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Reviews of Holiday Inn Express and Suites Dickson City by IHG 2 stars

1265 Commerce Boulevard, Dickson City, PA 18519, United States

#2 of 4 hotels in Dickson City

Guests' Choice

Review score

Based on 211 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    9.0

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 30 August 2025

    8.0
    Very good
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The hotel was lovely, clean and the beds were very comfortable. The staff were very nice. The proximity to the shopping centers, restaurants, the drive in and the bowling.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Perfect on the way
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I'd only change the mattress for a harder one to get 110% satisfied

    Excellent staff, people so nice. Both room & shared spaces very nice & clean. Cool breakfast for US standards.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The price could be a bit lower.

    Very clean, great location, friendly staff

    Stayed in July 2025

  • Reviewed: 18 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Honestly no complaints for the one evening we stayed at this hotel.

    We enjoyed the rooms, pool and location. Front desk was friendly and had desserts and snacks. The breakfast was large with lots of choices.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Our stay was very pleasant. I would definitely stay there again.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    Can't think of anything.

    The location was perfect for us as we had to go to several different places so it was very convenient. The breakfast was very good and the facility was clean and well maintained as well as being pleasant. The best part was the staff. They was so friendly and helpful that we couldn't help remarking on it

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was great Staff was supper friendly Clean

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    The lady at reception wasn't the most helpful person we met

    The hotel is clean, offers everything you need. Beds are comfortable you can grab a coffee at any time of the day which we liked. Nothing to complain about really.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2025

  • Reviewed: 21 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The price for a one night stay was more than I wanted to spend. It’s a little pricey.

    Location was great, off the main road and it was quiet. Rooms were clean, breakfast was great.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    We really enjoyed our stay thank you!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Leaving towels in the hallway.

    We enjoyed our stay and the environment was very clean. The receptionists were excellent, I enjoyed the spa and gym needs more help when it comes to room services. You need to create a bin for used towels instead of leaving or heaping them at the front door.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing. A prime location and helpful front desk

    This is a well run and clean hotel safe for travelers.

    Stayed in May 2025

  • Reviewed: 6 July 2025

    10
    wonderful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Breakfast was exceptional. Hats off to staff member Luke!!

    Stayed in July 2025

  • Reviewed: 1 July 2025

    10
    Great for children.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool area floor was dated and very slick.

    We enjoyed the spacious rooms and ability to spread out.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    10
    Exceptional
    • Family with young children
    • Standard King Room - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    Extremely clean, comfortable, and convenient.

    Stayed in May 2025

  • Reviewed: 19 June 2025

    10
    Safe travels
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    Excellent hotel. Safe location for travelers. Convenient stop off for driving to a family wedding in NC.

    Stayed in May 2025

  • Reviewed: 17 June 2025

    8.0
    Ok for one night
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Toilet wouldn't stop running Breakfast was just ok attendant wasn't wiping the counter or tables so they were dirty. Beds are so high its hard to get up on them Front desk could manned a little bit better.

    Quiet room plenty of parking

    Stayed in June 2025

  • Reviewed: 16 June 2025

    10
    Perfect hotel for our stay for our son’s wedding.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 2 nights
    • Submitted via mobile

    The keys kept deactivating but desk staff was always available to help.

    Modern, super clean, comfortable. Good breakfast. Lemon water!

    Stayed in June 2025

  • Reviewed: 14 June 2025

    10
    Loved it
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    We loved the area, so many stores to go splurge which we didn’t do that we literally just went to relax. lol it was a great stay

    Stayed in June 2025

  • Reviewed: 11 June 2025

    10
    Great Hotel!
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    So clean and breakfast was great!

    Stayed in May 2025

  • Reviewed: 9 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was just great. The staff so friendly. So sweet

    Stayed in June 2025

  • Reviewed: 8 June 2025

    10
    It was a nice stay staff was great and breakfast was perfect
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    I think the rooms may need a update

    The staff was amazing

    Stayed in May 2025

  • Reviewed: 16 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    It would be great if the sofa beds had a mattress pad for added comfort.

    Breakfast was exactly what we wanted. Great selection of breakfast items, including yogurt and oatmeal, which I have regularly at home. The beds were very comfortable and the linens were of high quality. The assortment of pillows was extra nice. I had a pillow just like I use at home for my sore neck. The bathroom provided quiet privacy and the mirror didn't fog when someone took a shower.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    9.0
    Great stay!
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Convenient location and close to all shopping and restaurants.

    Stayed in March 2025

  • Reviewed: 21 April 2025

    9.0
    Holiday Inn Express & Suites Dickson City: Where Exceptional Staff Makes the Difference
    • Business trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    My recent stay at the Holiday Inn Express & Suites in Dickson City, Pennsylvania, was made truly memorable by the outstanding staff. While the hotel itself offers the reliable comfort and amenities you expect from the Holiday Inn brand, it was the team's exceptional service that truly set this location apart and made it a highlight of my trip. From the moment I stepped into the lobby, I was greeted with genuine warmth and a willingness to assist with anything I needed. The front desk staff was efficient, friendly, and always ready with a smile. Their positive attitude created a welcoming and inviting atmosphere that permeated the entire hotel. The staff's commitment to guest satisfaction was evident in every interaction. They went above and beyond to anticipate my needs and ensure my stay was comfortable and enjoyable. Whether it was providing helpful local recommendations, quickly addressing a minor issue, or simply offering a friendly greeting in the hallway, their attentiveness was remarkable. In addition to their professionalism, the staff's genuine care and enthusiasm were truly impressive. They clearly take pride in their work and are dedicated to providing a positive experience for every guest. This level of service is a rare find and truly elevates the Holiday Inn Express & Suites in Dickson City to a standout hotel. If you're looking for a hotel where you'll be treated with exceptional care and warmth, I highly recommend the Holiday Inn Express & Suites in Dickson City. The staff's dedication to providing outstanding service makes this hotel a true gem.

    Stayed in March 2025

Showing 1 – 25

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