Reviews of Highline Vail - a DoubleTree by Hilton 4 stars

The breakfast was in a restaurant physically connected to the hotel, but separately run. The food there was very good. The room (Residential Loft Suite) was wonderfully spacious. We loved having the kitchen, and used the little balcony quite a bit. The location of the hotel was convenient.

It needs to be cleaned better. This is the biggest thing. One day, the cleaners skipped us, but we survived. Also, the pillows were too big for us (we did not ask for others, to be fair).

Beautiful Hotel! Excellent Customer Service! And the Outdoor Pool was Actually Warm!!!!

Very friendly and helpful staff, who helped us with some issues we had. Free shuttle to the town and trails was great. Comfortable bed and pillows! My partner and I both got excellent massages in the spa center. It was great to enjoy the hut tube and swimming pool as well.

We had to change rooms twice - the original room was freezing cold and impossible to warm up upon our arrival. The hotel staff was very accommodating and moved us to another room, but unfortunately with two beds instead of one and with a windows blocked off with a fence overlooking hotel equipment that buzzed all night. We moved to a similar room but a better view and sound isolation the next morning. Overall, we were happy but would have much preferred a king bed. Swimming pool was quite dirty and didn't look like there was anyone who tended to it on the day we went in, but still nice to be able to swim.

Hotel was nice and very comfortable. All the staff were quite friendly. Enjoyed playing shuffle board.

Hallways were noisy and doors slammed when closed. View was just a parking lot.

The staff were amazing and the facilities were spot on for our trip. Shout-out to Nick for all his help!

Spacious, quiet, had everything we needed.

Great location.

We didn’t have hot water during our stay. They had a boiler issue and the water was lukewarm. When we turned on the hot water in the sink it would spray straight out and soak us. In addition, the chair on our balcony was completely broken. The legs and arms were all coming apart. The staff wasn’t too concerned about any of our issues.

Bed and laundry

The bed and the guest laundry

Not anything

The staff were excellent

The air conditioner is next to my head and bedside..

Great location, nice room, comfy beds, quiet place

Some staff members could be more warm and welcoming, and being less consumed with themselves.

The hotel was very nice. Had great facilities. The bed was comfy and the rooms were comfortable and well appointed. No disappointments. Staff was great. And the shuttle to the ski hill was great

Friendly staff who were expecting us on arrival. Good location off I-70. Pleasant room, bed was very comfortable. Mini market in lobby is useful

Nothing

Very beautiful decor, lots of lights, quiet, comfortable beds

Close to Vail mtn

One of the loudest hotels I’ve stayed at in a while. Highway traffic, drunk late night guests running through the third floor, delivery truck dropping off pallets at 5 in the morning. The room was extremely warm! Uncomfortable for sleeping. House cleaning let themselves in the AM when we were sleeping. That’s how we woke up.