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  5. Reviews of Columbus Grand Hotel & Banquet Center

Reviews of Columbus Grand Hotel & Banquet Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1212 East Dublin Granville Road, Columbus, OH 43229, United States

#122 of 127 hotels in Columbus

Guests' Choice

Review Score

Based on 202 hotel reviews

4.3

Score breakdown

  • Cleanliness

    5.0

  • Comfort

    4.8

  • Location

    5.5

  • Facilities

    4.7

  • Staff

    6.1

  • Value for money

    5.2

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 6, 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bugs

    Stayed in July 2025

  • Reviewed: July 23, 2025

    3.0
    Poor
    • Business trip
    • Family with young children
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Roaches

    Nothing

    Stayed in July 2025

  • Reviewed: May 13, 2025

    3.0
    Poor
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    plumbing was bad in bath tub. they tried 1st day to fix but then said the next days said they would and didn't. they said we would get a discount but then haven't heard back yet.

    price was good

    Stayed in May 2025

  • Reviewed: May 13, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    room wasn't clean when I arrived. the power kept flickering in the room. there were holes in the bathroom door that were in the process of being patched. the alarm clock and lamp by the bed didn't work at all and I'm still waiting to get my security deposit back but I'm guessing they're going to try and blame me for something just to keep it.

    Stayed in May 2025

  • Reviewed: May 12, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Many questionable spots on doors and curtains. TV didn’t work. Bed was comfy but need bigger pillows!

    Location

    Stayed in May 2025

  • Reviewed: May 12, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Even in our non smoking room we could smell smoke seeping from vent of the restroom.

    It was in a convenient location and staff was friendly

    Stayed in May 2025

  • Reviewed: March 30, 2025

    4.0
    At best, mediocre. At worse, felt unsafe
    • Leisure trip
    • Solo traveler
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Starting with the fact I couldn't find it part due to sign not lit up,and when I called, the person answered with name of a different hotel. I had prepaid; however, I was told I had requested a smoking room (I did not) and that I had to give them a $100 deposit before I could get my room. No mention of it on app, and they requested cash...nope. No key card, door unlocks via code, which made me very uneasy. No interior deadbolt. I would have gone somewhere else, but I prepaid so...

    Parking lot

    Stayed in March 2025

  • Reviewed: March 4, 2025

    4.0
    We got what we paid for.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The shower nozzle was lose. no Iron on the iron rack. Security lock on the door broke off.

    We just need a place to sleep, the room and bed were clean. Refrigerator worked. Air controls worked.

    Stayed in March 2025

  • Reviewed: December 26, 2024

    4.0
    We got what we paid for.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    An ice machine; cleaner smell

    VERY outdated; smelly.

    Stayed in December 2024

  • Reviewed: August 13, 2024

    5.0
    Staff were helpful and welcoming. That's it
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Microwave broken, Bathroom leakage, sink clogged Tv not working

    Stayed in July 2024

  • Reviewed: July 29, 2024

    4.0
    Front desk lady was nice but the place was not safe feeling
    • Leisure trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The inside of the place was old and smelly not secure in hallways and poorly lit and maintained

    Location

    Stayed in July 2024

  • Reviewed: July 28, 2024

    3.0
    Friendly staff but that's about it......
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was a cardboard box on fire in front of the side entrance we were told to use so we stopped to put it out. Room and hotel were not clean at all!

    The lady that checked me in was so friendly!!

    Stayed in July 2024

  • Reviewed: June 24, 2024

    4.0
    I needed something cheaper as I just needed a place to lay my head for the evening. It provided me that but I I wouldn’t
    • Leisure trip
    • Couple
    • Standard King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It’s ran down, outdated, clean “enough” to the eye but in behind the bed and counter in bathroom hadn’t been cleaned in years, no exaggeration. There was a roach on the bathroom sink. I killed an unknown looking bug on floor.

    The bed. Believe it or not the bed was extremely comfortable. And the tv was updated and has DirectTv channels.

    Stayed in June 2024

  • Reviewed: October 29, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a party there with about 100 people they were letting the kids run up and down the hall way banging on people's doors, pressing their faces on the windows from the outside of rooms. Check in staff was friendly the staff the next day was rude as could be.

    Stayed in September 2023

  • Reviewed: August 14, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Loud music from the banquet room right down from my room could not sleep at 11 pm

    Stayed in August 2023

  • Reviewed: July 6, 2023

    5.0
    It was ok
    • Business trip
    • Family with young children
    • Deluxe Double Room - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Área it was in

    It was ok

    Stayed in June 2023

  • Reviewed: June 13, 2023

    5.0
    Never again hopefully.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Original room was really nice but was given it without housekeeping not had cleaned the room. Was moved to smaller room with lamp fixtures didn’t work, toilet stopped up, coffee maker leaked all over the cabinet, no condiments for coffee & cost of valet parking is ridiculous. $30/night & across the street is $12!! I visit Columbus frequently but I doubt if I ever stay there again. Should have gotten a discount!!! NOT!!!

    The girls at the front desk & the valet’s.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    4.0
    Disappointing
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Towels was dirty no Towlet paper

    Vending machines didn't work

    Stayed in June 2023

  • Reviewed: June 2, 2023

    3.0
    No breakfast as listed on website. No blow dryer. Several members of staff were abrasive.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    It had almost none of the amenities listed.

    It was a place to sleep

    Stayed in May 2023

  • Reviewed: May 9, 2023

    3.0
    Disapointed.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights

    No coffee in room. No continental breakfast. An event was going on with loud music until 4 in the morning. I have been coming here for years and it keeps going downhill.

    Jonathan was nice. Room was clean.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    I felt it should of had more accommodation

    The privacy

    Stayed in April 2023

  • Reviewed: April 17, 2023

    5.0
    Cheap, basic hotel, adequate for a one-night stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Disability Access/Non-Smoking
    • Stayed 1 night

    ***THIS HOTEL IS FALSELY MISREPRESENTED ON THE BOOKING SITE*** First, it is shown as a 3-star hotel. This is laughably ridiculous. It is a basic hotel with few amenities. Second, the description says free breakfast is provided, and it simply is not. These false claims are unacceptable and need to be changed ASAP. While the room was clean enough where it needed to be, the overall cleanliness and atmosphere are marginal. There was a noticeable pot smell in the lobby when first entering. Other parts of the room had some missed trash, and there was a powdery substance in one of the corners, most likely bug poison.

    The beds and bathroom were adequately clean and comfortable--this is what counts the most if all one needs is somewhere to sleep for a night.

    Stayed in April 2023

  • Reviewed: January 16, 2023

    3.0
    Last-minute decision to take the room if I would’ve known the conditions in advance I would’ve picked somewhere else
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness and the rooms had roaches

    had a room on the last minute

    Stayed in January 2023

  • Reviewed: September 20, 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Standard King Room - Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The property didn’t have a elevator. Had to walk Exit stairs. They definitely needs a REMODEL on everything.

    it was peaceful

    Stayed in September 2022

Showing 1 - 25

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