It could use an upgrade

I loved the amenities inside the room. More than enough space!

Stayed in May 2024

They took the water slide out

Employees always cleaning the chairs , bringing towels, they have activity's for adults and kids family oriented

Stayed in May 2024

The TVs could be updated to newer models with AirPlay

It has a great atmosphere, easy access to all parks and amazing staff!

Stayed in May 2024

Small kitchenette joined with bathroom sink. Lack of shuttle services.

The location was extremely convenient and the service was impeccable.

Stayed in April 2024

That 10 AM checkout is the WORST it should be 11 AM at the very least. That was the only downside.

Room was incredibly nice and clean and LARGE. Bed was comfy and I love that they enforce a “quiet” period overnights. Location is perfect and there is lots of parking.

Stayed in April 2024

Nothing to complain everything is perfect

The rooms are big the associates are friendly attentive. They play games for adults and kids enjoy this resort plus across the street they call it their sister resort were u have access as well.so have tennis basketball grills well maintained and vert clean it's a nice resort

Stayed in April 2024

Our AC was not working. We had a long day at a theme park, and the last thing we wanted was to be hot. They were very quick to come and temporarily fix it. The fix got us through two days, but it stopped working during the second night again.

This was a very spacious and clean place to stay. I stayed in a two bedroom suite that had a king and a queen. It also had a sofa bed that we had a child utilizing, which the only complaint she had was it was a little squeaky.

Stayed in April 2024

Nothing

It was very spacious and had a lot of things to do

Stayed in April 2024

Just the privacy, I could here everything next to us

Everything was very clean. The staff were very helpful and polite

Stayed in April 2024

Nothing

Nice spacious apartments and lovely helpful staff.

Stayed in April 2024

Furniture was heavy and dated and not comfortable in the dining and living room. The master bathroom lighting was dull and not bright enough.

The spacious condo. Excellent customer service.

Stayed in April 2024

No parking

Pools were nice

Stayed in March 2024

Very clean, spacious, well equipped apartment with comfortable beds

Stayed in March 2024

The swimming pool itself needed a better clean.

The room was spectacular (2 bed condo). Very large, well equipped, very comfortable, high quality furnishings, balcony, everything. Kitchen was beyond expectations. Beds were comfy. Huge bath, good shower. All in good condition. The pool at Cypress Pointe was cold, but the ones at the hotel next door, which is just a 5 minute walk were warm. The cafes/shops were well equipped and did decent food if a bit pricey. Plenty of loungers and tables by the pools. Would return.

Stayed in March 2024

My kids were disappointed that the sand volleyball courts were gone, and this year the playground was inaccessible so we had to go across the street to the partnering resort to use their playground. Not a huge deal, but just a slight inconvenience. We would love to see a bar and have some music playing by the pool to make it a bit more "lively". Another suggestion would be to offer umbrellas for shade around the lounge chairs (that can be put up/down as needed).

We loved that the resort has reciprocity with the neighbor resort across the street, so we could change it up a bit and use both pools and try all of the different activities. We have been coming to Cypress Pointe for over 10 years now, and have seen great improvements with the new owners. The sport courts were a family favorite, and the ease of checking out balls was appreciated. We loved the poolside activities like Bingo, Trivia, etc.

Stayed in March 2024

Some of the furniture is outdated.

Spacious area for family to relax.

Stayed in March 2024

Room set up and amenities.

Stayed in March 2024

Loved everything

The bath tub and the whole room

Stayed in March 2024

Stayed for 4 nights with our mother and auntie in a 3-bedroom condo. The check-in was quick and easy and the staff very friendly and helpful. The apartment was on the second floor and there was no lift so it's something to keep in mind. We got help with the luggage so that was great. Plenty of parking right outside of the building although at night you might need to drive a bit further from the building's entrance to find a spot. The apartment itself was fantastic. It is vintage style for sure but grand, spacious, clean and very well equipped. Dishwasher, washer, dryer, iron, hairdryer, very good toiletries including hair conditioner which was a nice touch. Every room had a TV and its own bathroom. However the bathroom in one of the rooms was inside the room. Imagine a large space with very large bathtub in the middle, bed against one wall, the sink and the shower against the other wall. Very odd setup and we'd prefer the bathroom to be a separate room. Can't imagine having a steaming hot bath with the bed two feet away. Crucially, the toilet was indeed separate. The kitchen fully equipped if you like cooking your meals, the dining area was great and the living room was massive. There were two balconies to enjoy as well. Beds were large and comfy. In terms of the facilities there is a shop/cafe on site right with food, snacks, drinks and basic necessities. Also a lovely pool with plenty of sunbeds. Staying at this resort also gives you access to the fancier-looking one across the road. We went to take a look and it was impressive with bar, restaurant, two pools, mini golf. Very nice and we did enjoy a drink there a couple of times. The location of the resort is excellent - very close to Disney parks, shopping, restaurants and attractions. All in all a fabulous stay and we would love to return one day. Excellent value for money for our group of 4.

Stayed in March 2024

Nothing. Everything was great!

Kept very clean. All of the amenities. So close to Disney.

Stayed in April 2024

There wasn’t anything that I didn’t like.

The location was great staff friendly and helpful. The apartment had all the amenities that we needed and it was clean.

Stayed in March 2024

There's 3 floors in each building and no elevators but it wasn't a big deal we were on the 2nd floor. The toilet was a little small for me personally.

The apartment was great. It looked exactly like the pictures. There's a place to get food onsite and a bar by the pool. The staff were very helpful and friendly. They gave me a lot of information on the daily activities they offered as well as coupons for things nearby.

Stayed in March 2024

Barely any water pressure in shower.

Great location, big living area and comfortable rooms, decently stocked kitchen, clean

Stayed in March 2024

The water took forever to warm up

The balcony to sit outside

Stayed in March 2024