! Good little breakfast sandwich take-out on property.

Stayed in May 2025