Reviews of DoubleTree by Hilton Ocean City Oceanfront 4 stars
3301 Atlantic Avenue , Midtown, Ocean City, MD 21842, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewIt was clean, updated, smelled good, staff was great.
The pools aren’t heated and basically couldn’t be used due to the unseasonable cool weather. A few kitchen tools would help (towel, oven mitts, etc. to use the kitchenette.
Dear Todd, We’re so excited to hear that you enjoyed your stay with us! It’s fantastic to know that you found the property clean, fresh, and inviting, and that our friendly team helped make your visit even better. While the weather kept the pools a bit chilly this time, we love your suggestions for the kitchenette and will look at ways to make it even more guest-friendly. We can’t wait to welcome you back for another great stay at DoubleTree by Hilton Ocean City Oceanfront filled with comfort and fun! Guest Services Management Team
Dear Todd, We’re so excited to hear that you enjoyed your stay with us! It’s fantastic to know that you found the property clean, fresh, and inviting, and that our friendly team helped make your visit even better. While the weather kept t… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewBreakfast was delicious, and the staff was very friendly at the restaurant, and throughout the hotel. The room was super clean and decorated beautifully. The front desk was super accommodating about checking into our room early and it was a smooth experience. We enjoyed the balcony and view from there, and the front desk hooked us up with a wine bottle opener when we realized we forgot one! Access to the beach was perfect and it was such a comfort being able to come right back to our room or enjoy the pool afterward. Our room location was great, and we appreciated the direct access to the parking garage from our room. We can’t wait to come back!
I loved the hot tub, but the amount of young children jumping in and out of it (even with the parents there)kind of took away from the adults being able to enjoy it fully. I feel if there isn’t going to be a lifeguard on duty, rules should be posted for safety reasons first, since the kids were jumping off the side of the hot tub into the pool, which isn’t that deep and I think someone could have gotten hurt. Otherwise it was a nice experience being able to enjoy it to some extent!
Dear Angela, Thank you for such an amazing review! We’re absolutely thrilled to hear that you loved your stay with us and that everything, from early check-in to the stunning room and balcony view, made your visit so enjoyable. It’s fantastic that you got to take full advantage of the beach, pool, and convenient parking garage, and that our team could help with those extra little touches like the wine bottle opener. Guest safety and enjoyment are a top priority, appreciate we your thoughtful feedback about the hot tub area. Your comments will help us as we work to create a better experience for everyone. It was our pleasure to have you as our guest at DoubleTree by Hilton Ocean City Oceanfront; we look forward to welcoming you back for another wonderful beach getaway! Guest Services Management Team
Dear Angela, Thank you for such an amazing review! We’re absolutely thrilled to hear that you loved your stay with us and that everything, from early check-in to the stunning room and balcony view, made your visit so enjoyable. It’s fantas… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe pool
The room. I was given a room. On the 1st floor, hardly a view. I had a great view of the dunes. Slamming doors all day and night. Don't get room. 102
Dear BadBrad, Thank you for sharing your feedback. We’re glad you enjoyed the pool, but we’re sorry the room assignment and noise made your stay less relaxing than it should have been. We understand how important a comfortable and peaceful room is, and we appreciate you letting us know about your experience. Your comments will certainly be taken into account as we continue working to provide a better guest experience. Guest Services Management Team
Dear BadBrad, Thank you for sharing your feedback. We’re glad you enjoyed the pool, but we’re sorry the room assignment and noise made your stay less relaxing than it should have been. We understand how important a comfortable and peacefu… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewNice and clean
None
Dear Kevin, Thank you so much for your perfect rating! We’re thrilled to know you had such a satisfying stay and appreciated the cleanliness of our hotel. Your kind words mean a great deal to our team, and we’re delighted that everything exceeded your expectations. We hope to welcome you back again soon for another wonderful visit to DoubleTree by Hilton Ocean City Oceanfront whenever you visit Ocean City again! Guest Services Management Team
Dear Kevin, Thank you so much for your perfect rating! We’re thrilled to know you had such a satisfying stay and appreciated the cleanliness of our hotel. Your kind words mean a great deal to our team, and we’re delighted that everything e… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewthe staff was very welcoming and inviting from the moment you check-in. the location is amazing, with the proximity to the beach and the restaurants and shops. I haven't been back to OC in years and it did not disappoint. The beach was very clean and not too crowded. The room was cute, clean and cozy. The beds and pillows were comfortable. We enjoyed the indoor pool and hot tub and the free cookies were a bonus!
Dear Theresa, Thank you for sharing your getaway experience with us about your stay at DoubleTree by Hilton Ocean City Oceanfront! We’re delighted to hear our team gave you such a warm welcome and that you enjoyed the cozy comfort of your room, the pool and hot tub, and of course the cookies. It’s wonderful that the location and beach made your return to OC so enjoyable. We look forward to hosting you again for another relaxing escape. Guest Services Management Team
Dear Theresa, Thank you for sharing your getaway experience with us about your stay at DoubleTree by Hilton Ocean City Oceanfront! We’re delighted to hear our team gave you such a warm welcome and that you enjoyed the cozy comfort of your … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewrm 205. balcony view, cleanliness, kitchen amenities,
rm 205. refrigerator made clicking noise, sliding door was very hard to move, fire alarm malfunction 2 mornings, garage door lock malfunctioned, had to pay for parking.
