4677 West Sunset Avenue, Springdale, AR 72762, United States
#5 of 18 hotels in Springdale
Guests' ChoiceBased on 97 hotel reviews
8.2Cleanliness
9.0
Comfort
8.8
Location
8.7
Facilities
8.7
Staff
9.0
Value for money
8.1
Free Wifi
10.0
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End of dialog contentReviewed: February 24, 2025
Jennifer
United StatesIf you have a hard time sleeping due to noise 24/7 from either traffic all night or loud disruptive guest who don’t sleep, stay elsewhere. It didn’t bother me too badly! It’s out of staff control.
Location was great! Very affordable.
Stayed in February 2025
Reviewed: February 21, 2025
Richard
United StatesWas impressed with breakfast area. Large assortment of breakfast items and plenty of places to sit, however hot breakfast items were cold. Oatmeal was nothing but oats and water in other words not cooked correctly. I got there about 20 minutes after opening and hot items were cold. Fried potatoes also were not very good. They need to improve food preparation and learn how to make oatmeal. Staff was friendly.
Modern up to date facility. Appears to be new. Spacious and comfortable room with large walk-in shower which I really liked. Friendly professional staff.
Stayed in February 2025
Reviewed: February 17, 2025
Wendy
United StatesI booked this hotel specially for the indoor pool and hot tub, which was shown in some of the online pictures. There is no hot tub, and the indoor pool was cold. We were really disappointed as I was on a business trip and the kids and my husband were going to swim to entertain themselves. This hotel also charges for breakfast, which is rather expensive for what is offered.If you are picky and would like the extra amenities, I would keep looking.
The hotel was very clean. Our room was spacious, the beds were amazing, and the pillows were so great I ordered some online for myself! If you are looking for comfort and a safe location in the middle of everything, this hotel is perfect.
Stayed in February 2025
Reviewed: January 5, 2025
Riedinger
United StatesThe thermostat in our room was broken, it only ran the air conditioner, so it was cold in our room. We shut it off all together and this made the room a lot more tolerable, but it's January so still pretty chilly.
I loved the location. It is right in between Wendy's and Sonic, plus there are other types of restaurants that are all within walking distance. The staff is really nice and the hotel is really clean.
Stayed in January 2025
Reviewed: August 11, 2024
Stacey
United States$14.99 per person for breakfast isn’t worth the price for what you’re paying for. I would not recommend getting the breakfast
Location, comfortable beds and cleanliness
Stayed in August 2024
Reviewed: June 10, 2024
Adam
United StatesIT WAS ALL VERY SATISFACTORY SO NO COMPLAINTS REALLY.
FRIENDLINESS OF STAFF AND BREAKFAST WAS MY FAVORITE PART.
Stayed in June 2024
Reviewed: May 20, 2024
Jacqueline
United StatesN/A
Location
Stayed in May 2024
Reviewed: March 11, 2024
Missy
United StatesBeds were stiff
Stayed in March 2024
Reviewed: January 12, 2024
Tonya
United StatesConstruction
Staff was very good
Stayed in December 2023
Reviewed: December 5, 2023
Deborah
United StatesVery few people spoke English!!
Very clean
Stayed in December 2023
Reviewed: September 23, 2023
Stacey
United StatesConstruction 😕
The location was nice.
Stayed in September 2023
Reviewed: April 21, 2023
Jackie
United Statesthe weed smell in the lobby by the restaurant
it was suppose to come with my room and it didn't so dont know
Stayed in March 2023
Reviewed: March 16, 2023
Randall
United StatesThe pool was closed and breakfast was expensive
The rooms had big TV's
Stayed in March 2023
Reviewed: October 17, 2022
Kim
United StatesAIr conditioning did not work the first night, very warm
Great location comfortable bed great size room
Stayed in October 2022
Reviewed: March 3, 2025
Thorn
United StatesWorst stay I've ever had in a motel. I was awakened 3 different times between 10pm and 3:30am by people yelling in the halls.
The motel is nice. It's clean and we'll appointed. The staff is friendly and helpful.
Stayed in March 2025
Reviewed: August 26, 2024
Rachel
United StatesThere is nothing to dislike Nice place
It was clean and comfortable and in walking locations to eat it like 15 minutes from all our kids in 3 different locations
Stayed in August 2024
Reviewed: August 12, 2024
Robert
United StatesNice and clean
Stayed in August 2024
Reviewed: July 4, 2024
Frank
United StatesThey advertised having a hot tub. When we checked in we found out they took the hot tub out in a remodel some time ago. We NEED to make sure we update our amenities.
Great location
Stayed in July 2024
Reviewed: March 2, 2024
Alyssa
United StatesAMAZING STAY!!!! The staff were very respectful, the breakfast was the BEST hotel breakfast we ever had, the rooms were also very clean!! 10/10
Stayed in March 2024
Reviewed: November 20, 2023
Eric
United StatesIt was under renovation at the time. Breakfast was more expensive than the nearby Waffle House for self service and limited options.
Clean, maid service was high quality.
Stayed in November 2023
Reviewed: November 18, 2023
Steve
United StatesWe had a choice of three cities we could be staying in the area but we specifically booked DoubleTree by Hilton Springdale, because a hot tub is advertised predominantly on the front page. Yes, the one thing that my 74-year-old wife wants in a hotel is a hot tub by the pool. We booked Oct 27-29 and arrived to find out there is no hot tub. We mentioned to the manager about it and she said the management will not allow them to update the website until all the rest of the renovations are done. They are well aware and had several complaints previously. Yet I’m writing this review three weeks after our stay, and the hot tub is still shown on the Hilton site. So what that tells me is Hilton does not want to spend the money for a temporary website update and would rather lure customers to the hotel with this deceptive advertising. I told the manager when we checked in that we would not be staying the second night.
Comfortable bed. Nice room. Amenities within the room were good, but there he room faced a Wendy’s drive through with an exceptionally bright light not pointed down but aimed directly at the room. The drapery did not block the light.
Stayed in October 2023
Reviewed: October 31, 2023
Jerry
United StatesI got charged for two rooms and only booked one
Stayed in October 2023
Reviewed: October 24, 2023
David
United StatesThe room was not of the standard of other doubletree's I've stayed. Over due for upgrade/renovation, furniture ware and noticed poorly executed maintenance repairs.
breakfast over by the time we left.
Stayed in September 2023
Reviewed: September 22, 2023
Kimberly
United StatesRoom was really worn down. Was not a 4 star hotel. Cracks in plaster. Construction noise.
Bed was comfortable and clean
Stayed in August 2023
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