Reviews of Days Inn & Suites by Wyndham Greater Tomball
15525 FM 2920 Rd, Tomball, 77377, United States
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewSome of the front desk people were unfriendly! Not all! The breakfast time needs to be longer! Coffee in the room is horrible! I couldn’t get a cup of coffee there! Wouldn’t come back!!!
Hi Diane, Thank you for your feedback. We’re sorry to hear about the inconsistent service at the front desk and the issues with breakfast timing and coffee quality. Your comments help us improve, and we’ll address these concerns with our team. We appreciate you sharing your experience.
Hi Diane, Thank you for your feedback. We’re sorry to hear about the inconsistent service at the front desk and the issues with breakfast timing and coffee quality. Your comments help us improve, and we’ll address these concerns with our t… Show more
Reviewed: 24 August 2025 · Stayed in June 2025
Verified reviewVery friendly, there's people working there very respectful and very courteous
I'm not sure what to say. The only thing that could have made it better for me, was no cinnamon, the bagels l o l,
Hi Voloto, Thank you for your kind words about our friendly and respectful staff! We appreciate your honest feedback about the breakfast options—thanks for the laugh about the bagels and cinnamon! We’ll keep your preferences in mind to make your next stay even better.
Hi Voloto, Thank you for your kind words about our friendly and respectful staff! We appreciate your honest feedback about the breakfast options—thanks for the laugh about the bagels and cinnamon! We’ll keep your preferences in mind to mak… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewVery good service
Hi Victor, Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewThe room was dirty. I had to wipe up food crumbs off surfaces and then I get home and find out the property charged me again after I already paid with my booking site.
Hi Trudy, It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical; however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
Hi Trudy, It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical; however, we will be reviewing these comments with our team to research the matter further. We hope… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe location was perfect!
The room wasn't cleaned from previous guest. Hair all over the shower wall limited towels and they are stained. The bed sheets are stained. The hallway carpet stinks and is outdated. Manager and housekeeper got upset cause I spoke about the problem and called police after we had a disagreement. Will never go back to this dumpster of a hotel
Hi Gerald, Thank you for your review. While we’re glad you found the location convenient, we want to clarify that our staff followed proper procedures during your stay. Due to inappropriate behaviour and mistreatment of our team, authorities were contacted, and a case has been opened with Wyndham. You have been banned from all booking channels as a result of misconduct toward employees.
Hi Gerald, Thank you for your review. While we’re glad you found the location convenient, we want to clarify that our staff followed proper procedures during your stay. Due to inappropriate behaviour and mistreatment of our team, authoriti… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewNew, clean, comfortable and convenient for our purpose.
The coffee was locked in the breakfast room and after the normal breakfast hours, it was not available.
Hi Ken, Thank you for choosing us for your family visit! We are glad to hear the property met your needs in comfort and convenience. However, we regret the limited coffee access outside of breakfast hours—your feedback is appreciated, and we’ll look into improving this for future stays.
Hi Ken, Thank you for choosing us for your family visit! We are glad to hear the property met your needs in comfort and convenience. However, we regret the limited coffee access outside of breakfast hours—your feedback is appreciated, and … Show more
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewGreat price for what you get. The bed was super soft and the rooms were huge. I mean, it looks kind of sketchy from the outside but when you walk in, it is beautiful.
Only thing we had an issue with was that the indoor pool makes it smell really musty on the first floor. Very humid. We didn’t smell it when we got up to our rooms on the second floor, but it made it hard for us to eat breakfast there. The breakfast area is right next to the indoor pool. Everything else was amazing though.
Hi Heather, Thank you for your honest feedback! We are glad that you enjoyed the room size, comfort, and value. We apologise for the musty smell near the indoor pool and breakfast area—that’s something we’ll look into improving. We appreciate you sharing your experience and hope to welcome you back for an even better stay!