Dear John, Thank you for sharing your detailed feedback. We’re glad to hear you enjoyed the cleanliness, kitchen amenities, and especially the balcony view from your room. Your comments regarding the refrigerator noise, sliding door, and fire alarm are appreciated and have been shared with our team for review. We understand how important these details are to a comfortable stay and apologize for any inconvenience. We also appreciate your note about the garage and parking. We hope to welcome you back again and provide an even smoother experience in the future. Guest Services Management Team
Dear John, Thank you for sharing your detailed feedback. We’re glad to hear you enjoyed the cleanliness, kitchen amenities, and especially the balcony view from your room. Your comments regarding the refrigerator noise, sliding door, and f… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe location, the cleanliness and room sizes.
There was an issue with the fire alarm during our stay. It kept going off and staff did not explain what the issue was. First time it went off, we evacuated as instructed. I have no issue with evacuating during emergencies. The issue was it went off 3 more times where the message was cut off so we had to check to see if we needed to evacuate and staff said we didn't. It occurred again the next day with the message cut off and when asked staff what the issue was they were vague. I suspect it had something to do with the elevators because they weren't working.
Dear Robin, Thank you for being our guest and for sharing your comments about our hotel. We are happy you enjoyed your stay, with the exception of the fire alarm going off. Out of an abundance of caution, it was necessary to evacuate the hotel. We sincerely apologize for the inconvenience this caused you. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Guest Services Management Team
Dear Robin, Thank you for being our guest and for sharing your comments about our hotel. We are happy you enjoyed your stay, with the exception of the fire alarm going off. Out of an abundance of caution, it was necessary to evacuate the h… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewClose to everything we enjoy
The price for 3 days
Dear Valued Guest, Thank you for your feedback. We are glad to hear you enjoyed our convenient location and that it was close to the places you enjoy most. We understand that pricing can play an important role in travel plans, and we will keep your comments in mind as we continually review our offerings and learn ways to make the stay better for everyone. We hope to welcome you back for another enjoyable stay. Guest Services Management Team
Dear Valued Guest, Thank you for your feedback. We are glad to hear you enjoyed our convenient location and that it was close to the places you enjoy most. We understand that pricing can play an important role in travel plans, and we will … Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewWhat I didn't like is that we couldn't hook up our fire stick to the TV and connect with Wi-Fi. Both lights on the headboards were broken. And the light bulb in the middle of the room was flickering like a disco non-stop.
Dear Bernard, Thank you for sharing your experience at DoubleTree by Hilton Ocean City Oceanfront. We’re glad to hear our team was able to assist you quickly with most of the issues during your stay and that you found the facility to be a good fit for your needs. We appreciate your feedback about the TV connectivity and lighting concerns, as it helps identify where improvements can be made. Your comments will be shared so we can work toward providing an even better guest experience in the future. Guest Services Management Team
Dear Bernard, Thank you for sharing your experience at DoubleTree by Hilton Ocean City Oceanfront. We’re glad to hear our team was able to assist you quickly with most of the issues during your stay and that you found the facility to be a … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewAmazing ocean views, lovely room, comfortable sheets & bed. The full kitchen came in very handy for taking care of kiddos. The pool and pool bar at the hotel was so fun - we were able to play for hours!
We were really looking forward to waffles in your dining room, but the waffle maker was broken. Otherwise, had a really great stay!
Dear Megan, Thank you so much for your thoughtful review! We’re delighted to hear you enjoyed the amazing ocean views, your cozy room, and that the full kitchen made things easier for your family. It’s also great to know you enjoyed your time at the pool and pool bar — sounds like some wonderful memories were made! We truly appreciate your understanding about the waffle maker issue. We know how disappointing that can be, especially when you’re looking forward to a special treat. We'll be sure to relay this to our food and beverage staff. Thanks again for choosing to stay at DoubleTree by Hilton Ocean City Oceanfront. We hope to welcome you and your family back soon for another great stay (with waffles next time!). Guest Services Management Team
Dear Megan, Thank you so much for your thoughtful review! We’re delighted to hear you enjoyed the amazing ocean views, your cozy room, and that the full kitchen made things easier for your family. It’s also great to know you enjoyed your t… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe hotel is clean and in a slightly quieter part but still very close to everything like the boardwalk. Staff was amazing, has a Starbucks in the lobby too! Balcony has a solid wall divider so you have privacy from other rooms while sitting outside. Parking garage was right beside the hotel, and for hotel guests only. The room had a bathroom with a shower/tub and sink and toilet. PLUS there was an additional vanity with a sink outside of the bathroom so you could still use it while someone else was in the main bathroom. There was an additional toilet that was on its own, so nobody had to wait . Being a family that was a plus.
