6.3

Reviews of Suite Dreams Hotel 3 stars

300 Broadway Avenue East, Mattoon, IL 61938, United States

  • Savannah

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review

    The beds were so comfortable - I slept so hard all night! The pillows are small on the bed until you un-tuck them. Then they are normal size pillows and so comfortable I told my husband I wanted to buy one from them because I loved them so much. Property is clean, we slept in an inside facing room which made me feel safer than a motel-style outside facing room. Room was very large, shower had great pressure and hot water. Everything was clean! Hotel was a little sleepy and liminal feeling during the night time, but I’d stay there again. The lady who greeted us at the front desk was so very kind and full of life.

    Nothing major - the hotel itself is a little tired. You can feel that it’s not in its prime, but that doesn’t matter if you’re looking for a clean, comfortable sleep. The ac in room 104 was a bit loud, but I pretended it was just the sound of rain hitting the windows and drifted off to sleep right away! Like I said before, the space at night feels liminal, like it could be part of the back rooms or uncanny valley because of its cavernous size on the inside. But it’s perfectly fine during the daytime and actually quite nice! If you’re in the area and looking for a comfortable sleep at a decent price, this is a nice place!

  • Martin

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review
  • Jen

    Reviewed: 14 August 2025 · Stayed in May 2025

    Verified review

    Nothing

    Everything

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  • Morgan

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    Everything

    Liked everything

  • Melissa

    Reviewed: 21 July 2025 · Stayed in April 2025

    Verified review
  • Morgan

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review

    Clean, and comfortable, staff was amazing

    Nothing I didn't like no complaints

    Property response:

    Thank you very much for your review!

    Suite Dreams Hotel
    2 July 2025
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  • Robert

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review

    Great staff, very pleasant and comfortable property and room.

    N/A

    Property response:

    Thank you very much for your review!

    Suite Dreams Hotel
    2 July 2025
  • Lannette

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review

    The location of the breakfast was fine it advertised a hot buffet breakfast which there was none the waffle maker wasn’t working properly and poor selection

    The location of the breakfast was fine it advertised a hot buffet breakfast which there was none the waffle maker wasn’t working properly and poor selection

    Property response:

    We are so sorry to hear that, we had 2 waffle makers, we will check on that issues.

    Suite Dreams Hotel
    5 June 2025
  • Charlene

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review

    Not too far from EIU for the state track meet.

    The safety of entering the room from outside, very unsafe! There was an odor, like mildew in my room, 139 as well as paint peeling/hanging from the ceiling when I arrived. I didn’t have time to stop by the front desk, so I addressed this after the track meet the day I checked in. I was able to switch rooms, but the smell wasn’t much better. The room and surrounding area was creepy, so I was very uncomfortable. The King size bed was mort like a Queen size bed with couch pillows instead of bed pillows. The bed was almost as it was when I checked in because I was so uncomfortable sleeping under the cover that looked like if it were washed it would fall apart. I checked hotels in the area for another room, but they were likely booked due to the state track meet. I couldn’t wait to check out! I did visit the breakfast area and no thank you. The only hot item was waffles that you had to prepare yourself on the waffle maker. More like a grab n go breakfast. The lady at the bar, as nice as she was, was opening beers over the garbage can and handing the beer with the palm of her hand touching the opening to the beer as well as putting limes in the beer bottle with her bare hands. She was leaving the bar area and people were waiting. Also am not happy with the upcharge this weekend compared to others. I paid $172 for the night which is the same as the Hilton down the street when typically rooms are $85 per night. Suite Dreams definitely cannot compare to the Hilton.

    Property response:

    We are so sorry to hear that, we will check on those issues.

    Suite Dreams Hotel
    5 June 2025
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  • Darryl

    Reviewed: 28 May 2025 · Stayed in March 2025

    Verified review

    The breakfast wasnt ready and there were no drinks

    Property response:

    Thank you for your review, we will check on those issues.

    Suite Dreams Hotel
    5 June 2025
  • Michael

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Convenient

    Room had an odor. But we dealt with it. No elevator

    Property response:

    Thank you for your review, we will check on that issue and next time we will be happy to help you with your luggage to take it upstairs.

    Suite Dreams Hotel
    5 June 2025
  • Jen

    Reviewed: 25 May 2025 · Stayed in May 2025

    Verified review

    Staff was very polite.

