Reviews of Best Western Inn of Payson 3 stars
301 South Beeline Hwy Suite A, Payson, AZ 85541, United States
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Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat location right on the main highway with plenty of restaurants and fast food places in walking distance. 20 min. drive to the Tonto Natural Bridge. Hotel was clean, with friendly, professional staff. Breakfast had cold and hot options. Additional bonus was to see a herd of elk across from the parking lot.
Everything was great.
Hello Sabine, Thank you for your positive feedback! We’re delighted to hear you enjoyed our convenient location and the clean facilities. It’s wonderful that you had the chance to see the elk as well. Your kind words about our staff and breakfast options are truly appreciated. We hope to welcome you back on your next visit!
Hello Sabine, Thank you for your positive feedback! We’re delighted to hear you enjoyed our convenient location and the clean facilities. It’s wonderful that you had the chance to see the elk as well. Your kind words about our staff and br… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewlocation was convenient
The front desk staff was very nice the first two ladies I spoke with, but then the third lady on my check out day was not cooperative. she messed my check out telling she couldn't provide a receipt, then she apologized when she checked the status of the reservation and fount out she was wrong. she didn't need to apologize if she just checked the reservation conditions.
Dear Guest, Thank you for sharing your experience with us. We're glad you found our location convenient and appreciate your positive remarks about the initial front desk staff. Your feedback regarding the check-out process is valuable, and we will share this with the team for their awareness. We hope your overall experience was enjoyable, and we appreciate you taking the time to provide your insights.
Dear Guest, Thank you for sharing your experience with us. We're glad you found our location convenient and appreciate your positive remarks about the initial front desk staff. Your feedback regarding the check-out process is valuable,… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe location of the hotel is centrally located for Payson activities. Breakfast was good with many options.
I booked through Booking.com. Booking through the hotel directly would have been less expensive. I will do better research next time. I paid $233.00 per night. I feel that is expensive for a town like Payson. Maybe it was due to the July 4th weekend.
Hello Suder, Thank you for sharing your feedback. We appreciate your comments regarding the central location and the breakfast options, which we strive to make enjoyable for all guests. Pricing can vary based on demand, especially during peak times like the July 4th weekend. We hope that despite your concerns, you had a pleasant stay and enjoyed your time in Payson. Your insights are invaluable to us as we continuously work to improve our guests' experiences.
Hello Suder, Thank you for sharing your feedback. We appreciate your comments regarding the central location and the breakfast options, which we strive to make enjoyable for all guests. Pricing can vary based on demand, especially during p… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewLocation and reception, staff friendly. Wasn’t crazy about breakfast. Very institutional and nothing to really make
Breakfast
Hello Sandra, Thank you for sharing your feedback regarding your recent stay. We're glad to hear you enjoyed the location and found our staff friendly. We appreciate your input about breakfast and will take it into consideration as we continuously seek to improve our offerings. Your insights are valuable in helping us enhance the overall guest experience.
Hello Sandra, Thank you for sharing your feedback regarding your recent stay. We're glad to hear you enjoyed the location and found our staff friendly. We appreciate your input about breakfast and will take it into consideration as we … Show more
Reviewed: 5 May 2025 · Stayed in March 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in March 2025
Verified reviewStaff was
Hello Lindsey, Thank you for your feedback regarding your recent stay. We take guest experiences seriously and appreciate your comments on our staff. Each member of our team strives to provide the best service possible. Your insights help us to continue improving for all our guests. We hope to have the opportunity to serve you again in the future.
Hello Lindsey, Thank you for your feedback regarding your recent stay. We take guest experiences seriously and appreciate your comments on our staff. Each member of our team strives to provide the best service possible. Your insights help … Show more
Reviewed: 23 April 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewIt was like i was home
Hello Lindsey, We are thrilled to hear that you found our hotel to be welcoming and comfortable during your stay. Our aim is to make all our guests feel at home and provide a memorable experience. Your feedback is truly appreciated and we hope to welcome you back in the future for another enjoyable stay.
Hello Lindsey, We are thrilled to hear that you found our hotel to be welcoming and comfortable during your stay. Our aim is to make all our guests feel at home and provide a memorable experience. Your feedback is truly appreciated and we … Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in February 2025
Verified reviewIts an older hotel- BUT ... It was the warmest pool & hot tub, nicest staff, great contintlental breakfast & a one story building that made it wonderful for accessing the car when packing things in and out! I waa weary at first and then it ended up being one of the favs😁
Hello Cheyenne, We are delighted to hear that you had a pleasant stay at our hotel and enjoyed our warm pool, hot tub, friendly staff, and convenient amenities. Your feedback is much appreciated, and we hope to welcome you back as one of our valued guests in the future!
Hello Cheyenne, We are delighted to hear that you had a pleasant stay at our hotel and enjoyed our warm pool, hot tub, friendly staff, and convenient amenities. Your feedback is much appreciated, and we hope to welcome you back as one of o… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewGood location. Clean comfortable room. Nice staff.
Nothing stood out.
Hello pluhr, We're thrilled to hear you found our location convenient, the room clean and comfortable, and our staff nice during your stay. We always strive to offer an exceptional experience to all our guests. Your feedback is truly appreciated, and we hope to welcome you back for another enjoyable stay soon.
Hello pluhr, We're thrilled to hear you found our location convenient, the room clean and comfortable, and our staff nice during your stay. We always strive to offer an exceptional experience to all our guests. Your feedback is truly… Show more
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewBreakfast was good When they ran out they made more to replace without hesitation.
The beds sunked in the water pressure was horrible. Tv kept cutting out. Expected a little more for over 200.00 a night.
Hello Rendon, We appreciate your feedback regarding your recent stay with us. We are pleased to hear you enjoyed our breakfast service and that our staff promptly replenished items. Thank you for bringing your concerns to our attention, and we will address these matters to improve our overall guest experience.
Hello Rendon, We appreciate your feedback regarding your recent stay with us. We are pleased to hear you enjoyed our breakfast service and that our staff promptly replenished items. Thank you for bringing your concerns to our attention, … Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified review