The refrigerator was one of those small square ones which is fine ,but it was sitting down on the floor. There was mold in the shower. We on had one hand towel, two wash clothes and to bath towels for two people. There was no bath mat. The shower water ran out from under the shower curtain all over the floor, which is very slick. Only towel to spare was the hand towel, so now we have no hand towel. The TV said to push this button to access this and push this button to access that the only buttons that worked was the channel button and volume. No guide, couldn't get to Netflix.

The location was great. Everything was in walking distance. The staff was nice.

Stayed in August 2025

I did not get the room I originally booked and the staff told me they had no information about the room I booked through Booking.com. I booked a "King River View" room and got a "Queen City View" room.

We stayed here because of the access to the Lawrenceburg Event Center and the Kenny Wayne Shepherd concert. The restaurant at the hotel was excellent.

Stayed in August 2025

When arrived we had just 1 towel and 2 washcloth. We asked front desk for more and they said they would have some brought right up. All night we did not receive any. Next morning husband had to go back down to ask for towels and washcloths again. Those items should have been automatically in our room as they knew there was 2 of us and for 2 nights. As a Hilton it should not be that way. We did not like the idea of no refrigerator either. As a diabetic who needs to refrigerate insulin it's important. I even asked for one on booking. That is dangerous for a diabetic to have no refrigerator or microwave in case of low blood sugar in night time. Also one roll of toilet paper was left in room. Otherwise place was great.

We liked the location. The parking was nice as well. The restaurant staff was amazing.

Stayed in June 2025

no fridge no microwave no continental breakfast

good location

Stayed in June 2025

very poor reception at check in. Bad attitude, non-communicative, not helpful at all.

Stayed in May 2025

there was only one nightstand for 2 beds and it was really hard to reach from the bed, to set my eye glasses on or turn the lamp on and off, I could not reach it without getting out of bed, which defeats the purpose of a nightstand. there was only one chair in the room, could have used two.

our room was handicap accessible which we both need. we had no issues with the toilet or shower. the pillows were perfect. the staff was very nice.

Stayed in May 2025

No refrigerator or microwave. The ac didn't work when we got there. So instead of moving us to a different room they replaced the unit. In the end it only took about 30 minutes to do. The restaurant in the hotel is a joke at breakfast. $13.90 for a water and a pre-made breakfast sandwich that they heated up. One pc of bacon and a moushy crossaint. I was not happy about the quality for the price.

The bed was very comfortable. The room was big. Overlooking the river was nice. Would be a great place to be in the summer when there would be more boat traffic.

Stayed in May 2025

Great location. Beautiful property with wonderful outside accommodations.. Clean and quiet. Most of staff very friendly but one at checkout was not. It also would have been helpful to have a refrigerator in the room. Overall it was a great hotel.

Stayed in March 2025

There was a large convention that made navigation difficult. Front desk staff was not super helpful

Stayed in February 2025

Did not like the noisy neighbor.

Great facility, great dining, great location.

Stayed in February 2025

The staff at the reception And there are no fridge at the rooms And no security box

Location and big room

Stayed in February 2025

There was not enough pillows for a king size bed and no refrigerator 🤔 seems unusual for a room

Mostly everything! The view was amazing!! The location was great!

Stayed in February 2025

Only complaint I had was the sink was clogged. I did tell them so they should fix it

Location was AMAZING! Beautiful small town!

Stayed in February 2025

A gold cart to shuttle between garage parking and front door. The weather was very cold and as a woman who wears heels and things to events and such it would have been a great touch to be warm and safe.

The staff was great and our room was ready early!

Stayed in January 2025

There was no remote in the room upon arrival. Tried to call the desk 3 times, without an answer. Went to the desk, they had no remote available. They said they would have one delivered. It was in the room after dinner. In the morning, l realized there were no bath towels, had to dry with a hand towel.

Very good-looking hotel, clean, beds were comfortable.

Stayed in December 2024

Location, helpful people

Stayed in January 2025

There was no television remote in the room upon arrival, staff was notified and issue was taken care of later in the evening. Then when showering in the morning, noticed there was no bath towels in the room.

Beautiful facility, very clean. The bed was comfortable. The staff was very friendly, easy to communicate with.

Stayed in December 2024

The room only had 2 cups stocked in it we had to ask front desk for more cups and coffee

Very clean with a great view of the river landing area

Stayed in October 2024

We didn’t get some of the amenities that were described on the booking site and for the price I feel it should have been included. There was no mini fridge in the room or continental breakfast.

It was convenient for what we needed, clean, and friendly staff.

Stayed in November 2024

We booked a king room with a river view. The view was excellent but the bed was not a king bed. Hotel puts a hold on your credit card which can cause some issues.

The place was clean and a good value for the money. Location was good next to the river and within walking distance of several places to eat. Brandi at the front desk was extremely helpful. Breakfast at N0-ce was excellent.

Stayed in November 2024

Check personnel need more training

Stayed in October 2024

Need better signage to find check in

Location

Stayed in November 2024

a beautiful location- staff was very helpful- a nice quiet hotel

Stayed in October 2024

I booked two rooms with King sized beds on the river side of the hotel but was given two rooms on the city side of the building. Also, the rooms were on different floors. We did not share this information with the front desk staff as we had already moved our bags to the assigned rooms. The waitress at the restaurant was really a delight. She was fantastic.

We enjoyed our stay of several days!

Stayed in November 2024