Hi Heather, Thank you for your honest feedback! We are glad that you enjoyed the room size, comfort, and value. We apologise for the musty smell near the indoor pool and breakfast area—that’s something we’ll look into improving. We appreci… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewThe facility was nice overall
Room 205 the door didnt lock and the door was damaged had to change rooms. 204 wslked in and the molding in the floor was damaged
Hi Walker, Thank you for your feedback. We’re glad you found the stay good for the price and the facility nice overall. However, we apologise for the issues with the door and flooring in your rooms and appreciate you bringing these to our attention. We’ll work on addressing these maintenance concerns to improve future stays.
Hi Walker, Thank you for your feedback. We’re glad you found the stay good for the price and the facility nice overall. However, we apologise for the issues with the door and flooring in your rooms and appreciate you bringing these to our … Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLocation and property cleaningness
The Breakfast was weak. No eggs, sausages or bacon. Cereal and bagels is not enough. Somebody needs to fix this.
Hi Lionel, Thank you for your feedback. We are glad you liked the location and cleanliness. We appreciate your honest thoughts about the breakfast and will review options to improve the selection.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewStaff was accommodating.
Poor choice of breakfast, and a dead roach next to my bed.
Hi Ana, Thank you for sharing your feedback. We are pleased to hear our staff were accommodating during your stay. However, we apologise for the shortcomings you experienced with the breakfast selection and cleanliness. We hope to serve you better in the future.
Hi Ana, Thank you for sharing your feedback. We are pleased to hear our staff were accommodating during your stay. However, we apologise for the shortcomings you experienced with the breakfast selection and cleanliness. We hope to serve yo… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewThe location was good. Parking was ample. Desk personnel were very pleasant and helpful.
The breakfast choices were sparse and should stay open longer on weekends. 9 a.m. is too early to close. Music was too loud and we could hear it in our room. And one evening at midnight the night desk attendant came into our room unannounced.
Hi Christopher, We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your insecurities with our team to take corrective measures for your future visits, and we will surely forward your valuable feedback to our team for improvements. We hope you will choose us again in the future.
Hi Christopher, We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewStaff was very friendly & helpful!
Need more breakfast options.
Hi Monae, Thank you for your feedback! We're glad our staff made a positive impression. We appreciate your suggestion about adding more breakfast options and will certainly consider it. Hope to see you again soon!
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewConvenient
Had to go get my own towels
Hi Latanta, Thank you for your feedback. We are glad you found the location convenient; however, we apologise for the inconvenience of having to retrieve your towels. We’ll address this with our team to improve guest service.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewThe room was VERY clean and the mattress was VERY comfortable
Hi Robert, Thank you for the great feedback! We're glad to hear that you enjoyed the cleanliness and found the mattress so comfortable. We hope to see you again soon for another relaxing stay!
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewFriendly..great location
Need more choices for breakfast..cinnamon rolls...flavored creamers..peanut butter...sliced bread..grits...oatmeal..hot cocoa
Hi Palmer, Thank you for the kind words about our staff and location! We appreciate your breakfast suggestions and will share them with our team to enhance the options.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewComfy bed.
Could have been better breakfast
Hi Weber, Thank you for your feedback! We're happy to hear that you enjoyed the comfortable bed. We appreciate your thoughts on breakfast and will look into ways to improve it. We hope to welcome you again soon!
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewThe room was really big, the bed was really comfortable.
My deadbolt on my door did not lock. My shower head was broken. Both of these were brought up on night one, I asked for a new room and was told “this is a very safe area you don’t need a lock” and that maintenance would come fix my shower in the morning, I stayed 3 nights and it never got fixed.
Hi Roberts, We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your insecurities with our team to take corrective measures for your future visits, and we will surely forward your valuable feedback to our team for improvements. We hope you will choose us again in the future.
Hi Roberts, We regret the inconvenience caused during your stay. Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests feel safe and secure at our property. We will investigate your ins… Show more
Reviewed: 18 May 2025 · Stayed in April 2025
Verified reviewThe location was perfect and the room was clean.
Everything was great
Hi Tammy, I am beyond pleased to hear that you enjoyed everything about your stay! Thank you so much for the awesome feedback! I love to tell our staff how they are doing! We look forward to you returning in the future!
Reviewed: 9 May 2025 · Stayed in May 2025
Verified review