    First this is a motel not a hotel. The rooms are dark with a funny smell. My son's hands were black from touching the floor. The milk served with breakfast was expired by 4 days. The showers had no pressure bc the water was shooting out the sides. There were disgusting marks all over the hotel. Oh and there is no functional pool. Do not stay here.

    Property response:

    We are so sorry to hear that, we will check on those issues.

    Suite Dreams Hotel
    5 June 2025
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  • Larry

    Reviewed: 24 May 2025 · Stayed in May 2025

    Verified review

    Clean

    No elevator and the bed was so hard it was like sleeping on the floor.

    Property response:

    Thank you for your review, guest usually are happy with our beds, we will check the one in your room and next time we will be happy to help you take your luggage upstairs.

    Suite Dreams Hotel
    5 June 2025
  • Mia

    Reviewed: 19 May 2025 · Stayed in May 2025

    Verified review

    Close to where I needed to be

    They advertised a swimming pool, took family for relaxing weekend only to find out pool has been closed for 10 plus years. The bed was like sleeping on a concrete slab. IFree coffee tasted like mud, this place wasn't worth the$211 I spent for 2 nights of absolutely no sleep! The battery cover to the remote for television was missing. The air conditioner made loud buzzing noise all night long, cobwebs in the corners of the room. Absolutely atrocious! Only reason I booked with this hotel was because we wanted to swim. There wasn't ever a bartender on duty, the breakfast consisted of fruit, waffles and stale cereal. The owners should be ashamed of themselves for false advertising to entice people to stay with advertising indoor pool that doesn't even exist!

    Property response:

    We are so sorry to hear that, please let us know where is the ad for the pool as we have been removed it from everywhere a long time ago.

    Suite Dreams Hotel
    23 May 2025
  • Michelle

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    N/A

    The 1st they put us in the carpet by the bath was soaked. The 2nd room was okay but my husband woke up with bites all over his body looked up the bites and they were bed bug bites. So we are not very happy with the stay plus the pool was out of order.

    Property response:

    We are very sorry to hear that, we will check on those issues.

    Suite Dreams Hotel
    23 May 2025
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  • Phillippi

    Reviewed: 15 May 2025 · Stayed in April 2025

    Verified review
  • 7.0 Good
    Wantasha

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    Amenities and close to shopping stores

    Bed was uncomfortable and pillows to small Not enough tv channels

  • Charlene

    Reviewed: 14 May 2025 · Stayed in May 2025

    Verified review

    They did not serve breakfast when I was there. No coffee or anything.

    They could have served breakfast like they advertised and had fresh coffee.

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  • Michael

    Reviewed: 30 April 2025 · Stayed in February 2025

    Verified review
  • Lineberry

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review
  • Seaton

    Reviewed: 3 March 2025 · Stayed in March 2025

    Verified review
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  • Brenda

    Reviewed: 28 February 2025 · Stayed in February 2025

    Verified review

    The location and the cost were great. This hotel seems to be upgrading a lot of its facility. It is huge. There is so much to do inside like putting greens, games, pool tables, video gaming. It has a very large indoor pool ( under renovation) also a large bar area. I think once upgrades are done it will be an amazing place to stay. The staff was amazing. Very friendly and accommodating. I would definitely like to revisit this hotel in the future.

    It was cold inside the facility. Very cold. Our hotel room was ok. Heat worked in the rooms, but just need to be upgraded. There was no breakfast or coffee in the morning and that was disappointing. They offered cereal.

    Property response:

    Thank you for your review! Coffee is located in the lobby area and we offer assortment of pastries, yogurts, make your own waffles, juices, milk, and fresh fruit. Please next time contact the front desk if we run out of anything.

    Suite Dreams Hotel
    4 March 2025
  • Lawrence

    Reviewed: 17 February 2025 · Stayed in January 2025

    Verified review
  • Tori

    Reviewed: 3 January 2025 · Stayed in January 2025

    Verified review
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  • Darrell

    Reviewed: 15 December 2024 · Stayed in December 2024

    Verified review

    While an older property, it is nicely maintained. Nothing fancy, it is comfortable and clean.

    The heat was not on when I arrived and it took hours to warm up.

    Property response:

    Thank you for your review! We will check the heater.

    Suite Dreams Hotel
    5 January 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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