That we did not stay longer!! Would definitely go back, awesome experience! Recommend 10/10
Dear Lorri, Thank you so much for the amazing review of DoubleTree by Hilton Ocean City Oceanfront! We’re thrilled you had such a great stay, and everything from our friendly team to the comfortable setup made your visit extra enjoyable. We love knowing our location and amenities helped make things easy and relaxing for your family. It was our pleasure having you as our guest, and we’d love to have you back for an even longer getaway next time! Guest Services Management Team
Dear Lorri, Thank you so much for the amazing review of DoubleTree by Hilton Ocean City Oceanfront! We’re thrilled you had such a great stay, and everything from our friendly team to the comfortable setup made your visit extra enjoyable. … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewPool with tiki bar, friendly staff
The rooms were not what they thought. We booked rooms with balconies over the ocean and one room had view of wall with ocean to left and other room had direct view of pool with ocean in distance. Could not be on balcony without everyone from pool looking at us. Could not leave curtains open as people in pool Could see in our room. Water leaking from ceiling. King size bed is queen bed and queen size beds are full size. Staff friendly but now accommodating
Thank you for staying with us, Jamie. Your information about the sizes of our beds is not correct. We only order King- and Queen-sized mattresses, and we follow, and are up to date on, all Hilton standards and requirements. The room types that you reserved, partial ocean views, are what you received. Our room descriptions on Booking.com, as well as other booking sites, are correct and accurate.
Thank you for staying with us, Jamie. Your information about the sizes of our beds is not correct. We only order King- and Queen-sized mattresses, and we follow, and are up to date on, all Hilton standards and requirements. The room types t… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe only issue we had was with the restaurant on the property had charged us way too much on a tip than what we had originally given. They doubled what we gave them.
Good evening. We thank you for staying with us & leaving us your feedback. We do apologize there was some miscommunication with the restaurant, and we have passed this on to their management team so they can take a look into the error. We do hope you come back to see us again soon :)
Good evening. We thank you for staying with us & leaving us your feedback. We do apologize there was some miscommunication with the restaurant, and we have passed this on to their management team so they can take a look into the error. … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewGreat location. With easy beach access, and a bonus you can walk to Anthony’s beer wine and deli.
Could have been a little cheaper
Dear Zielinski, Thank you for staying with us and for taking a moment to share your experience. We're so glad you enjoyed our central location and easy beach access—being able to walk to local favorites like Anthony’s Beer, Wine & Deli is definitely a bonus! Having a favorite deli or wine shop within walking distance can definitely add something special to a stay! We also appreciate your comment about pricing. While we strive to offer competitive rates that reflect the quality and convenience of our location, we understand how important value is and take feedback like yours seriously as we continue to improve. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Ocean City Oceanfront for an even better stay! Guest Services Management Team
Dear Zielinski, Thank you for staying with us and for taking a moment to share your experience. We're so glad you enjoyed our central location and easy beach access—being able to walk to local favorites like Anthony’s Beer, Wine &… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewDecent sized room, it was clean.
The staff seemed like they hate their jobs with excessive use of sarcasm, said they would call when the room was ready and never did. We booked and paid for an ocean front room and had a “lovely” view of a sand dune. We couldn’t even see the beach or the waves. They couldn’t get us another room. The toilet was broken and they failed to fix it. Luckily the room had a second toilet.
Dear Valued Guest, Thank you for sharing your feedback. While we’re glad to hear the room was clean and spacious, we’re truly sorry that the rest of your experience was so disappointing. It’s understandable to feel frustrated when expectations around service, room views, and maintenance aren’t met. We regret that your interactions with the team left a negative impression, and that the issues you encountered weren’t resolved in a timely way. Your comments have been noted and will be shared with the appropriate teams as we work to improve the guest experience. Guest Services Management Team
Dear Valued Guest, Thank you for sharing your feedback. While we’re glad to hear the room was clean and spacious, we’re truly sorry that the rest of your experience was so disappointing. It’s understandable to feel frustrated when expecta… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewEverything else about it was nice.
The garage was dangerous with the way it was set up. It was a little pricey too.
Dear Brittia, Thank you for sharing your experience with us! We’re glad to hear that overall you had a nice stay at DoubleTree by Hilton Ocean City Oceanfront. We appreciate your feedback regarding the garage setup and pricing. Your comments help us identify areas where we can improve the guest experience. We hope to have the opportunity to welcome you back again soon! Guest Services Management Team
Dear Brittia, Thank you for sharing your experience with us! We’re glad to hear that overall you had a nice stay at DoubleTree by Hilton Ocean City Oceanfront. We appreciate your feedback regarding the garage setup and pricing. Your comme… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewThe room was lovely
The carpet was damp from AC condensation
Dear Aijan, Thank you for your kind words—we're delighted to hear that you found the room lovely! We appreciate your feedback regarding the A/C unit and apologize for the inconvenience. We've shared your comments with our maintenance team to ensure it's promptly addressed. Your comfort is very important to us, and we hope to welcome you back to DoubleTree by Hilton Ocean City Oceanfront for an even better experience next time. Guest Services Management Team
Dear Aijan, Thank you for your kind words—we're delighted to hear that you found the room lovely! We appreciate your feedback regarding the A/C unit and apologize for the inconvenience. We've shared your comments with our main… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified review