Reviews of DoubleTree by Hilton Boston-Andover 4 stars
123 Old River Road, Andover, MA 01810, United States
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Reviewed: 7 September 2025 · Stayed in June 2025
Verified reviewReviewed: 6 September 2025 · Stayed in August 2025
Verified reviewProperty was not very clean, pool area is not like the pictures and not kept up. We had a balcony room but could not access. All in all a good cleaning was long overdue.
Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewBreakfast, staff were friendly, professional and helpful. Room was perfect.
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewGreat location, excellent breakfast with everything you need. The bed was clean, pillows soft, the room spacious, and the soundproofing very good.
the Wi-Fi worked terribly. On the weekend there was a huge line for breakfast. The toilet didn’t flush properly. When we asked for more towels (since there were too few in the room), they never brought them. In the evening it was quite difficult to find parking, as almost all spaces were taken.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewProperty is very clean beautiful set away from the streets very quite
My pillows and towels I requested were never done I had to ask front again
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe Bed was very Comfortable
The stay was a little pricey..wish It had more food to pick from and the pillows looked great but got very flat for a memory foam pillow
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe place is beautiful, well decorated and clean.
My dog’s leash got stuck in the elevator with her outside and me in. The doors closed, I stopped the elevator and hit the alarm. No one came to help. I was in a panic thinking my dog was going to get hanged. I called my husband and he and another guest saved my dog. My husband said the man at the desk did not know what to do. Although the situation was my fault I did not get any help from the staff during this emergency.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewEasy check in and check out Staff was friendly and knowledgeable.
Nothing
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewEverything , clean , friendly staff & breakfast was amazing!
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in May 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewOnly stayed overnight on our way home to Central NY. Didn't get breakfast. The room was great and the kids loved the pool
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewStaff was very friendly beds were comfy.
No microwave in room
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGood options!! Can be better
Pool area
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified review