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  5. Reviews of DoubleTree by Hilton Colorado Springs

Reviews of DoubleTree by Hilton Colorado Springs This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1775 East Cheyenne Mountain Boulevard, Colorado Springs, CO 80906, United States

#51 of 102 hotels in Colorado Springs

Guests' Choice

Review Score

Based on 144 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    7.8

  • Free Wifi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 19, 2025

    9.0
    Wonderful
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool area dirty.

    I like the location, cleanness and customer service.

    Stayed in July 2025

  • Reviewed: July 7, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Trash & dirty dishes were in the hallway no matter what time of day it was.

    Location was great, within walking distance of the World Arena

    Stayed in July 2025

  • Reviewed: April 21, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room we stayed in was noisy all night, as if we were living right next to a mechanical room.

    Great staff and nice environment.

    Stayed in April 2025

  • Reviewed: April 14, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    In the app, breakfast was included but then when we went and breakfast I got a bill. Not cool.

    Stayed in April 2025

  • Reviewed: March 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    They offered me a cookie

    Stayed in March 2025

  • Reviewed: March 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The hotel was nice but the layout is a little confusing. It took us a while to find an elevator to get down to the first floor and we couldn't even find a stairwell to use.

    The hotel was nice but the layout is a little confusing. It took us a while to find an elevator to get down to the first floor and we couldn't even find a stairwell to use.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    8.0
    It was good enough for our stay!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled like that old wet smell like mold possible but it wasn’t to bad and the ac kept turning off or didn’t get cold enough when trying to sleep and no long mirror in the room other then that the room was fine

    The look on the outside is deceiving! When u you go inside it looks so grand! The bar looks cool and big! But I was nice and not what I expected the staff was nice

    Stayed in March 2025

  • Reviewed: March 9, 2025

    7.0
    Nice but for a short stay La Quinta is a better value
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Seems somewhat overpriced, no snacks available at bar, not enough elevators, I didn’t like that we couldn’t order room service from the Hilton app.

    Easy location and parking.

    Stayed in March 2025

  • Reviewed: February 18, 2025

    9.0
    great time and happy with the stay
    • Leisure trip
    • Group
    • Standard King Room with Sofa Bed
    • Stayed 4 nights

    lots of action of course for Presidents weekend . A strange fight broke out in the bar area at 1040 at night involving a wedding party. Rather than someone calling 911 they pulled the fire alarm which freaked everyone out in the hotel

    really accomodating for a hockey tournament and alot of kids.

    Stayed in February 2025

  • Reviewed: February 16, 2025

    8.0
    Decent place, ok rooms, great staff.
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    My bathroom was kind of dirty.

    Really enjoyed the staffs friendliness and willingness to accommodate.

    Stayed in February 2025

  • Reviewed: January 13, 2025

    9.0
    We enjoyed our stay and will return again down the road.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The check in process took a very long time and the lady was a little confused on the process.

    Every went well.

    Stayed in January 2025

  • Reviewed: November 30, 2024

    9.0
    Pretty good
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The cooler was on

    The food

    Stayed in November 2024

  • Reviewed: October 21, 2024

    9.0
    Wonderful
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was hard, bedding stiff.

    Starbucks on site, nice pillows, clean rooms. Nice location.

    Stayed in October 2024

  • Reviewed: September 7, 2024

    9.0
    Expensive, no breakfast or coffee included
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No free coffee, only Starbucks. Breakfast very high priced and must get booked separately/ not included in the overall very expensive hotel rate.

    Clean nice rooms, well maintained.

    Stayed in August 2024

  • Reviewed: September 5, 2024

    8.0
    Nice location, close to all attractions and downtown Colorado Springs. Decent facilities
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed
    • Stayed 3 nights

    we had three people, so tried a king with a pull out. the pullout was poor and unmade when we arrived. In hindsight we should have gone with two queens but never the less...

    the hotel was so close to all the sites we wanted to go to, the exercise room was nice and roomy, and it was easily accessible

    Stayed in August 2024

  • Reviewed: July 8, 2024

    7.0
    Mostly good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was some black mold going on in the bathroom. There was a hole in the ceiling above the toilet and when I took a hot shower the black dust from the ceiling started falling on me.

    Loved the Starbucks, good restaurant and bar, they offered me a warm cookie.

    Stayed in July 2024

  • Reviewed: July 2, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The view and the room size

    Stayed in June 2024

  • Reviewed: April 5, 2024

    7.0
    Enjoyed it but didn’t live up to the price.
    • Leisure trip
    • Couple
    • Premium King Room - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    I did pay over 200 for one night in a room and the room I was put in the tub wouldn’t drain properly.

    The overall stay was great enjoyed having the pool and the rest of the perks.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very dirty especially the bathroom. Found a couple of bugs. There was a bag of trash behind a couch. Carpet very dirty

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The towels are terribly rough. I was surprised to feel something poking out of one of my pillows and pull out a feather. Are we really still using down pillows in 2024?

    Comfortable room. Ample supply of outlets and USB plugs. I was happy for the provided toiletries and hair dryer. The free cookie at check-in was nice, but complementary breakfast would be even nicer.

    Stayed in March 2024

  • Reviewed: February 23, 2024

    7.0
    We were not Unsatisfied during our stay, but not sure this place lives up to the expectations we have for a Double Tree
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Little tricky finding the pool and weight room. I know it’s nit picky but it was annoying that the lightbulbs in the desk lamp were different types and gave off different light within the same fixture. We asked the front desk about Gluten Free options in the area and they gave us vegan/vegetarian options. Those are not the same thing. The electronic lock on the side door near our room only worked with the key card (not the e-key we had in the app)

    The common areas are well maintained and clean. Bartenders were friendly and engaging. We asked for extra towels and they were delivered timely and by a friendly housekeeping staff member.

    Stayed in February 2024

  • Reviewed: January 26, 2024

    9.0
    we enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 6 nights

    No breakfast.

    Stayed in December 2023

  • Reviewed: October 30, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Only had an issue with one staff member. Everyone else was wonderful and helpful.

    Spacious room, family friendly, pet friendly

    Stayed in October 2023

  • Reviewed: October 1, 2023

    7.0
    Overall good.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was not very clean. The pool and our room didn’t have a patio.

    The hot tub was huge & the indoor pool was good too. However pool seemed a little too cold. The hot tub was very hot and the best part of the hotel. The outdoor sitting was nice. The hotel does not provide free breakfast. Staff was very nice.

    Stayed in September 2023

Showing 1 - 25

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