Reviews of DoubleTree by Hilton Cincinnati Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
2826 Terminal Drive, Hebron, KY 41048, United States
#3 of 6 hotels in Hebron
Guests' ChoiceReview Score
Based on 250 hotel reviews
7.9Score breakdown
-
Cleanliness
8.4
-
Comfort
8.3
-
Location
9.4
-
Facilities
8.3
-
Staff
9.0
-
Value for money
7.6
-
Free Wifi
7.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: August 29, 2025
Bruce
United States28 Reviews1 helpful vote8.0“Quick, easy, quality stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Price could have been less as it was simply a sleep over but I assume that the airport facilities have a lot to do with that.
Super convenient, excellent staff who go out of their way, quick shuttle service, quality room, quiet even though at airport.
Stayed in August 2025
-
Reviewed: August 18, 2025
Theresa
United States5 Reviews2 helpful votes8.0“Very good”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Close to airport
Bed very comfortable
Stayed in August 2025
-
Reviewed: August 17, 2025
Trevor
United States10 Reviews7.0Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Could use some updating in rooms..
Close to airport with shuttle service.. Long term parking..
Stayed in August 2025
-
Reviewed: August 17, 2025
Davis
United States4 Reviews9.0“Great value and clean”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
-
Clean Staff was helpful
Stayed in August 2025
-
Reviewed: August 15, 2025
Melanie
United States8 Reviews7.0Good- • Leisure trip
- • Group
- • King Room with Roll-In Shower - Mobility Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The restaurant was very expensive
On the airport property and the shuttle to the airport
Stayed in July 2025
-
Reviewed: August 4, 2025
Tracy
United States4 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
lamp wouldn't work. There was a film all over the walls and on the tv where it looked like fluid had run down all the walls.
Stayed in August 2025
-
Reviewed: July 21, 2025
Myah
United States9 Reviews3 helpful votes7.0“Decent place to stay right next to the airport for an early flight.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There were some buckets and towels set up in the middle of the hallway to catch leaking water the whole time we were there. The elevator flooring is damaged. The building felt older and not in great condition over all.
Great that it was right next to the airport and they give you water bottles and cookies. Free 24/7 shuttle was really great. Air conditioning unit definitely cooled the room down. It was nice and quiet in the hotel in general.
Stayed in July 2025
-
Reviewed: June 28, 2025
Mark
United States6 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Poor signage to find the hotel. Parking was limited, had trouble finding a spot.
Hotel is clean and quiet. Staff at the front desk were friendly and helpful.
Stayed in June 2025
-
Reviewed: May 26, 2025
Clarissa
United States8 Reviews9 helpful votes7.0“Ok and convenient to the airport but wouldn’t stay again”- • Business trip
- • Solo traveler
- • King Room with Roll-in Shower - Mobility and Hearing Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The staff person who checked me in wasn’t very friendly and a bit rude when I asked for clarification on the airport shuttle process. Rooms also had a bit of a mildew odor.
Proximity to the airport and free shuttle
Stayed in May 2025
-
Reviewed: March 27, 2025
Jennifer
United States15 Reviews8.0“Great stay, thank you”- • Leisure trip
- • Solo traveler
- • King Room with Roll-in Shower - Mobility and Hearing Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Friendly staff, airport shuttle service, clean
Stayed in January 2025
-
Reviewed: March 21, 2025
Cortney
United States4 Reviews8.0“Fit the needs we had due to 5 am flight.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
The front desk upon arrival: I felt really bad for the front desk person. She was there by herself and the line was long and the phone was ringing off the hook. She did her best to stay positive but it just felt chaotic upon entering.
Surprisingly quiet being on the airport. Bed was comfortable and pillows were actually not flat. Slept great! Room was clean.
Stayed in March 2025
-
Reviewed: March 19, 2025
Heather
United States2 Reviews8.0“We were there for one night in order to make our flight. All in all the stay was good.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
There are no vending machines in the hotel, only ice machines. it is inconvenient to have to go to the lobby to the market for drinks and snacks rather than having a vending machine on the floor, but that is just personal preference. The room could use an upgrade. The carpet was worn, and the furniture was dusty, and it seemed to have a very musky smell and feel.
The location of the hotel is great in terms of having flights. The shuttle to the airport was excellent. The dessert we ordered at the hotel was excellent. The ability to pay for leaving the car during our time away was very needed and easy to arrange with the hotel.
