Reviews of DoubleTree by Hilton Houston Westchase 4 stars
10609 Westpark Drive, Westchase, Houston, TX 77042, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLove everything
Love everything, neat
Hello Ope Thank you for staying with us at the Doubletree by Hilton Houston Westchase and for your awesome rating of 10! We are thrilled to known we were able to accommodate you to your liking during your stay here with us! We hope to get the chance to welcome you back again soon in the future! Warm Regards Front Office Team 713-532-5400 DoubleTree by Hilton Houston Westchase
Hello Ope Thank you for staying with us at the Doubletree by Hilton Houston Westchase and for your awesome rating of 10! We are thrilled to known we were able to accommodate you to your liking during your stay here with us! We hope to get … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewSuper clean hotel and rooms were very clean.
Staff not friendly. In the hospitality business, greet and few smiles would go a long ways.
Hello Deepak Thank you for taking the time to share your feedback. We are sorry to hear that you found our staff to be unfriendly. We value your input and are committed to providing a positive experience for all our guests. We are addressing this matter internally and will ensure our team is providing a welcoming and friendly environment. If youd like to discuss your experience further, please feel free to reach out when available. We hope to have the opportunity to serve you better in the future. Warm Regards Front Office Team 713-532-5400
Hello Deepak Thank you for taking the time to share your feedback. We are sorry to hear that you found our staff to be unfriendly. We value your input and are committed to providing a positive experience for all our guests. We are addressin… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewI liked the cleanliness and the location. Didn’t have to pay for parking
I don’t have any suggestions
Dear Eddie, Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear you enjoyed your stay and that our team made you feel welcome. Your feedback motivates us to keep delivering exceptional service every day. We look forward to welcoming you back at our DoubleTree by Hilton Houston Westchase! Regards, Front Office Team 713-532-5400
Dear Eddie, Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear you enjoyed your stay and that our team made you feel welcome. Your feedback motivates us to keep deliverin… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewLocation was excellent and staff friendly. Their famous chocolate chip cookie was warm and delicious. Cheddars next door had much better food options than the hotel.
Breakfast was average quality. The wifi/internet signal kept dropping the connection frequently. I placed a ‘do not disturb’ sign on the door when I went down to breakfast, but when I returned there was a potent smell of perfume in the room. Someone had obviously come into my room despite the sign.
Dear Sheryl, Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear you enjoyed your stay and that our team made you feel welcome. Your feedback motivates us to keep delivering exceptional service every day. When it comes to sensing that one of the housekeeping team regardless of your permission went into the room; we will investigate that to make sure it never happens again to you or any of our guests. We look forward to welcoming you back at our DoubleTree by Hilton Houston Westchase! Regards, Front Office Team 713-532-5400
Dear Sheryl, Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear you enjoyed your stay and that our team made you feel welcome. Your feedback motivates us to keep deliveri… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewDear Guest, Thank you so much for your feedback! We’re delighted you enjoyed your stay with us and we hope to welcome you back again soon. Best regards, Front Office Team 713-5325-5400 doubltreewestchase@magnoliahotelgroup.com
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in May 2025
Verified reviewReviewed: 21 June 2025 · Stayed in March 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewCookies
No Pool. No Ganeroom. Only one elevator. What'd happen in emergency?
Hello Abros Thank you for staying with us at the DoubleTree by Hilton Houston Westchase. We understand how important it is to provide our guests with a comfortable stay experience and apologize for not meeting this expectation. In case of an emergency, we do provide emergency exit stairs. We appreciate your feedback, and we will use it to make the necessary improvements. We are glad you enjoyed our famous Doubletree Cookies! We hope to have the opportunity to welcome you back. Warm Regards
Hello Abros Thank you for staying with us at the DoubleTree by Hilton Houston Westchase. We understand how important it is to provide our guests with a comfortable stay experience and apologize for not meeting this expectation. In case of … Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewQuiet!
Can't think of anything
Good afternoon, Ms. Gretchen. We wanted to reach out and thank you for staying with us at Doubletree by Hilton Houston Westchase and also for your rate of 10! We greatly appreciate it and understand how important it is to provide our guests with a comfortable stay experience. We hope to have the opportunity to welcome you back soon! Warm Regards
Good afternoon, Ms. Gretchen. We wanted to reach out and thank you for staying with us at Doubletree by Hilton Houston Westchase and also for your rate of 10! We greatly appreciate it and understand how important it is to provide our guests… Show more
Reviewed: 6 June 2025 · Stayed in April 2025
Verified reviewReviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewOk breakfast even if it was not included i my stay.
musty smell on several rooms. Maybe aircondition make it!
Good evening! We hope all is well! We wanted to Reach out and thank you for staying with us here at DoubleTree by Hilton Houston Westchase. We understand how important it is to provide our guests with a comfortable stay experience, and we apologize for not meeting this expectation. Your feedback is valuable to us, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back soon. Warm Regards
Good evening! We hope all is well! We wanted to Reach out and thank you for staying with us here at DoubleTree by Hilton Houston Westchase. We understand how important it is to provide our guests with a comfortable stay experience, and we … Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewThe bed was comfortable
The cable it could have been better for the price
Good Evening Markeva , we hope all is well! We wanted to reach out to thank you for staying with us at Doubletree By Hilton Houston Westchase and also for your rating of 8! We appreciate you so much! We are glad to hear the bed was comfortable for you and as for the tv cable, we do apologize as we hope to get better cable in the near future. Your feedback is valuable to us, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back soon. Warm Regards
Good Evening Markeva , we hope all is well! We wanted to reach out to thank you for staying with us at Doubletree By Hilton Houston Westchase and also for your rating of 8! We appreciate you so much! We are glad to hear the bed was comfort… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewCloseness to family. Restaurant for a better breakfast than a continental offering by far. Walk-in shower was a rare hotel treat for me with plenty of room
Mattress was not firm enough. Woke up and tossed n turned half the night. Pillows way too soft for my liking
Good evening, Karl! We hope all is well! We wanted to reach out and thank you for staying with us at Doubletree By Hilton Houston Westchase and also for a rating of 9! We appreciate you so much! As for the mattress we do apologize as it did not meet your expectations. We understand how important it is to provide our guests with a comfortable stay experience, and we apologize for not meeting this expectation. Your feedback is valuable to us, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back soon. Warm Regards
Good evening, Karl! We hope all is well! We wanted to reach out and thank you for staying with us at Doubletree By Hilton Houston Westchase and also for a rating of 9! We appreciate you so much! As for the mattress we do apologize as it di… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in March 2025
Verified review