It needs to be cleaned better. This is the biggest thing. One day, the cleaners skipped us, but we survived. Also, the pillows were too big for us (we did not ask for others, to be fair).

The breakfast was in a restaurant physically connected to the hotel, but separately run. The food there was very good. The room (Residential Loft Suite) was wonderfully spacious. We loved having the kitchen, and used the little balcony quite a bit. The location of the hotel was convenient.

Stayed in August 2025

We had to change rooms twice - the original room was freezing cold and impossible to warm up upon our arrival. The hotel staff was very accommodating and moved us to another room, but unfortunately with two beds instead of one and with a windows blocked off with a fence overlooking hotel equipment that buzzed all night. We moved to a similar room but a better view and sound isolation the next morning. Overall, we were happy but would have much preferred a king bed. Swimming pool was quite dirty and didn't look like there was anyone who tended to it on the day we went in, but still nice to be able to swim.

Very friendly and helpful staff, who helped us with some issues we had. Free shuttle to the town and trails was great. Comfortable bed and pillows! My partner and I both got excellent massages in the spa center. It was great to enjoy the hut tube and swimming pool as well.

Stayed in August 2025

Hallways were noisy and doors slammed when closed. View was just a parking lot.

Hotel was nice and very comfortable. All the staff were quite friendly. Enjoyed playing shuffle board.

Stayed in August 2025

Some staff members could be more warm and welcoming, and being less consumed with themselves.

Great location, nice room, comfy beds, quiet place

Stayed in May 2025

The hotel was very nice. Had great facilities. The bed was comfy and the rooms were comfortable and well appointed. No disappointments. Staff was great. And the shuttle to the ski hill was great

Stayed in April 2025

Nothing

Friendly staff who were expecting us on arrival. Good location off I-70. Pleasant room, bed was very comfortable. Mini market in lobby is useful

Stayed in March 2025

Location was convenient but not walking distance to resort amenities like many others in town

Friendly staff, restaurant on site, clean room, large bathroom

Stayed in August 2024

That you have to be a rewards member to use the WiFi. Cheaper places have a free WiFi…

Stayed in August 2024

not enough hot water for four showers in the morning considering the hotel wasn’t at full capacity.

the pool and hot tub were very nice and warm. the room was clean and the extra couch area could serve as an additional bed. shuttle into town was helpful.

Stayed in August 2024

The cost

Nice hotel. Great staff. Pool was fun and room was OK. It just all felt very overpriced. The room. THE ADD ON TAXES. Breakfast. Etc.

Stayed in August 2024

The first bed I had, was way too soft, and caused some lower back discomfort.

The shuttle sevices to and from the village everyday, the cleanliness, the staff as well as the shuttle drivers were very nice. Having the restaurant there was a plus, because they offered gluten free options!

Stayed in August 2024

Non

The hotel was amazing

Stayed in August 2024

The front desk staff wasn't very welcoming or approachable. Busy doing other things on the computer and stood there for a long time with no acknowledgement. Breakfast not free or included.

The property was beautiful. The shuttle driver named Don was so nice and helpful, giving lots of good advice about where to eat and shop and walk in the Village. Great restaurant right next door.

Stayed in July 2024

Pool was a little cold, wish the bar stayed open till at least 10, and continental breakfast would be nice.

Hot tub and fire pit area.

Stayed in July 2024

The laundry only takes quarters and there was no change at the front desk, or at the bar and restaurants. So I had to go around asking the guests. That is not a very nice thing to do to your guests. Why not just add a credit card reader. However I am very grateful there is a washing machine and dryer, so I do not want to complain too much. Having a washer and dryer sealed the deal in staying here. The restaurants are run independently of the hotel, so on Sunday morning although we were hotel guests we could not get seated for brunch, as there was a queue of outside guests.

This was a modernized Hilton, refreshing, very clean modern lines. It was very relaxing. It was away from downtown Vail which would have been nice to stay as there was a free Bluegrass Festival on. At the same time it was lovely to come back to the serenity of this hotel. We would definitely stay here again.

Stayed in May 2024

One of my friends couldn't sleep because of the noise from next door, my housekeeping forgot to leave toilet paper and soap 2 daya, everything else was great

Shuttle service is amazing, great breakfast, friendly staff, beautiful lounge.

Stayed in February 2024

Fireplace in lobby Friendly staff

Stayed in October 2023

The heated pool was not working. The shower in the public bathroom was not working. Did not have breakfast

The room was nice.

Stayed in September 2023

I didn't know I wouldn't get Hilton Honors Points because I booked through Booking. Com. Also, I was only booked for one night when I booked two nights. I had to prove my reservation with a hard copy I had printed out.

The 24 hour convenience store, the lobby decor, adjoining restaurant

Stayed in August 2023

Our room wasn’t that clean and the AC wasn’t working we were double charged as well they said they would fix it all and none of it was fixed

The location

Stayed in August 2023

The staff were very good and helpful. The place has a nice relaxed vibe.

Stayed in January 2023

nothing

good

Stayed in September 2022

Front desk service needs to be audited by the hotel chain management.

Clean, spacious room. The hotel's linear personnel is amazing and helpful. Location is pretty good.

Stayed in September 2022

The staff were amazing and the facilities were spot on for our trip. Shout-out to Nick for all his help!

Stayed in July 2025