Stayed in March 2025
-
Reviewed: February 17, 2025
Holly
United States24 Reviews8.0“Convenient solution nice it was bad weather and had very early flight!”- • Business trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No one was around in front desk early 4 am No signs or anything-frustrating because shuttle was very delayed and I was stressing. Finally after literally asking for assistance verbally loudly did someone appear 8 mins later- supposedly doing computer updates but no explanation was left at front desk to help contact her- this was unprofessional!
Appreciated the shuttle service from hotel to airport
Stayed in January 2025
-
Reviewed: January 1, 2025
Bryan
United States2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Parking
Comfortable
Stayed in December 2024
-
Reviewed: October 8, 2024
Abraham
United States2 Reviews7.0“Google Map directions Boo! Hotel room Yay!”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
Boogle Maps sucks! That stupid app drew the blue line from the main road to the one-way-out service road behind the hotel. Update your map, Boogle, this is a one-way exit service road exiting onto Terminal Drive departures road. Google Maps kept telling me to drive down that one-way exit road! This is an action for DoubleTree, because I was pissed, repeated the same dumb loop twice before skipping that direction and going through Donaldson Rd, then Looms Rd, to Hotel Dr, then a sharp left into the front arrivals entrance to the DoubleTree.
Front desk service was nice. Air conditioning was great!
Stayed in October 2024
-
Reviewed: October 6, 2024
Melinda
United States11 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Less expensive for room
Liked the dinner at the restaurant. Liked long term parking option. Did not like cost of room.
Stayed in October 2024
-
Reviewed: October 4, 2024
Robert
United States4 Reviews8.0“Excellent place to stay to facilitate our trip!”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No wheelchair access to back door.
Location. Free shuttle to/from airport excellent. Allowed car parking while we were on our trip.
Stayed in September 2024
-
Reviewed: September 30, 2024
Kristie
United States9 Reviews9.0“nice place to stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
24/7 airport shuttle, bottles of water and cookies on check-in, comfotable and clean.
Stayed in September 2024
-
Reviewed: August 26, 2024
James
Bermuda19 Reviews4 helpful votes8.0Very Good- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The cooler fridge never cooled. If you needed anything cold it would have to be iced from the vendor machine. Tv control didn't work properly, since it was an overnighter I didn't get bother much but I can see others have an issue with an extensive stay
Literally a toss throw away from the airport and the car rental returns. Depending on your stay you can even leave your car there while flying out,(for a fee).
Stayed in August 2024
-
Reviewed: August 20, 2024
Nicholas
United States14 Reviews8.0“Great stay right on airport property.”- • Solo traveler
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Expensive.
Flight was canceled so I spent one night at the hotel. Great facilities and a good meal at the bar.
Stayed in August 2024
-
Reviewed: August 15, 2024
Kirby
Canada4 Reviews8.0“Quiet, spacious with great amenities”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Had to change rooms as my tub had no stopper to take a bath
Proximity to the airport Great staff
Stayed in July 2024
-
Reviewed: May 28, 2024
Imran
United States15 Reviews8.0“Excellent location, cooperative staff and Efficient airport shuttle”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
The exhaust in the bathroom was not working.
Staff was very cooperative. Airport shuttle service
Stayed in May 2024
-
Reviewed: May 22, 2024
Charles
United States1 review9.0“It is a very nice place and I will definitely stay there again.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There was a few hairs in the bathroom floor. The chair in the restaurant sat very low, I thought I was going to fall through it when I sat down. It was a little costly, but I wanted close to the airport.
Love the location to the airport, the restaurant was very clean and the food was delicious. I booked online and asked for the top floor and I got it I loved that. I would def stay there again.
Stayed in May 2024
-
Reviewed: May 19, 2024
Libby
United States12 Reviews9.0“Expensive for 1 night stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Expensive for nothing around within walking distance..
Restaurant on site
Stayed in May 2024
Guests also reviewed these properties:
-
Lapa CR Center HotelRio de Janeiro, Brazil
-
Oceanside Marina Suites - A Waterfront HotelOceanside, US
-
Hôtel Le Cosy Blois VillebarouBlois, France
-
Villa JovanOhrid, North Macedonia
-
Penzion FortuneDunajská Streda, Slovakia
-
La Corte del MaceroCastelfranco Emilia, Italy
-
Hakuna MatataNeuvy Le Barrois, France
-
Unique Penthouse in Vilnius oldtownVilnius, Lithuania
