3825 28th Street SW, Grandville, MI 49418, United States of America
Based on 213 hotel reviews
7.9Cleanliness
8.5
Comfort
8.3
Location
8.4
Facilities
8.2
Staff
8.6
Value for money
7.9
Free Wifi
5.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 10, 2024
Kelsey
United States of AmericaThe outside when you showed up needing some overdue lawn care
It was clean.
Stayed in June 2024
Reviewed: May 27, 2024
Wendy
South AfricaClean, quiet and convenient
Stayed in May 2024
Reviewed: May 27, 2024
Mutersbaugh
United States of AmericaThe staff was friendly and the breakfast was great.
Stayed in May 2024
Reviewed: May 19, 2024
Victoria
United States of AmericaN/A
It was clpse to Grandville activities. It was very easy to find and arrive there. It was quiet. It was clean and the ataff was very pleasant. I would book again.
Stayed in May 2024
Reviewed: May 19, 2024
Alex
United States of AmericaThe bed/pillow combo was just not working for us. It’s a spring bed so nothing too crazy comfortable, but it worked and got us through our trip.
Super clean, staff was extremely friendly and were attentive to any needs we had. We did not have the breakfast but heard it was good enough. The rooms were also extremely quiet.
Stayed in May 2024
Reviewed: May 13, 2024
Brandon
CanadaWorking hot tub was a bonus. Breakfasts were great!
Stayed in May 2024
Reviewed: May 13, 2024
Kimmy
United States of AmericaThe traffic around the location
The front desk lady was so kind
Stayed in May 2024
Reviewed: April 29, 2024
Joan
United States of AmericaThe manager, Joanne, was wonderful! Very sweet and helpful. Great location-quick drive to downtown. Nice breakfast.
Stayed in April 2024
Reviewed: April 18, 2024
David
United States of AmericaThe room had been smoked in, the previous guests had have been smoking in the room. Also, there were crumbs on the couch. The shower needed to be rinsed and or cleaned. There was a fair amount of hair at the bottom of the shower.
It’s pricing, and location.
Stayed in April 2024
Reviewed: March 18, 2024
Patricia
United States of AmericaComplimentary breakfast was empty at 8:45 am. Waited until 9:15 still very limited refill.
Shower was very roomy
Stayed in March 2024
Reviewed: March 18, 2024
Joyce
United States of AmericaVery up-to-date property very clean
The property was clean. Breakfast was hot and good. Room was clean, except for a bug in the windowsill that was dead.
Stayed in March 2024
Reviewed: February 21, 2024
Saul
United States of AmericaAmazing place
Stayed in January 2024
Reviewed: February 11, 2024
Charlotte
United States of AmericaDidn’t have toothbrushes Ran out of OJ( on a Saturday) knowing hotel was booked Breakfast was very low on food around 9:15am we were told breakfast ran till 10
Very clean. Young man who checked us in very friendly and helpful
Stayed in February 2024
Reviewed: January 29, 2024
Kelly
United States of AmericaOur room was incredibly cold when we came in and there were some random But notable spots where makeup was spilled or build up in the bathroom that should have been cleaned better. reakfast was really disappointing, just overall not very good food, I think mainly all the food was old by the time my fiance and I got to breakfast at 9:30.
Safe, affordable & really wonderful staff
Stayed in January 2024
Reviewed: January 15, 2024
Black
United States of AmericaParking lot not plowed
Clea. Friendliness
Stayed in January 2024
Reviewed: October 18, 2023
Juanita
United States of AmericaQuit
Stayed in September 2023
Reviewed: October 11, 2023
Black
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: October 9, 2023
David
United States of AmericaThe breakfast was not as good as what I have experienced at other Country Inn and Suites. Always out of food and milk. Not as well maintained as I am used to seeing at these hotels. Disappointing at best.
I liked the location, very convenient to the activities I had. The room was clean, as was the bathroom.
Stayed in October 2023
Reviewed: September 17, 2023
Pappas
United States of AmericaIndoor pool was quite cold to swim at only 77 degrees.
Clean, nice continental breakfast with good options.
Stayed in September 2023
Reviewed: August 28, 2023
Anbu
United States of Americapool is bit smaller than I expected.
Stayed in August 2023
Reviewed: August 23, 2023
Charlotte
AustraliaBig comfy rooms. Friendly staff. Easy position for access to GVSU and shops. Plenty of free parking.
Stayed in August 2023
Reviewed: August 21, 2023
Catalina
United States of AmericaBreakfast was awful, everything was gone or cold.
Location
Stayed in August 2023
Reviewed: July 30, 2023
Martina
ItalyOn the floor there were some chips and so it was clean but could be better!
Great position, big free parking and nice hotel! Very big room with 2 tv, big bathroom!
Stayed in July 2023
Reviewed: July 20, 2023
Olivia
United States of AmericaWas charged $50 for a deposit that we were not advised of. Was told it gets refunded after checkout
That had a lot of good options for breakfast and the rooms where a very nice cool temperature
Stayed in July 2023
Reviewed: July 16, 2023
Magdalena
United States of AmericaThe sheet had a big yellow stain!
The rooms were big and had kitchen appliances (fridge, microwave, coffeemaker), breakfast was great.
Stayed in July 2023
Weiden, Germany
Heraklio, Greece
Chiang Mai, Thailand
Minsk, Belarus
Kyoto, Japan
Paris, France
Skopje, North Macedonia
Puerto del Carmen, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content