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Reviews of DoubleTree by Hilton Columbus 4 stars

5351 Sidney Simons Boulevard, Columbus, GA 31904, United States

#31 of 73 hotels in Columbus

Guests' Choice

Review score

Based on 167 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.5

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Showing 1 – 25

  • Reviewed: 15 August 2025

    8.0
    Pleasant for the short time we were there. Employees are what made the stay more enjoyable.
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Norhing that was in anyones hands. Construction happens and if you have a contact with God about the weather...

    Everything was good. There was so e construction so it was hit or miss on water and weather wasnt the best so TV reception kept going out. The Em0loyyes are what made the stay Awesome.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    It was an ok stay
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Some of the housekeepers were rude!

    It was clean

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Pleasant staff, attentive and my room smelled cleaned
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The air blower that was right outside my room door

    Location to my venue

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Very Good Hotel just needs to paid attention to detail
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    You have to pay for breakfast, in which I didn't eat- cost too high.

    Very comfortable beds and clean bathroom

    Stayed in July 2025

  • Reviewed: 23 June 2025

    9.0
    Booking in Columbus.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I feel the cost of the room should have been discounted more because of longevity to the booking company...

    I liked the food and the staffs service was excellent.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    8.0
    Less than half roll of tissue in room during check in. No where to park 1 night. I paid to park i
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was ok, dining room was very nice

    Stayed in May 2025

  • Reviewed: 22 May 2025

    8.0
    Would stay again.
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom. It's too small. There are no hooks for towels or clothing. Our door stuck badly. It was warped. The exhaust fan didn't run. The glass door flooded the room with light in the middle of the night. Just lots of little design flaws.

    Staff courtesy and attentiveness.

    Stayed in May 2025

  • Reviewed: 28 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bed was not so good. Mattress was hard and duvet kept separating during the night which led to having to wake up to fix the cover. Not a good nights sleep.

    Shower was great with lots of hot water. Air conditioner was great.

    Stayed in April 2025

  • Reviewed: 18 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't get my breakfast that came with the price of the room.

    The location was clean and easy to find, the easy check in and out , staff was kind and knowledgeable. Quiet and comfortable environment

    Stayed in March 2025

  • Reviewed: 20 February 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Full Room with Bathtub - Mobility Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The walls are thin between rooms. I could hear other guests tvs and conversations, which made it a little difficult to get to sleep. The bed wasn't terrible but it was a little stiff. And for the price of a one night stay I feel like breakfast should have been included. After taxes and fees I paid over 200 dollars for one night, basically a 12 hour stay.

    Check in was quick and easy, staff were very friendly, facility is in a good location and clean

    Stayed in February 2025

  • Reviewed: 18 December 2024

    8.0
    I stay here every time I’m in Columbus.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The TV was horrible. It kept cutting out and freezing. I couldn’t understand the words.

    Comfy bed, location

    Stayed in December 2024

  • Reviewed: 5 December 2024

    7.0
    Hotel itself overall was pretty nice and the people are nice, but it could’ve been cleaner and I got horrible sleep. Sor
    • Business trip
    • Solo traveller
    • Full Room with Bathtub - Mobility Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was not comfortable. The walls were paper thin. The people above me got up at 5 AM and it sounded like they were dragging a huge heavy cart across the floor over and over for at least 30 minutes. I have no idea what they were doing!!!

    It was pretty nice…. The cookie was good, a nice big TV, had a fitness center.

    Stayed in December 2024

  • Reviewed: 20 May 2024

    7.0
    Mostly good but expected better
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower head not adjustable to spray down wile entering shower. No towel racks to hang towels

    Restaurant in hotel Requested room available

    Stayed in May 2024

  • Reviewed: 4 April 2024

    8.0
    Need to clean
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bed sheets did not look clean. The bathroom had hair all over the floor

    Staff was great

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was spacious and clean and we loved the smell of cookies when we walked in! The staff was attentive and quickly remedied any issue we had.

    Stayed in February 2024

  • Reviewed: 4 December 2023

    9.0
    Awesome stay
    • Family with young children
    • Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Friendly staff Always Welcoming Clean rooms

    Stayed in December 2023

  • Reviewed: 18 August 2023

    7.0
    Cool for an overnight stay
    • Solo traveller
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pillows were horrible. The guests near my room were loud and didn’t go to sleep until about 3am. The bathroom could have been cleaned better. I didn’t notice the shower was half cleaned and had long hair in it until night time.

    I liked the size of my room as well as the decor in my room. The staff was great. Every team member I encountered was pleasant.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Need air conditioning in the hallways and laundry. It was very hot. Did have a evening shift clerk that seemed to be a slacker. He didn’t want to be bothered

    I did like the location of our events. It was clean and comfortable.

    Stayed in July 2023

  • Reviewed: 25 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Hotel could have been cleaner.

    All staff were extremely friendly.

    Stayed in June 2023

  • Reviewed: 14 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The sounds of alarms continuously going off

    Customer Service the renovations the pool

    Stayed in June 2023

  • Reviewed: 18 May 2023

    9.0
    One of my best hotel stays.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    The room was quite dim when even with all the lights turned on. The bathroom however, was very well lit.

    Mr. Jose, working the front desk was highly professional and personable. A clean room, adjustable temperature controls, and a good bed with lots of pillows provided a good sleep. I felt safe as the room seemed secure. All staff I encountered were very friendly and attuned to good service. The two complimentary bottles of water were real nice and necessary after my lengthy travel. Very easy checkout.

    Stayed in May 2023

  • Reviewed: 3 April 2023

    9.0
    Great
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The only thing we did not like was there was no place to put your own soap dish or shampoo. A small corner shelf wouldve been perfect

    We enjoyed the entire stay

    Stayed in April 2023

  • Reviewed: 2 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the fact, my mother's room didn't have all of towels she needed - and when we tried to order breakfast from the restaurant - we were told it was closed and no one knew about it UNTIL that morning.

    The rooms were ok, although I was with my family - I would've liked our rooms to be together.

    Stayed in January 2023

  • Reviewed: 3 November 2022

    7.0
    good if on higher floor
    • Leisure trip
    • Solo traveller
    • Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    I ended up changing rooms bc the 1st room was not clean. just felt dirty. 2nd room was wonderful, totally different experience.

    location.

    Stayed in October 2022

Showing 1 – 25

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